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COMPLAINTS

Thomson Complaints & Reviews

P
Pramodthakur1983
Aug 1, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No video but audio ok

Website:[email protected]

Dear sir,

This is for you kind information that in my Thomson android tv (model number 50OATHPRO1212), we are not able to see the display screen only sound is coming.
You r requested, pls register my complaint and resolve the issue asap.
Bill attached for your ref. And detail given as:

TV name: Thomson android tv (50 inch)
Model number: 50OATHPRO1212
Mailing address:
Parmod...
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I
iugu
Jul 27, 2021
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Tv issue

Address:At vindhane post Dighode, tel uran raigad
Website:Consumercomplaints. in

Program is running & automatic black...
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S
Shib Sankar Bhattacharjee
May 28, 2021
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Thomson smart tv 9A 32 inch boot problem

Address:Bhairab Sarani. Dharmanagar.North tripura.

I bought my Thomson smart tv 9A 32 inches from flipkert in October 2020.The TV suddenly started booting problem.It stuck on logo screen.the logo repeats display after few second and continues the same.
I already consulted with flipkert and sent email to consumer care thomson Tv but the problem is not solved yet.I am disappointed....
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M
Madhukar Vanjari
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TV and remote

Address:P 69/17 Navy nagar Colaba Mumbai 05
Website:[email protected]

Please sir help my let tv 32 inch sounds problem and remote not working...
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Picture of tv is distracted, blurred and not clear...
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S
Sreenivas Bt
from Bengaluru, Karnataka
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Smart TV

I think Thomson CEO should be pulled out - i was told that Germany Products are of world standard and i see this as a joke now - shame to the company
please call me 0n +91 [protected] i[censored] have any customer concern or care...
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Address:Room No-111 Nocil naka Hanuman , Nagar Thane Belapur Road Navi Mumbai.Ghansoli-Pin-400701
Website:Thomson

Thomson smart led tv display are 2 line coming....
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Address:F Block, Okhla Phase II, Okhla Industrial Area, New Delhi, Delhi 110020
Website:www.thomsontv.in/contact.php

I bought thomson 108cm 43 inch tv (Th430ath[protected] and it stopped working after 4
Months. I sent mail to [protected]@sppl. Ind.in and
[protected]@thomsontv.in. I called them several times and they get the details
And done nothing.

Don't ever buy tv from this organization. Worst customer support and experience ever...
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N
Nimil Keettikkal
from Ranchi, Jharkhand
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My thomson tv damaged 5 month ago

Address:Keettikkal house chemmanda karalam po p 680711 in thrissur kerala
Website:Flipkart

Dear sir,

I wish to complain about thomson b9 pro 80cm 32 inch hd ready led smart tv - imei/serial no: th32m3277s[protected]c42 that i purchased on[protected] from flipkart.

I am complaining because completely dissatisfied with your service team and bad quality of the television. To resolve this problem i would like you to inform your team to reach my below location as soon as possible to repair the complaints...
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N
Naushad Ahmed n
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TV is not working since 22/08/2020

Address:1597 7galli kumarswamy layout Bangalore 560078
Website:[email protected]

TV is not working display is not showing only TV is getting on only audio is ok...
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S
Sen Seshan
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TV Picture is not displaying

Address:P CHINNA SESHANNA JAO BSNL POATAL COLONY J J NAGAR KURNOOL-518004

Sir, I have purchased Thomson LED TV 43 INCHES on[protected], delivered on[protected] and Installation and Demo were successfully completed on[protected]. suddenly few lines are displaying on bottom side and those are increased day by day now the total screen is black no picture only sound is audible, it is very painful to bear this experience, purchased with high amount. so kindly intervene to in this issue, and we are preferably return...
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S
shaiju pillai
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smart television

Address:THOMSON
Website:www.thomsonindia.com

Bought two thomson television from flipkart now one is not working i tried to contact thomson service center but thomson not responding then i contact flipkart they provide tollfree[protected]/0000 number but no response from thomson bfore buying this product flipkart not ensure this company service. Since i tried o contacting thomson but no response this is very painful...
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A
Adv Manoj Garg
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regarding led tv 24 inch

Address:Aggarwal Hardware Store, Jail Road, Bassi Pathana, Near veterinary hospital, Distt Fatehgarh Sahib. 140412. Mob 7009928285

