Thomson Complaints & Reviews

Hi Thomson team,

This is let you know that in my tv have issue with some upgrade and due to that unable to use this TV means as of now it useless to me and seems why I purchased it because only I go for this TV for smart TV were I can enjoy any thing but it pathetic to me. As in my TV inam not using any kind of cable operater and my purpose was to bought this TV only to have entertainment with network. But right now it useless...

I have purchased Thomson UD9 124cm (50 inch) Ultra HD (4K) LED Smart TV on 14 th November 2018 and my purchase and OD[protected] . This product is under warranty and we had purchased additional 2 yrs warranty. the product delivered does not have Ultra hd 4k resolution as mention on the product. Then also we had accepted the product. On 2nd september when we power on the tv the display was not working. 26 calls made on that day to the...

Now video (Black screen) is not working and only audio (Sound) is coming.
I request you to depute their technician to attend the complaint. After few days engineer visited on 07.08.2019 and told that card has to be replaced of tv but he will not be able to tell anything when it will get replaced and how it will get replaced.
Service engineer told me that thee is a card problem we can replace the same after receiving the card...

Thomson tv — purchased a tv 4 months back now it's coming only black screen
[protected]@gmail.com
I have purchased thomson led tv within 4month its not working while running itself shows black screen and getting only audio i have called customer care and raised the ticket and after i got reply mail from them like within 48hrs will give the solution and after 72hrs also i didn't get any information after 4 days get one mail...

I have purchased a new thomson tv from flipkart on march 19. Only after one month the picture of the tv found fading & then the picture of the tv become black. Several times i have complained to thomson coustomer care service and repitet mailing about the same. But till date they have not responded positively. This is very much unexpected & fraud from both seler & manufacturer. My trust has been almost finished for this type o[censored]nprofessional...

Hello sir,

My self b. Swadesh from 8incline colony, ramagundam mandal with pin code 505211 has brought a thomson smart tv of 40 inches from flipkart with invoice number fab2b[protected] in november 2018 i have a manufacturer warranty of 1 year from thomson but from today morning i have facing a problem of strucked display i. E display not working my mobile number is [protected] so please kindly take this request visit the location...

I have purchased LED smart TV from Thomson IMEI No.TH32M3277S1804/0738 dated 12/05/2018 Invoice No:# FAA3P[protected] through Flipkart and got Warranty for 1 Year.
Until Apr'19 TV was working fine and have not face any issue.
From Mid Apr '19 Black out issue started once in a while but I have not taken it seriously as it may not be problem.
But the situation got worst in May and I contacted the Customer care in 20th of...

I purchased a television from flipkart on November 1st, that product which they send was damaged & I requested for replacement, I received another tv & that tv only lasted till April 1st. After contacting Thomson customer care continuosly for more than one month the send me a New television.i received it on May 15, when I checked the product infront of their technician (Jeeves customer care office) it was also damaged.Now I contacted them...

Hi,

I had ordered this tv on 22nd aug 2018 & got delivered on 9th sept 2018. After 20 days only this tv started creating issues related to unsupportable wifi, screen and now engineer has informed us that motherboard is defected. Within 5 months, 4 times engineer had visited and repaired it. However, the issues is never resolved.

We have placed a compliant on 4th feb 2019 to replace the tv or else repair the...

Hii sir this is anbu.. I ordered thomson tv from flipkart by the date sep 11th 2018.. Now a days the tv remote didn't working sir.. And i searched my local areas there is no remote available in my area.. So can u please send me the new remote otherwise tell me the remote available areas... And i worses for searching all areas.. Please provide me fast sir.. I have warranty card.. If optional paying, i ready to pay.. Thank you contact me fast...

I purchased 32 inch led tv through online (Thomson led smart tv b9 80cm) with 1 year warranty on 24th may 2018. There was a limited use of tv at home for the last 6 months. All of a sudden, my tv was not switched on. After my complaints and follow up, i have been told by service personal as "the board" has to be replaced. It took 15 days to replace board but the problem was not solved. I have been told that the panel itself has to be replaced....