| Address: New Delhi, Delhi, 122002 |
| Website: timesofindia.com |
I'm writing to bring to your attention continuous harassment by the delivery vendor, mr. Sukhveer, through which a toi representative had offered a 12 month subscription for toi and et for 1 year. After six months, the vendor stopped providing the wealth supplement, and asked for additional charges. As per him, it wasn't included in the offer, which i found very surprising. I tried calling your numbers[protected] /[protected], which never respond. It was a small amount, so i paid him rs. 180/- for 6 months. He later gave me another bill for 'delivery charges'. As per the vendor, delivery of the newspaper carries another additional charge of rs. 180/- for the past 6 months. When i read your terms & conditions in your letter asking not to make any additional payment to the vendor, i called him (Contact # [protected]), and told him i will not pay him additional money.
The vendor has flatly refused to deliver the papers to me without additional charges for delivery and the et health supplement, and i'm not sure if the remaining 6 coupons i hold are of any use now. I can provide the relevant bills paid by me if required. I'm tired of trying your so called customer care numbers, and demand that immediate action be taken to reinstate my newspaper delivery, failing which i'll move to another paper and initiate an awareness campaign so that others don't fall for this scheme.
Regards,
Gagandeep singh
(Contact # [protected])
PAPAER ANGECY NAME IS PAWAR NEWS PAPAER ANGECY KALEWADI PAHATA THERGAON