Times Global Assurance — Want Refund O[censored]nstarted I Phone Policy

Address:	B 9/A, Block B, Industrial Area, Sector 62, Noida, Uttar Pradesh 201309 Ph: 080-5410-7001 (24 Hours). Fax: +91-120-43500876
Website:	[email protected]

I was searching for an insurance company online and found TIMES global Assurance (Team-Times Global Assurance https://www.mymobileinsurance.com) there on 16th June 2022 so I Choose that company for insurance of my I-phone 12 Pro ( IMEI - [protected] ). I have submitted all information online and then they directly connected me with payment page and for that I have paid Rs. 11, 610/- (Transection ID - [protected]) ( Pay U ID[protected] and After taking payment they started asking more things to submit like videos of my phone and they did not started my insurance. I had word with someone named (Swati) (Ph No : [protected]) from there company who took me in this trap and said that they only want back picture of my cell phone box and after taking that payment screenshot she also started asking for more things and then she started disconnecting my calls and I got email from them where a false name is written Ashish Pathak which is not my name and they are saying that if I wont share more details then they will not start my insurance for claim and even after I make the payment they send me a mail saying that amount is non-refundable or non Transferable .I want to make complaint against them because they are not replying on my mail and they are not answering my calls even the helpline numbers are switched off and after taking money from me they are sending me additional terms and conditions.
They took my savings, They send me a mail with someone else's name written on it, They have showed some false conditions after taking money from me. This is a complete fraud. I want my money back because i m not going to give any more things to them. As they have not started my insurance yet.
Its a humble request please help me to get my money back from this fraud company.
My Details:
Name : Mohit Khanna
Email : [protected]@gmail.com
Phone No : [protected]