Thomas Cook India — Travel

Address:Mumbai City, Maharashtra, 400010
Website:www.consumercomplaints.in

Please arrange to compensate me

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On Fri, May 5, 2017 at 6:27, Sadiq Das
wrote:
Please refer to my previous mails and I ponted out to you for the deficiencies and shortcomings of the tour.
But you have not done anything in the matter.
Starting from ill planning of the tour the documents were delivered at last moment after my consistent followup.
Tea/coffee sachets were not provided in Thailand hotels.
On 6th April a City Tour was not arranged as per itinerary and hence we all had to arrange it on our own. We had to bear total cost of Rs 5000 for taxi, guide and entry fee.
My insurance amount was abruptly charged and refunded after one month after a great persuasion.
Mam these all actions has caused me great pain and stress to me.
Now I ask you to please compensate me by cash or kind for all the misery caused by your all shortcomings of the tour.
Failing in it may force me to take up the issues in social media and to the higher authorities.
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May 23, 2017
Updated by SADIQ DAS
They have not paid me the compensation yet
May 23, 2017
Vijayanand Aswani's response
Firstly when we booked the tour it was specified that we will get a tempo traveller. But when we recieved vouchers it was written that we will get 2 innovas.
So its a request to arrange a tempo traveller. Booked by: Mr. Vijayanand Aswani
Complaint comments 

Comments

Firstly when we booked the tour it was specified that we will get a tempo traveller. But when we recieved vouchers it was written that we will get 2 innovas.
So its a request to arrange a tempo traveller. Booked by: Mr. Vijayanand Aswani

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