Thomas Cook India — Unprofessionalism

Address:	Dakshina Kannada, Karnataka, 575014
Website:	Thomas cook

Having a misconception that Thomas cook is a good travel organiser i had booked a tour for 2 from Chennai to Singapore. After paying all the due amounts the company never gave a itinerary in advance. TC has just booked the tour, received the amounts and Outsourced the project to some roadside vendors in Singapore, who are least bothered about the customers. One person came to the airport gave the schedule as per his convenience. First two days of my arrival there was no programme and i could not plan any sightseeing as i was totally unaware of the schedue. They were obviously waiting for more people to join to save their transport expenses. We were then left at the mercy of some arrogant drivers, They had no guides for us, when all other travel agencies had engaged guides.
In the absense of guidance and wiithout knowing the scenic spots, the tour was a disaster and this group i.e Thomas cook, claiming to be the pioneers don't even acknowledge or reply to our complaints.
I hereby advise everyone to stay away from Thomas cook, They are not honest and donot care for their customers once you pay them.
Charles