| Address: | Thomas cook Hiranandani medows thane 400610 |
Hello-To whosoever it may concern.
I need to list down an issues that has been addressed since day 1 on behalf of everyone
Itinerary shared by Thomas cook/Thomas cook agents were different and which was shared by our tour guide was different.
Day 1 on 22nd Feb (unnecessary quarantine no such rule is there) was off, day 2 we had gold souk and day 3 was global village for 3 hours. In entire 3 days only 5 hours were utilised for site seeing.
There was Ferrari world theme park which was suppose to be done and tour guide mentioned we are going to warner bros which we are not aware, which we don’t want to. Because we paid money for Ferrari world theme park not Warner bros theme park . Reschedule the AbuDhabi today i.e 27th Feb because tomorrow Ferrari world is closed. Or Return our money because we have paid for Ferrari world
The driver out of nowhere was very rude and disrespectful interrupting and insulting everyone when he had no right to.
Tell me what things were planned, we already had mishaps before the travel, we already have them now.
If things don’t go as per discussed or promised, we would go with strict action which might have legal consequences.
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