Thepancard.com — Money scam company

Address:

Chennai

I had applied for my pan card more in January. I got fooled by the reviews they had put on their site and trusted them with the process of getting my pan card ready. The first misleading thing they did was not put down in the steps about all the documents they required. After they received my post, my application was updated on the site. However, a week later they asked me to submit one more document online. After a week as soon as I logged in to see the update on my pancard, I saw the request and I uploaded my document right away. This was uploaded in February and since then I have been messaging them asking for updates as they have not provided a customer care number anywhere on their site or even on the internet. They sent me an automated reply on the 2nd of March after which again I have sent numerous messages and complains asking for an update but I have not received any reply to my messages. I have asked for a refund of my money now which was paid online in January. Today, I tried to write a review against them on their site, but evidently they have not given that option to genuine customers. Thereafter, I finally turned to other sites where I read how many people have faced the exact same ordeal with their company. None of them have got a refund from the company. I needed my pan card urgently due to a policy requirement and now because of my trust in their company, I have not been able to do it till now. I would like to get help for my case as I feel they are scamming people and taking money from them without delivering what they promise. No customer should face this situation as when a normal individual tries to apply for a pan card online, their site pops up in the first and it might mislead many others just like me. I am very disappointed and would never trust any online site like this again.