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Thyrocare Complaints & Reviews

2.5
Last updated Feb 17, 2024
Complaints 215
Resolved
105
Unresolved
110
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Thyrocare Phone Numbers

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+91 22 3090 0000
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34
+91 22 4125 2525
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+91 22 2768 2409

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Thyrocare Head Office Address

D-37/1, MIDC, Turbhe
Mumbai
Mumbai City District
Maharashtra
India
400703

Thyrocare reviews & complaints page 5

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S
Sonal Sahni
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

order id 8e8641:reports not shared with consumer

Address:Life Republic, Hinjewadi, Pune, Maharashtra, Pune, Maharashtra, 411057

This is regarding order id 8e8641. We had requested for 4 reports. Two of test's reports (Widal and urine analysis) were paid offline. However, widal test report is not received yet. I have been calling customer care since morning and the only reply i am getting is they are unable to contact their technician. What a sorry state of affairs for a company which is well known to be providing best services to their customers. Thyrocare has cheated...
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R
rishi rajguru
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sample collection and amount lene ke bad report hi ni de rahe he pichale 7 din se

Address:313001

Udaipur me satish soni [protected] name ke people be 4 logo ke sample le liye or report ni de raha he or 2 patient ke sirf blood toxic element kiya or bake ke bol raha he report deta hu or pichale 7 din se reply ni de raha he or receipt bhi ni di he or uske pas thyrocare ka sample lene ka licence bhi he pata ni aese fraud ko kyo license de dete he thyrocare wale or kabhi bolta he sample kharab ho gaye kabhi bolta he machine me lage hue he...
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V
virenderskumar
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

misbehaving

Address:354/1, BALDEV NAGAR STREET NO. 16, 122001

Dear sir/madam

I am a regular customer of your team. Blood sample was collected on 15.12.2019. It was told me that on 16.12.19 up to evening i can get my test report.

I asked for report to mr. Rajnish his mobile no. Is [protected] for report

I have told him at starting that i am vriender kumar from gurgaon and asked for report he said which report. Then i told him three time my name.
br...
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A
Atitshah30
from Mumbai, Maharashtra
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misconduct and misbehaviour by phlebotomist

Address:Mumbai City, Maharashtra, 400007

I had booked an appointment for reports and blood sample to be picked up from my house. There was a unauthorized and wrong person coming to my house to take the blood sample by saying he is from thyrocare which thyrocare has approved of. He did not collect blood sample in a legitimate manner and keeping hygiene in place. I had already complained thyrocare the same day with complain id 20101916 but no response though already spoke to sapna...
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D
Deepali Jaiswal
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud - no referral bonus; non hygienic

Non hygienic staff - most of the staff who come to collect sample have dirty nails and hands and they also don’t follow the guidelines of wearing the disposable gloves and putting band-aid after sample collection. The patient has to ask to do all the things needed to maintain hygiene else they do in their own unhygienic manner.

Cheat - i had referred my colleague and they did’t share the referral bonus. As there was an...
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S
Sunny@tng
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cheating!! they haven't refunded my money, since 2 months and neither give me test package

Address:Yemalur main Road, 560037

I have made payment for my order, but because of their # system my payment didn't uploaded to their system but got transfered to their account. Reference id:[protected]
I contacted lower admin to upper admin, but all of them ignored my request, i lost my 5k to these guys, they even took my mothers blood and wasted it, as they didn't issue an order to test that blood sample....
+1 photos
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H
harsish
from Hubli, Karnataka
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harassing to olcs

Address:DHARWAD, Dharwad, Karnataka, 580007

To
Thyrocare

We are olc not ur company franchise and we have already our own testing centers only we ll send samples which we cannot run in our lab now a days thyrocare harassing and unnecessary giving target about leggis and sugar so no one ready to become leggy and there is quality issue server issue not in time reporting wrong reports due to your server froblam we have to pay penalty unnessery debits and handling...
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S
Shashi Kant Agarwal
from Nashik, Maharashtra
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unprofessional behaviour by one srivastava

Address:411028

It appears there is a thyrocare third party franchisee run by mr. Alok mehta from mumbai, probably turbe. Employees keep calling for business to me every 10 days which is a disturbance to me. During one such call i agreed for blood test hba1c and lipid profile sample for which was to be collected today.

The technician who came was unkempt, long finger nails. And did not know what test samples to take. I got in touch with the...
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P
Poornima. P
from Delhi, Delhi
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misplaced sample and reckless behavior

Address:Tirupati, Chittoor, Andhra Pradesh, 517501

I, dr. P. Poornima, an oral pathologist (Mds). I have given sample at thyrocare diagnostic center on 25th august for some tests under aarogyam b scheme which costs rupees 599. Along with my sample i have given the urine sample of my daughter, c. Jaswitha reddy for complete urine analysis which costs rupees 300.
They told me both the reports will come by 26th august. I have received the report of my daughter on 26th through whatsapp....
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Dr. Surinder Pal
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

hard copy of the reports

I have got tests done from thyrocare vide order no. 224246 and pshbzf06 dated 24.6.19. The executives attending mobile number [protected] charged rs 75.00 for sending hard copy of both the reports. However, i have not received the hard copy of report for pshbzf06. On taking up the matter, she tells me she has raised the complaint and hard copy of the reports shall reach in 3 days. Now it is more than 5 days and i have not received the hard...
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G
gajaysingh3
from Mumbai, Maharashtra
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misleading test report

