| Address: | Gurgaon, Haryana, 122001 | | Website: | thomascook.in |
It's been 15 days I have been waiting for flight confirmation and didn't get any positive response from the organization.
I think it's enough to take a legal action against Thomos cook and people involved in this activity. I have opted for a renowned name for my trip but never expected such an unethical and unprofessional behaviour.
Now I belive Thomos cook should atleast answer few of my questions below. Hope one of you will take the responsibility and ownership of the matter and answer these.
1. Why did Thomos Cook India mentioned 28th as travel date if there were no flights available?
2. Why didn't anyone provided flight details at very first day with the package? Was that intentional? as flights already have their schedule they don't run like private taxies.
3. Why did Thomas Cook wasted my time and holed-ed my money for so long if people were already aware flights are not available on 28th April?
4. Now, I have to look for other vendor. Will Thomos Cook bear the extra cost of my flight as flight rates goes higher everyday?
Thank you so much for such wonderful and memorable trip! Hope other people won't experience that.
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