| Address: | Mumbai, Mumbai City, Maharashtra, 400018 |
I am holding a One Currency Card of Thomas Cook and after my travel i submitted the details o[censored]nused USD in my Card Account to Relson Forex from whom I had purchased the Card. Since the last 5 Days i have been following with them who had assured me that today of wednesday 19th June 2019 the amount would be transferred in my account the details have already been furnished to them. Today on calling them they said that the person in charge of refunds at Thomas Cook is not available and informed me that if i wish i can talk to Wiliiam Harry cell No:[protected] who informed me that i should call him but to speak with Relson Forex. Again Relson Forex have asked me to wait for a day. I do not understand that who is fooling whom and need to address the issue urgently.
Thanking You,
With Best Regards,
Chandresh Shah
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