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Thomas Cook India — fake promise

I booked tour package with thomascook.in, before making a payment information was given about tour by agent name mr. Vijay thakur and now rs 51598 payment is done & the information is different that it is group tour, flight details are different, no one is answering phone calls, when talk to them no solution is given, every time they arrange a call back with no solution.
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    Thomas Cook India
    Customer Care Service
    Customer satisfaction rating
    8%
    Complaints
    263
    Pending
    0
    Resolved
    20
    Thomas Cook India Address
    Thomas Cook Building, Dr. D.N. Road, Fort, Mumbai, Maharashtra, India - 400001
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