Thomas Cook — Disappointing service

Address:

Kottayam, Kerala, 686004

My brother and his fiancé booked a european package for their honeymoon with thomas cook, they paid thomas crook over rs. 150, 000. One week before their wedding they are informed that they were unable to get the visa for the couple who are doctors. Now its been over a year and they are yet to return this money. Beware of these frauds. Dont pay them any money till you get the visas in hand and required documents which need to be provided by them. We have tried other agents like yatra and they seem better than this "suppossedly" establlshed company