Times Of India Complaints & Reviews

dear sir, my network problem has not been solve as of now you asked only for two months it is six months now what should i do.


--- On Fri, 4/4/08, [protected]@relianceada.com <[protected]@relianceada.com> wrote:

From: [protected]@relianceada.com <[protected]@relianceada.com>
Subject: RE:'RIL=[protected]'Reference to your mail regarding Service Request ID 65605004
To: "tarun arora" <[protected]@yahoo.co.in>
Date: Friday, 4 April, 2008, 6:26 PM

Dear Customer, In response to your mail regarding Network coverage issue, please note that we have proposed cell site in the mentioned area. It is expected to be functional within next 2 months and that should enhance the coverage in the mentioned area. Yours sincerely, Indrajit SurveCustomer Care Reliance Communications The information provided is based on prevailing terms and conditions of the company, which, are subject to change without prior notice. This electronic message transmission contains information from Reliance Communications & is confidential or privileged. The information is intended to be for the use of the individual or entity named above. If you are not the intended recipient, beware that any disclosure, copy distribution or use of the contents of this information is prohibited. If you have received the electronic transmission in error please notify us immediately. -----Original Message-----
From: tarun arora ([protected]@yahoo.co.in)
Date: Monday, March 17, 2008 08:01 PM
To: [protected]@relianceada.com ([protected]@relianceada.com)
Subject: RE:Reference your mail dear sir, this is last and final complaint to you regarding network problem at our residence- flat no 205/206, been appartment, plot no-96, sec-14, koparkhairne, navi mumbai
we are facing this problem from last 8 months
we have approached all the ways to inform you but as of know there is no solution and end to this problem
we are mentally harrased by call drop and disconnects
because of this my telephone bill goes up
please give us the right answer
if you cannont solve this problem even then let us know
please take this complaint as one wk notice either we will move to consumer court
expecting a prompt response. thanks tarun aroramumbai[protected]

"[protected]@relianceada.com" <[protected]@relianceada.com> wrote:
Dear Customer, In response to your mail regarding reminder calls received to you for payment, please note that your complaint has been forwarded to our business team for appropriate action to be taken. Further, to your mail regarding network and coverage issues, we would like to inform you that we have planned a new cell site for the area were the coverage issue is experienced by you. It is expected to be functional very soon and this should enhance the coverage in the area mentioned by you. Yours sincerely, Indrajit SurveCustomer Care Reliance Communications The information provided is based on prevailing terms and conditions of the company, which, are subject to change without prior notice. This electronic message transmission contains information from Reliance Communications & is confidential or privileged. The information is intended to be for the use of the individual or entity named above. If you are not the intended recipient, beware that any disclosure, copy distribution or use of the contents of this information is prohibited. If you have received the electronic transmission in error please notify us immediately. -----Original Message-----
From: tarun arora ([protected]@yahoo.co.in)
Date: Friday, January 04, 2008 09:02 PM
To: [protected]@relianceada.com ([protected]@relianceada.com)
Subject: RE:Reference your mail Dear Sir, I am making very clear to you that i should not get any call regarding the payments or reminders please update your policies and do not disturb us with your most tire making reminders. And please note i have been hearing about this coverage updation from last 7 months but response is zero, give us the results keep the hope with you. Stopp harrasing us. thanks tarun arora

"[protected]@relianceada.com" <[protected]@relianceada.com> wrote:
Dear Customer, In response to your mail regarding network and coverage issues, we would like to inform you that we have planned a new cell site for the area were the coverage issue is experienced by you. It is expected to be functional very soon and this should enhance the coverage in the area mentioned by you. Further note that your payment of Rs 1987/- dated on 30th december 2007 has been updated in our records. Also note that as per our company policy we give reminder calls to every customer, just to remind him to pay the bill for the convenience of the customer and these reminder calls are discontinued after the payment starts reflecting in our system. Yours sincerely,

Pankaj PaiCustomer Care
Reliance Communications

The information provided is based on prevailing terms and conditions of the company, which, are subject to change without prior notice.

