[Resolved] Thyrocare — arogya 4 (hard copy not delivered on time) for claim reimbursement in office | |
I am here to report you/escalate matter. 1) hard copy not delivered : on 26th may got arogyan 4 tests done for 2 people. Paid 4050 which included hard copy to be provided. Till date never received hard copy for barcode : i0183619, i0183687. This is situation even after too many follow-ups with customer care (Calling[protected] and watsapp thyrocare team. Where is our hard copy? Impact: insurer asks for original print from thyrocare to process claim reimbursements, soft copy or prints are not acceptable. I will loose 4000 rupees and it will not be reimbursed. 2) missed electrolyte reprts (Sodium, chloride) : again sample collected on 29th may as there was technical fault from thyrocare side. I can't stop laughing here : though main reports of barcode : i0183619, i0183687 not yet delivered but instead you delivered me hard copy of barcode: i435006 (2 pages, one with barcode and another of potassium) = here also you forgot to send report me sodium and chloride for nidhi jain, you just sent potassium reports). I am fed up now explaining by calling[protected]. Can you check soft copies on your end i find missing electrolyte report here... Clearly not good experience with thyrocare. Customer care is not helping me out. So i reached thyrocare social media (Fb and your email ids). Hopefully management of thyrocare listen! Was this information helpful? | |
Mar 22, 2019 Complaint marked as Resolved Follow up of Watsapp number.
writing to and then follow-up, follow-ups. Thyrocare customer support has been notified about the posted complaint. | |
Add a Comment | |
50%
Complaints
215
Pending
0
Resolved
105
View all 215 Thyrocare reviews & complaints
+91 22 3090 0000
+91 22 4125 2525
D-37/1, MIDC, Turbhe, Mumbai, Maharashtra, India - 400703
View all Thyrocare contact information
Post your Comment