Thomas Cook India — Non refund of advance paid despite cancellation of tour by them

I have paid advance of Rs 86000 on 28.01.20 for my and my wife’s tour to Canada. Customer code : G[protected]. They have cancelled the tour because of COVID-19 outbreak. Tour name : Canadian delights. Departure date 23.06.20. Despite my several mails they are not responding regarding refund of my advance amount. I do not know what to do.
Renganathan Pattabiraman
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Similar incident happened with me for domestic tour. Shameful

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