Thomas Cook India — thomas cook travel cards | |||
I bought thomas cook travel card and got 493 euros added in it. Its the card in black colour. I was told that while in europe, i can use up to 2 free atm withdrawls. I made only one withdrawl and i only remember choosing language as english and entering amount in euros i. E. 450, i got a message that not enough euros available. I then tried with 400 and i got them from the atm in paris on champs eleyees street. I was told by thomas cook person not to use this card in switzerland as they can make the transaction in swiss frank. So i made sure to get all money from atm in paris itself. Later when i logged on to website i found, transaction occurred in usd and i didnt even choose any option to withdraw usd and i got money out in euros only. I am feeling cheated by thomas cook travel cards, as i lost 65+ euros. This is big cheating and i am asking for complete 65+ euros back in my card/account. Contact me on [protected] Jatin arora Regards, Jatin Was this information helpful? | |||
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Thomas Cook Building, Dr. D.N. Road, Fort, Mumbai, Maharashtra, India - 400001
I was promised different hotels at the time of booking but received different in my confirmation voucher. The concerned person is not picking up and not responding to emails also. Had a work with their manager and she is also not responding properly and dealing with the issue. They are fraud.