[Resolved]  Thedealsindia.com — Assured Dell laptop not received & they are not refunding my money(They say will despatch any product apart from laptop)

Address:	Lucknow, Uttar Pradesh, 226001
Website:	www.thedealsindia.com

Dear Sir,
I have got a call from[protected]Ms.Priyanka, not sure of date) and told that I have been selected for combo offer from The DealsIndia.com and will get the product like 1 pair of shoe, watch, sunglasses, T-shirt and assured gift of dell laptop and said that company is not giving advertisement on TV or media and saving the same money and able to give Dell laptop to selected customers and also assured that if you don't like these products you can return the product and will refund the amount.Hence as they told I paid 4, 499/- SBI Reference no.'DU54579899'. After 7 days I received combo T-shirt, Shoes, sunglasses, watches but laptop was not there. I refused to accept . I called Ms.Priyanka and informed the same but she kept saying that I'll recieve laptop after 2-3 days.After 2 days when I called her and asked for refund money, but she connected the call with one more person called Uday, he said it cannot be refunded after 6 days(Note:It took 7 working days to reach me) of dispatch but these were not told to me before.They just told I can return if I don't like but they never agreed for product return.

After a gap of 2-3 weeks I received a call from[protected]Mr.Rahul)(date-30/09/2016) .He assured me that laptop which is supposed to be delivered before is locked because my name is nominated for second contest hence I have to pay 10, 000/- and remaining 10, 000/- will be paid from company side to release the laptop, he also assured that laptop is in my area (Bengaluru) and I'll receive within a single day if I pay 10, 000/- . He kept calling again and again and assured me in such a way that within single day he will release my laptop, I believed and paid 10, 000/- He also promised that if I won't get laptop then he will refund 4, 499(1st time purchase)+10, 000 = 14, 499/- total amount immediately. Next fine day I received a call from[protected]Mr.Rohith)he started telling me that they have started to provide car prize worth 08 Lakhs (Hyundai i20)and promoting our company in your city .But you have to pay Rs 20000.Then I called back to Mr.Rahul and told him regarding this but he also said to nominate for that but I didn't accept for that and he told no need to worry and assured me that I'll get laptop on Monday(3/10/2016). On Monday I waited but didnt get laptop and when I called Mr.Rahul he is telling me to nominate and asking me to pay 20, 000 or else I'll not receive laptop.I got irritated and shouted on him to refund money and he agreed to refund on wednesday(5/10/2016).When I called on wednesday(5/10/2016) and asked Mr.Rahul for refund, he started telling lie that he never committed for refund and telling me either pay 20000 and nominate or else will despatch 10000/- worth product which was not required for me. I can't able to believe the way he lied...

This one really a fake company..

Kindly help me in getting refund amount(14, 499/-) back or the Dell laptop they assured...

Regards,
Rudresh Sk.([protected]@gmail.com)
ICICI acc details[protected]
IFSC code-ICIC0006033

Amount to be refunded : 4, 499+10, 000 = 14, 499/-
SBI collect refeence no : DU54579899

Calls I received from
[protected]Ms.Priyanka
[protected]/[protected]Mr.Rahul
[protected]Mr.Rohith

Company Information:
Company Registered Name- Deals On Doors Services Pvt LTD.
Company Domain Name – www.thedealsindia.com
Company Registered Address – H.No. 8/27/2 KHA RAJARAM MOHAN RAI MARG, LUCKNOW-226001
Company Delhi office address- (1) Premium E Commerce
Flat No 409, Lower Ground Floor, Sant
Nagar, New Delhi- 110065