Thomas Cook India — Cancelled Forex amount is not credited even after 1month

Address:Pune, Maharashtra

I bought the forex(FX[protected] from Thomas Cook India for my business travel to US. Due to personal reason my travel got cancelled so I cancelled my forex on 11th April. After talking to customer care they said amount will be credited to my account in 5-7 working days. Even after constant follow up/ Emails / Calls to customer care executive till today amount is not yet deposit to my respective account. They have not blocked my mobile number when I call directly. Customer service center just saying it will deposit in 4-5 working days. Not a single reply to my emails. Now Thomas cook looks like a fraud company and not returning my money to me. They are not even replying anything for my query and just blocking my mobile and not answering to my call. Your help will be really appriciate to do some action on this. If there is need of any proof I can provide whenever require.
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