This electronic message transmission contains information from Reliance communications & is confidential or privileged. The information is intended to be for the use of the individual or entity named above. If you are not the intended recipient, beware that any disclosure, copy distribution or use of the contents of this information is prohibited. If you have received the electronic transmission in error please notify us immediately. -----Original Message-----
From: tarun arora ([protected]@yahoo.co.in)
Date: Saturday, December 29, 2007 03:53 PM
To: [protected]@relianceada.com ([protected]@relianceada.com)
Subject: RE:Reference your mail Dear RAhul,

thanks for the feedback but i would like to inform you that i am getting this answer from last six months and now i am tired of all this either you provide us the services or take this mail as a 15 days notice.
No more interested to harased by you
I would like to mention i am getting calls from your department regarding bill payments as well, whereas my payments are on time deposited before due date
Kindly do the needful.

thanks

tarun arora
mumbai
[protected]

"[protected]@relianceada.com" <[protected]@relianceada.com> wrote:
Dear Customer, In response to your mail regarding network and coverage issues, we would like to inform you that we have planned a new cell site for the area were the coverage issue is experienced by you. It is expected to be functional very soon and this should enhance the coverage in the area mentioned by you. Yours sincerely, Rahul NaiduCustomer CareReliance Communications The information provided is based on prevailing terms and conditions of the company, which, are subject to change without prior notice. This electronic message transmission contains information from Reliance Communications and is confidential or privileged. The information is intended to be for the use of the individual or entity named above. If you are not the intended recipient, beware that any disclosure, copy distribution or use of the contents of this information is prohibited. If you have received the electronic transmission in error please notify us immediately. -----Original Message-----
From: [protected]@yahoo.co.in ([protected]@yahoo.co.in)
Date: Tuesday, December 25, 2007 04:48 PM
To: [protected]@relianceada.com ([protected]@relianceada.com)
Subject: WS/RIL - 269896 Customer Service Report

First Name tarun
Last Name arora
Phone [protected]
Email ID [protected]@yahoo.co.in
Address flat no - 205/206, beena appartment, plot no - 96, sec -14, koparkhairne, navi mumbai
Address2 not applicable
City Mumbai
State Maharashtra
Country India
Pin Code 400709
Subject -
Email Reason 1 Customer Complaint
Email Reason 2 Network
Message i dont mine to say that i did a mistake after choosing reliance from last six months i am followiing with your staff regarding network problem at my home but always getting false information regarding network problem i am facing the following problem call drop due to network problem to receive the call i have to stay at one place at any time i move my clall is drop which i very irritating and increasing my phone bill as the result of call drop i have to again redial your back office staff is following for payments even after depositing the payment the most horrible experience of my life i am submitting this complaint to your if does not resolve within one wk i will take this matter to consumer court. this all is effecting my mental peace, monitory loss and harrasement. kindly do the needful.
Account ID -
Reliance Phone Number [protected]

Go to times of india website and subscribe from there, you confirm to those people, once they tell him he will not be able to charge you any thing extra.

dear sir,
i have been reading the hindu since 1963 onwards and now i shated to times of india ever since you lanunched in chennai. now a days you are missing the share quotaions, particularly on 26th november, and 2nd december. this is very important news item which many of my friends and chennai readers are interested in noting them . if you continuously do not publish the share quotations, i think many of the readers may have to go back to the hindu. it is left to you. any feedback is highly appreciated.
thanking you,
yours sincerely,
nageswara rao and others

new paper not delivered

welcome to new edition chennai city

Agree & moreover kindly publish Exchange, bullion rates on daily basis & also weather report with fax image like Hindu

crm.[protected]@timesgroup.com

I too face irregular delivery of this paper. May be due to the negligence of TOI or no tracking mechanism the delivery boy or the delivery agent make a quick buck in not delivering the copy to subscribers.

TOI should device a feedback mechanism to resolve such issues on daily basis through email and how many copies are not delivered to subscribers.

Vanisree
Chennai

Times of India-Chennai Edition — No issue of Paper supplied even for a single Day

Sir i applied for times 1yr subscription pack & after gettin the booklet order No-NAA 113786 in 'Jan 09', i nad not received the Newspaper to my place even a single Day its been months, i hav been calling to Chennai marketing Dept(Mr.Srinivasan) but i hav not received my Refund / any response frm them, So now i hav decided to File a Suit immediatly, if this complaint does'nt affect them..

I too face problem reg the irregular delivery of this paper. This is purly due to the negligence of TOI.

The delivery boy or the delivery agent also switching off their mobiles.Unable to reach them.Even i have not received the bag which TOI have to as per the offer.

