Thomson — Issue with display

Address: no lakshmi nagar selaiy

Dear Thomson Customer Service,

Hi! 😊
I saw a program on my Thomson TV and suddenly the display got fully blocked. Could you please help me troubleshoot this issue? date(20/12/20025)
My TV model is [thomson Fa series]. i have completed my protection plan description no pcpjvs0 v247965 [protected]
Thanks in advance!

Best,
[prabhavathi]