Address:D-37/3, TTC MIDC, Turbhe, Navi Mumbai - 400703, 400703

On 5th october 2018 and 28th june 2019 i went through thyrocare atg and ama test. Both reports are using different reference which is wrong. If you see below reference range they are simply playing with people life with sending wrong report data. The report results are as below :

Atg value is 0.1 in june'19 report and reference range is negative : < 4 and positive : > 4
Atg value is 9
Ama value is 44 in oct'18...
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Ramu Shetty
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund amount

Address:D-37/1, MIDC, Turbhe, Opp. Sandoz, Navi Mumbai - 400 703, 560064
Website:Www.thyrocare.com

ನಾನು ಏರ್ ನಲ್ಲಿ ಕೆಲಸ ಮಾಡುತ್ತಿದ್ದೆ ಅವರು 6 ರಿಂದ 7 sample ಕಳಿಸ್ತೀನಿ ಅಂತ ಹೇಳಿದ್ರು ಆದರೆ ದಿನಕ್ಕೆ ಒಂದು ಕೂಡ ಬರುತ್ತಿರಲಿಲ್ಲ ಆದಕಾರಣ ನನ್ನ ಜೀವನಕ್ಕೆ ತೊಂದರೆಯಾಗುತ್ತದೆ ಎಂದು ನಾನು ಕೆಲಸ ಬಿಟ್ಟಿದ್ದು...
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D
dravimit
from Bhopal, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding misleading a patient

Address:Bhopal, Madhya Pradesh

My self dr arvind kumar mittal, assistant professor in gandhi medical college, bhopal mp. One of my patient was at one of your collection centers situated in bhopal, and that time she was told at the time of collecting blood sample for thyroid profile that charge of thyroid profile is 150 for dr vijayvargiya and for you it's 300 as you come with some other doctor's prescription...
+1 photos
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A
aniketgupta87
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

original invoice (hard copy) not provided for rebate in tax

Address:FLAT NO. I-1204, VVIP ADDRESSES, RAJ NAGAR EXTENSION, Ghaziabad, Uttar Pradesh, 201017

Requested thyrocare multiple time to share original invoice for tax benefit in office. But the staff is not helpful and denied everytime. I don't understand what is the problem in giving original invoice. I think this should be taken seriously by thyrocare as consumers are facing problems.

If this is the policy then you should inform customers in advance.

Oder no - a92dfa....
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rajaroydeep
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud by thyrocare agent pinky behera (ac679)

Address:Ray 195 , Ganda Munda , Khandgiri Near Subhash Park , Bhubaneswar , Odisha, 751030, Khordha, Odisha

For visa purpose, i had sought std panel test reports (Gonorrhea, chlamydia igm & igg, hiv 1 & 2, hep b, hep c, herpes igg and igm) for myself and my spouse. I had contacted thyrocare agent pradeep behera (Who runs the agency in the name of pinky behera, ac679). I was confirmed that all of these tests will be done and reports will be sent to me only. While the reports came to me via email, i noticed that the reports (Which are supposed...
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Ramlath
from Angamali, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

difference in reading

Address:560005

Sir,

I had given testing for thyroid profile on 07/01 as a pick by thyrocare personnel.

The report which came later to me was very high increase in tsh levels of 13.56 as i never exceeded 5 for the past 2 years to double check went to a prominent lab and my tsh levels which read as 5.69. So much difference based in thyrocare report i was supposed to increase my dosage. Good i double checked with a professional...
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S
sameer jam
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

collection person not come 3 ed time dummy promise

Address:Belgaum, Karnataka, 911

Dear sir
Highly disappoint with ur services. Why you people are giving false appointments. This is my 3 ed appointment for blood collection from belgaum. If you are not going to give services close the doar and keep quite. Customer care is third class executive are giving appointment without knowing avaibility. Shame on ur services. Hopeless. Team waisted my e days for only collection of sample.in future i can't approach you not going...
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Sweta Mittal Jalan
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

home diagnostics

Address:Bangalore, Karnataka

Test result of test done by thyrocare showed tsh as 15 and then 2 days later the same test was performed by 2 other labs and showed 6. This false result has caused us serious emotional distress and we would like our money... 1000 rs back as soon as possible. If this money is not returned, we will be forced to take further legal action.

Yeah.. We though thyrocare and have been wrongly thinking thyroid ever since. You are thieves....
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Neha pasari
from Kolkata, West Bengal
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

thyrocare fake reports

Address:Howrah, West Bengal, 711202

I have done ferritin testing from thyrocare as i was deficient in iron. My report showed ferritin value of 103.5.. To my surprise it was normal and also positive... But still felt very weak... And then checked from another lab... Got seriously shocking results... Value was 22... How can there be a difference of around 80 points... Thyrocare results are very fake and govt should ban this company as they are playing with the patients health...
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subhash patidar
from Murwara, Madhya Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding test report result

Address:Bhopal, Madhya Pradesh, 462022

Sir
On dated 24.10.2018 at your authorized centre family clinics at minal colony bhopal mp for urine examination of my wife smt vimla patidar, result communicated by clinics 25.10.2018. It is reported
The test result ketone contains shown (+). I was worried to see presence of ketone in urine without any sign. Continue, i consult md, dm nephrology in this regard. I got same with required few test as suggested by dr from lal...
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