Thomas Cook India — post travel

- 7 days trip covered in 5 days
- made me wait for 8 hours at airport
- tour manager number shared incorrect and concerned person did not come at airport for pickup
- same variant and menu repeated for 3 days
- itinerary not followed
- rushed trip and even after complain did not get any solution
- tour manager looks like our boss and kept on saying sight seeing will be covered.
- did i pay for sight seeing, that can be covered online as well why do we need to spend money
- if premium pakages are like this what will happen to hard earned money and dreams of other who would go with thomascook india
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Thomas Cook India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    8%
    Complaints
    320
    Pending
    0
    Resolved
    25
    Thomas Cook India Address
    Thomas Cook Building, Dr. D.N. Road, Fort, Mumbai, Maharashtra, India - 400001
    View all Thomas Cook India contact information