I also got a call from TOI regarding feedback, i also informed them about this.But still no actions seems to have been taken.

TOI definitely needs to look into these complaints.

Arunraja B
Chennai

I have also made so many complaints via phone and email. So far not got a reply or acknoledgement from TOI, Chennai

NAB 040285 ; RRE CODE CR0130 ; Complaint ref is 185254
Tuesday, 26 May, 2009 10:25 AM
From: "saiprasanna V" <[protected]@yahoo.com>View contact detailsTo: crm.[protected]@timesofindia.comCc: "Sai Prasannav" <[protected]@yahoo.com>Hi,

I'm an ardent reader of TOI. I have been TOI customer since it's initial launch an year ago. I live in Nanganallur/Ullagaram area. My order details etc are

NAB 040285
RRE CODE CR0130

From the first day of my subscription this year, I get my paper only round 8 AM. It is hardly of any use to me as I need to leave home to my office around 8 AM. Well, it is was good last time that atleast i was given 12 coupons and had a choice to move to a different dealer in between. This year, my dealer has not even shown my subscription form and all I have is the order form and I have been fighting with him over past few months to return my form so that I can move to a different dealer. Atleast, once in a month I don't get TOI at all. When I call my dealer, he gives some lame excuse. His RRE code is CR0130.

I also buy The Hindu paper and there is a another dealer incharge of it. I usually get the Hindu paper within 6.30 AM. He also supplies TOI. I wish to switch over my dealer.

Regarding this I have complained thrice to TOI call centre and of no use. My latest complaint reference is 185254. I was promissed that the problem would be sorted out by Monday (25th May) but still the complaint is in pending status. Even today morning I called up the call centre for checking the status.

Well, as far as TOI is concerned I have paid my cheque to Benett and Coleman and think TOI is responsible for this poor service.


Could anybody from TOI call up and solve my problem. Else, I might need to take this issue to Consumer court for poor service ( whether you care or not.)

Sai Prasanna. V

TOI Chennai Edition — not getting paper regularly

First of all I should say the Times of India News paper has got variety in it, at our home everybody likes this news paper, we should say that we have now addicted to it. the only compliant is that I am not getting the paper regularly, i have subscribed first for 6 months then now for 12 months. for the first six months i got it regularly but now i am not getting it regularly, they have given one number [protected] but he not picking up the phone since morning

kindly do the needful

G.Chandrasekaran
Chartered Accountant
flat F-2, JS Raghul Royal Appartments,
# 104/46, Vadivelu Street,
Perambur, Chennai - 11
mobile [protected]

I am not receiving papers regularly, for last two days papers not deliverd, when I renewed the subcription the original and customer copy was taken by the agent now I do not have any reference,

My address is

Rozario Joseph
Plot No. 3 A, "C" Block,
Thanikachalam Nagar
Chennai-600 110
Hand Phone: [protected]

I had requested change of address on 23/10/2009 but so far there is no action. They just updated their database and I have not received papers so far. I have been calling them on daily basis and they say you will get tomorrow but no response. I had already lost 2 weeks of paper.

Order Number: NAC006153

I am one of the subscriber of TOI, Chennai. But to my knowledge (All India Inter University Athletics Championship) is being held at JN, Stadium at Chennai. But there is no coverage by the TOI. Is this the way TOI covers the sports.

R. Rajagopal

Three days before I wrote to TOI about Non coverage of (All India Inter University Athletics Championship) is being held at JN Stadium. But to my surprise Immediate action has been taken. Good.

The very next day the coverage has stopped, Why?

Can I get in my Mail.

R. Rajagopal

Dear Sir,

I am one of the subscriber of TOI. To my surprise Yesterday there was INTERNATIONAL MUMBAI MARATHON. Why there was no coverage? If this continues for long, I will not subscribe, and will tell my friends not to subscribe this paper.

Give your comments to my mail.

R. Rajagopal

Dear Sir,

To my surprise the sports coverage of times of India is not upto the mark. From Today (04.02.2010) to Sunday (07.02.2010) All India Masters Athletic Championship is being conducted at JN stadium. Kindly do the coverage.

R. Rajagopal

This is to bring to your kind attention that I am a regular subscriber to TOI for the past 3 years. Prior to this I was a regular reader of "The Hindu" for more than 10 years. I have also recommended more than 15 persons to subscribe TOI.