I had purchased 24 inch led tv from flipkart on 19.03.2020 video invoice no. Fac3rs[protected] dated 19.03.2020. From about last 7 days the said led tv is not going on. Please do the needful....
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P
Patchaiveera
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Thomson tv remote is not working

Address:No 48 Murugan koil Street Periyakalapet, Puducherry-605014

Hi sir my buying thomson 49oath9000 smart tv on flipkart.. Purchase on 11 days before received. My product... Now remote is not working.. Need to help.. I want thomson customer care number...
My number is [protected]...
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Address:House no. A-123, Lane-4, Shashi Garden, Mayur Vihar Phase-1
Website:www.thomsontv.in/series/smart-tv

Respected Sir/Madam

I purchased this television on 29th January 20' via Flipkart. I am encountering several problems such as channels are not working, it keeps crashing all the time. The resolution above 720p lags quite often. I have tried calling on the customer care and sought help for the same but the representatives are not willing to help. Every time I call them they come up with a new solution that hardly works....
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N
Nanni Gehlot
Aug 3, 2021
This thread was updated on Aug 3, 2021
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Thomson smart tv(display not working in warranty period)

Address:FLAT NO. D1, 1ST FLOOR, KAMALA ENCLAVE, B. N. SAIKIA ROAD, SURVEY, BELTOLA
Website:thomsontv.in

Dear sir,

I have ordered thomson smart tv (Thomson ud9 124cm 50inch ultra hd 4k
Led smarttv) through flipkart on. But i am facing display problem with
It, from day before yesterday. I'm unable to view the display but able
To hear voice only in some cases. It has not completed an year and i
Am facing issue.. I request you to please slove my problem as soon as
Possible.

I had...
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A
Abhilash MSA-INDIA
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

thomson ud9 124cm 50 inch ultra hd 4k led smart tv blank screen

We purchased Thomson Tv, it will not displaying video (blank screen).
I tried to contact customer support but no response form their end.
Please solve the issue.
It is under warranty. Please attached invoice and solve the issue by sending service engineer....
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V
VJai 783
from Hyderabad, Telangana
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unable to use apps/cast in thomson 4k tv 43 inch

Address:Hyderabad

I have purchased thomson tv on 2019.

- there is no software updates
- unable to use or update any app which is already installed in the tv.
- not able to connect to mobile using cast (Miracast).
- all reviews given in flipkart is absolutely fake.

Total waste product from thomson and it is not worth for rs 1000 also, but i have spent 29000 for this product.

Please do not allow...
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M
malarbose malarbose
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b9pro led smart tv

Address:Kuppakulam, ilayangudi, sivaganga, taminadu, pin:630709

My tv thomson B9 pro led tv display is not working [IMEI/Serial noTH32M3277S[protected]
Invoice date 27/05/2019,
Please take register my complaint,
Thank you....
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S
syedbeeban
from Delhi, Delhi
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24 inch led tv is not working from 16-12-2019

I have purchased above mentioned product on[protected] from flipkart, from[protected] it was stopped working, only power indicator glowing, neither respond to remote nor respond to side panel,, it was communicated to thomson team through telephone at"[protected]" on[protected] and through email"from: syed basha
To: [protected]@thomsontv.in
Date: dec 19, 2019, 12:52 pm
Subject: thomson r9 60cm (24 inch) hd ready led...
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G
G Vinothan
from Mumbai, Maharashtra
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led tv display not working

Address:Coimbatore, Tamil Nadu, 641007

I have purchased thomson 40 inch led tv and the tv video is not working within the warrety period. I raised a complaint to thomson through phone call, email, facebook and company website. After too many followups the complaint was closed by third party person after 42 days from my complaint. Within 3 hours the same complaint reflecting again nw i'm struggling with thomson to rectify the issue....
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K
kalava reddy
from Chennai, Tamil Nadu
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display

Sir Display on our tv coming vertical lines I complaint on 19-10-19 .I have received complaint ID 0670660 dated on 21-10-19
Your local network engineer came to my house verified problem taken vedio and capture also he was told me I have completed my job and send a mail to costumer care on 23-10-19.i have daily talking to costumer care they told me
Report is not updating hold on the line continuesly the number is busy I am feeling...
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V
varun_tamiri
from Bhattiprolu, Andhra Pradesh
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new tv does not switch on just after 20 days after delivery

