| Address: | Bangalore, Karnataka, 560076 | | Website: | Thomas cook |
This is with regard to purchase of Forex online by downloading your mobile app
Our experience was horrible and we were made to run around from pillar to post for collecting the forex after making the payment online we purchased forex in two names
Priyanka kedia and nikhil kedia
Priyanka kedia we made online payment frome her SB ACCNT and for nikhil kedia we made from his current accnt where he is a proprietor and this was confirmed by one Mr Ameer of Thomas Cook and he said no problem and told us to collect it from one Shilpa from J P NAGAR Branch and she is the most hopeless female I have ever seen she made us run around like hell she has to be shunted out most irresponsible behaviour she said you delta with our call center and you tell them not me or my branch
We are putting the whole issue on face book and other social media so that Thomas Cook does not repeat this mistake again with other customers
We are posting this with copy marked to your CMD Mr madhav menon also Was this information helpful? | 
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