Thomas Cook India — Full Cancellation Reminder [Incident:[protected]

Address:

Thomas Cook, Fort, Mumbai

I had booked for Tour name TC New East European Dhamaka
Tour code ZBE[protected]
Booking id CGT2305562

I paid advance of Rs.1, 00, 000/-.

Since I did not get the visa appointment I had cancelled it. Thomas Cook
sent me email which is given below.
Full Cancellation Reminder [Incident:[protected]
Thank you for writing to Thomas Cook. We acknowledge receipt of your email and our endeavour will be to process it at the earliest.
In case you need to communicate further with us on this particular request viz. share additional data, modify request, cancel request or even follow-up, kindly do so using this email without changing the subject line.

It will help prioritize, automate allocation, facilitate retrieval of earlier threads of our mail exchanges and avoid potential duplication at our end.

Thank you for your constant support and cooperation. Keen to have your feedback on our services.

Warm Regards,
Thomas Cook (India) Ltd.

Dear Rebecca,

Greetings from Thomas Cook!

Please be informed, we are yet to receive revert from our team and already following up with them for quick closure.

As soon as we heard anything from our team will update you.

Thanks & Regards,