Address: | 560023 | Website: | www.thomascook.in |
This is to inform that Thomas Cook did not submit our Taiwan Visa application form in spite of advance payment that was made. They held our application till the last minute and then came back to us stating that you have to pay additional money to get the visa processed in one day. in fact they collected our documents on Apr 12, 2017 but didnt submit it to the embassy in Chennai and stopped responding to our phone calls and emails. We had to cancel 5 tickets because of their negligence and deliberate attempt to extort more money. The people who are responsible for this are namely Pratiksha Muthappa and her manager Avinash Naik. Both working out of their MG Rd office in Bangalore. I request you to get this addressed and we are ready to provide any additional documents that may be necessary Was this information helpful? |
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