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Thomas Cook India

Thomas Cook India — Inactivity Fee Unethical Business Practice

I took a Borderless prepaid card in 2018 and stopped using this after sometime as I got my banking sorted. To my shock, I saw the statements given by them and came to know that they are charging an inactivity fee of CAD 8.25 without any intimation, email or notifying me before I took the service. Kindly suggest how to fix this legally as the customer support is pathetic and they are the biggest fraud in the market.
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Exact same thing happened to me, lost more than 10, 000 rupees because of 8.25 USD "inactivity fee" per month. These guys don't have a proper working app or website where you can check your transactions and on top of that these inactivity fee can no intimation via email. They know this is a great revenue model for them and I'm sure a huge chunk of their earning is through this. WOULD NOT RECOMMEND THIS COMPANY TO ANYONE.

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