Thomas Cook India — visa services

Address:	122016
Website:	www.thomascook.in

With reference to my visa applications (Vi00034695 & vi[protected], let me bring to your notice how the so called visa experts messed up my application.
All the relevant documents with the application were submitted to tc on 1st september 2018. The illiterate visa expert did not notice one of the forms was incorrect, thus the application was rejected for visa on the first attempt.
Now to hide his blunder, mr ajay kumar resubmitted the application with the new form without my consent, and he also forgot that the form was supposed to be duly signed by the sponsor and it had to be attested as well. Even if the application is kept for over a year with the embassy, the visa will not get approved without complete forms. I fail to understand why did he not apply his brain, i hope he is mentally stable?
Moreover, the service provider here is tc and you people should be absolutely embarrassed of calling yourselves service provider. What kind of people have you hired to take care of such critical job?
At the time of collecting the payment the visa experts kept calling me multiple times in a day, and once the application was submitted no one bothered to call me once to provide me an update. I was told to contact udyog vihar branch office for an update on the application. And the ignorant visa experts from the branch kept telling me same thing again & again that the visa is under process. I had no choice but to follow up on my application directly with the embassy. Since there were no services provided by tc, please refund the service fees of inr 2000 per passenger total inr 4000 to the original form of payment asap!!