Ticket Goose — refund for not confirmed bus ticket booking

Address:

Ashok Niranjan Nagar Pruthipatu Avadi, Chennai, Tamil Nadu, 600071

Sir
I booked bus ticket from chennai to kodaikanal on june 19 for the date of jun 26th using citi credit card. Amount of about 1580 debited from citi credit card but ticket was not booked and amount was also not refunded to my citi credit card. Kindly refund.
Transaction detail - i[protected].
Ref no : [protected] (Citi card details). Required speedy reply or els complaint will raised in consumer court.