Times Global Assurance — Not able to register my claim for laptop insurance | not responding

Address:B 9/A, Block B, Industrial Area, Sector 62, Noida, Uttar Pradesh 201309
Website:www.mymobileinsurance.com

I have bought a insurance policy for my laptop 9 month later. few days before my laptop screen isn't working it seems to be damage i guess so I filed a claim against it and sent a email for the same and let them know about the situation. so it's being more than 2 weeks neither they are picking my calls and not responding to my mails too. I sent almost 15 mails to them and called more than 40 times. but they are not even informing me about it.
I paid 16, 610 for my macbook pro insurance.
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    B 9/A, Block B, Industrial Area, Sector 62, Noida, Uttar Pradesh 201309
    India
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