Thomas Cook India — the ridiculous amount of charge for inactivity

Address:

560102

I have been using Centrum for my foreign travel all this while. Early this year i happened to take Thomas cook borderless prepaid card for a vacation. Today when i checked my balance i got to know that they have been deducting 8.25$ every month as fees for not using my card. I asked the customer care and person sitting in Thomas cook office to show me the policy where it written that 8.25$ will be deducted. And he failed to do so. Called up customer care, he had no idea. There was no mail no intimation nothing. This is pure scam and cheating. Really disappointed. Please never trust these guys when they try to sell you their card claiming wrong information.