Address:520011
Website:www.thomsontv.in

We've made a purchase for thomson led 49 inch smart android tv on 1st october and the tv was delivered and installed on 3rd october. But exactly after 20 days the tv doesn't switch on and when i call flipkart they asked me to call jeeves, jeeves asked me to contact complete protection care, and complete protection care asked me to call thomson product care and the calls go round like merry go round but no one from any department attempts...
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Address:Atpost ambet tal mhasala dist raigad, State maharhastra, 402101

My name is nazir abbas rhatwilkar
I have purchased thomson b9 pro 32 inches led from flipkart last year in nov and suddenly tv display is not working i have tried to call thomson company but they can't receive my phone even i send mail to company but no positive response from company. My product in warranty i have face this problem last one and half month still problem is not solve.

My invoice no is # fab3x[protected]br...
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Address:Atpost ambet tal mhasala dist raigad, State maharh, Raigarh, Chhattisgarh, 402101

My name is nazir abbas rhatwilkar
I have purchased thomson b9 pro 32 inches led from flipkart last year in nov and suddenly tv display is not working i have tried to call thomson company but they can't receive my phone even i send mail to company but no positive response from company. My product in warranty i have face this problem last one and half month still problem is not solve.

My invoice no is # fab3x[protected]br...
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T
Tabish123
from Mumbai, Maharashtra
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thomson b9 pro 32 inches 80cm led tv display not working

Address:Atpost ambet tal mhasala dist raigad, State maharhastra, 402101

I have purchased thomson b9 pro 32 inches led from flipkart last year in nov and suddenly tv display is not working i have tried to call thomson company but they can't receive my phone even i send mail to company but no positive response from company. My product in warranty i have face this problem last one and half month still problem is not solve....
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R
Rafikul Khan
from Kishanganj, West Bengal
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tv

Address:srirampur, beniagram, farakka, Murshidabad, West Bengal, 742212

I brought a thomson tv from flipcart on 03.11.2018. But the same is not working properly. Display is not functioning. I have raise a complaint to thomson on 02.10.2019 thought mail. I did not get any response from thomson end till date. Tv is under guarantee period i. E. 1 year from purchasing date. The tv details are as follows:

Product : xa72034 / thomsom
Hsn : 85287215
Th32m3277s[protected]

Invoice...
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A
arjunrao b
from Hyderabad, Telangana
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display problem (video not visible audio is coming)

Address:H No.1-57,Kandlakoya Medchal, 501401

Bought a thomson led b9 pro smart tv from flipkart last year mid october. Since 24th september 2019 display of the tv was not working.
Issue - display problem (Video not visible audio is coming)

I emailed thomson customer care with all details including invoice on 21th september in the evening. I didn't get any reply from them. I tried to call them several times and chased them thorough email but no response.
br...
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M
Mohammed Tarique khan
from Mumbai, Maharashtra
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I had purchased thomson tv but youtube application not working

Address:A WING 701/702, PREIMER EXOTICA-1 BUILDING NO 3 , OPP DON BOSCO COLLEGE , ABOVE PMC BANK ,KIROL ROAD ,KURLA WEST , MUMBAI ,400070, Mumbai City, Maharashtra, 400070
Website:Www.Thomsontv.in

I had purchase thomson smart tv but some software issue is their tv . Youtube application not working . And iam calling to thomson customer care its not working its a fraud tv company selling in india . I dont know what to do now no after sake service in thomson its worst tv company ever since in my life please take fast action against thomsontv company ....
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D
deservingamit
from Noida, Uttar Pradesh
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thomson smart tv is waste. never buy thomson smart tv

Address:Delhi, New Delhi, Delhi, 110018

I bought thomson 40" smart tv in 2018. This thomson smart tv is just a waste. It does not support any app like hotstar, zee5, sony liv & other apps like these.
Even thomson smart tv does not support youtube app. Youtube is very basic app, but thomson tv does not support even this app.
I tried to contact them via email & phone number but all waste. They have just 1 reply that we are working on it.
Thomson have worse customer...
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