Thomson Tv — fwd: invoice for item (s) from your order od[protected]

Address:

600077

Hi,

Thanks for writing to us. We have received your query and will get back to you within the next 24 hours.

[this is an auto-generated response. Please do not reply to this email.]

Thanks,
Team flipkart
Your query[protected]:23:16)
Dear thomson,

I raised my complaint on 10th jan and my issue still not fixed and i
Attached service rep who attended service on my tv.

Your service assured that display will replaced in next 15 days and still
My issue not fixed.

*iam really upset on your service and no reply on my emails. *i went
Thomson back office (Service centre) f1 technology on last wednesday.

They had advised that display stock is currently not available.

Awaiting your earliest response.

Regards,
Krishna kumar g

On mon, 4 feb 2019 at 14:24, krishna kumar wrote:

hi,

can you advise current status of my tv. Still iam not getting any status
of my request.

on thu 24 jan, 2019, 11:24 pm krishna kumar,
wrote:

hi,

kindly advise the status of my request.

regards
krishna kumar


on fri 11 jan, 2019, 3:31 pm thomson tv, wrote:

dear customer,



greetings for the day,





please be informed that we have already highlighted this to our
concerned team and they are working on the same. Kindly allow us some time
to get this resolved within a maximum time frame of 72 working hrs.

complaint id : jchn[protected]

regards

consumer care

thomson led tv





on fri, 11 jan 2019 at 14:54, krishna kumar
wrote:

fyi

on fri 11 jan, 2019, 2:49 pm krishna kumar,
wrote:

hi,

this is to inform you that my thomson tv is not working now. I bought
this tv from flipkart on may 25th 2018.

issue: video is not playing and getting audio sound.

can you assist and immediately resolve my problem.

for your information i have attached bill invoice along with this
email.

regards
krishna kumar g

— forwarded message —
from: krishna kumar
date: thu 10 jan, 2019, 10:00 pm
subject: fwd: invoice for item (S) from your order od[protected]
to:


dear thomson,

iam sad inform you that my tv is not working and bought last may
25th. Can you send your technician fix my tv problem.

i have attached my invoice along with email.

your sincerely
krishna kumar g.

— forwarded message —
from: customer support
date: thu 10 jan, 2019, 9:55 pm
subject: invoice for item (S) from your order od[protected]
to: krishna kumar


[image: flipkart.com]


invoice attached

hi krishna kumar,

a copy of the invoice for your order od[protected]

has been attached for your reference. The invoice can be used to avail
services across the brand's authorised service centres within the warranty
period.

thank you for shopping with flipkart!

got questions? Please get in touch with our 24x7 customer care


[image: flipkart.com]
[image:
flipkart.com]
[image:
flipkart.com]


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—
Br//
Krishna