Thomas Cook India — Staff behaviour

Address:Mumbai City, Maharashtra
Website:www.thomascook.in/tcportal/px/tcportal/home.do

I have a booking through thomas cook for Kashmir on 14th. It went smooth at first till i paid the money. Mr Amit Singh from Thomas Cook Mumbai is rude and does not know how to talk to a customer. He lied to me on my face. They keep changing executives whom we are in touch with which makes communication difficult. i have my trip in 3 days and i am afraid to go nowconsidering such a behaviour. get back to me. i need to speak toa senior asap.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Thomas Cook India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    8%
    Complaints
    320
    Pending
    0
    Resolved
    25
    Thomas Cook India Address
    Thomas Cook Building, Dr. D.N. Road, Fort, Mumbai, Maharashtra, India - 400001
    View all Thomas Cook India contact information