Thomas Cook India — Refund of amount paid for forex buy

Address:	560062
Website:	Thomas Cook India

I had, on guidance from TCI, logged in to online site of TCI on 17 march 17 for purchase US dollar currency for 1500 for tourist visitor. I paid rupees 99975 . The terms mentioned was confirmed air ticket. When i went to claim the USD, i was told that they will currrncy only if i have return journey ticket also this was not clarified when i first talked to TCI. The service was deficient. Since my return journey was not planned (max 180 dsys), i requested for refund so that i can buy when my return ticket is booked. But TCI advised that refund will take 7 working days. So TCI is misusing my money for almost ten days! If this is not stealing, what is it (Ref FC[protected]. Ravikumar