| Address: | Mumbai City, Maharashtra | | Website: | About not providing my dubai package despite making full payments |
I have made my family holiday bookings to Dubai with Thomas Cook and my Customer Code is F[protected]. My departure is tonight (2nd March) and till now (2nd March @ 12.48) I have not received the package. I have made payment of Rs 99, 572/- Receipt Number - R[protected] dated 15/02/2017. When ever I call them they say that package will be mailed to me in the next 30 min. Since 2 days this game is going on from them!! I am frustrated, and I am not sure if they will send me the package at all!! And if I am going to Dubai today! I am lost, I don't know what to do?????
One thing for sure that I will never ever go to Thomas Cook again, neither will I recommend them to any of my friends or relatives.
What should I do now??? I am like kind of lost having paid the money #$** Was this information helpful? | 
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