Worst Service

I received my copy daily on time (Before 6:30 am) during the 1st year and I was happy on the service and quality, which also made me to subscribe for the next year (last year). But from last year this has become worse, I neither receive my copy on time(Min only after 7.30) nor receive the paper regularly. if it rains I am sure now that I will not get the paper for the day, even my kid knows that.

Especially even it drizzles I don't get the paper for the day and sometimes the paper is delivered to me the next day or day after. (2 or 3 papers at a time)

This I have complained to the call centre and also to the agent many times. Still there is no improvement.

This is clearly visible that there is no respect or response if we complain to any.

Subscription renewal

Still when your person called us for this year[protected] subscription renewal, we had a second thought and after lot of hesitance we renewed on the assurance given by your team that all the issues will be sorted out. Keeping some faith on your esteemed TOI we further renewed for this year also, well ahead of the date of expiry.

But till date I have not received my copy. I received my last copy on 19 th Aug 2010. After the rain on 20th i have not received my copy till now. As per my old order i hope I am supposed to get my copy till 30 th of august 2010 where the subs of last year started from 1st September 2009.

Apart from this I have renewed for this year on 17/08/2010, (RRE Code : CR 1973, Depot Code: D3165, Dealer Code :[protected] Still i have not received the subscribtion.

Call center

I would have contacted the call center many times ( around 20 times in the 2 months) but of no use.

Even for this subscribtion I am calling the call certer almost daily and every day i get an assurance from different person/agents that this will be solved today. But nothing has happened till now.

Finally after raising my voice with the agents yesterday a person named Karthik call up and told that this will be sorted out today and he was on the way to our house to meet us. But till now he has not turned up and if we try to call him up he is not picking up the call.

Past 1 month I am suffering to get my copy but no one is able to help me out. Finally TOI has proved that they dont care about subscribers/ customers. The pain is only for the customer and TOI doesnt care about this is very much evident.



AWAITING YOUR IMMEDIATE ACTION



V.Girinarayanan

I strongly agree the above complaints. for me also no proper deliveries. it was delivered irregularly after 9.00 or 10.00 PM initially for 2 months. now its totaly stoped.. when i complaint about this nobody is taking action.

Dear sir,

my subscription for times of india newspaper is getting expired shortly. Kindly send your rep to collect the cheque, your early action will be appriciated
thanks and regards

s. narayanan
tel no.[protected]
no.105A, "NAHAR KAVYA " 5th street, kandasamy Nagar
pallavakkam, chennai 600041

iam subscriber of times for the past two year .the supply isnt regular.at times it isnt delivered for weeks and from dec23 2010.my copy has been totally stopped.my vendor when asked he has blaming d authorities.my ORDER NO NAD080571

mohdrizwan

pl.look into this matter and do the need full because i am not receiving the times of india paper properly the agent is not responding my quire, take proper action for the supply in khanna dasan nagar.
regards.

zhang fu
mohammed rizwan
iam not recieving the paper for the last 15 days agent not replying properly pl. do the need full
regards
Dr.a mohammed rizwan MD(acu)
no.15 meenambal salai
k.k.dasan nagar
chennai 118

zhang fu
mohammed rizwan
sir i am not reciving the paper for the past two weeks properly i have sent the mail 29.07.11 and remainder on 1.08.11 but their is no respones pl. look in to this matter and do the need full
regards
rizwan

S. Kamal Jawahar, 39/19-A, Malayappan Street, Mannady, Chennai - 600 001 - mobile No.[protected] Phone[protected]
RRE Code No.3583 - Vendor Code - 03671 - Depot Code - D 3169 - Dealer Code[protected] Order No. NAF 069660

I am a Pre-paid subscriber of the Times of India since its inception in Chennai. There was not much problem in the delivery of the paper for the first TWO years. During this current year, I am not receiving the paper then and there. But to my surprise, I am not receiving the paper at all for the past 20 days continuously. When enquired, I was told by the vendor that sufficient number of copies are not supplied by the Times of India to cater the pre-paid subscribers. I hope you will understand the problem and expect you to do the needful in the matter.

Hello,

I haven't received the paper for the past two weeks properly. The delivery boys usually throws the papers at my house. That is ok and understandable, if it falls at my place. sometimes the papers were thrown in lane and they were just leaving. If we tell them they are behaving harshly. Delivery is also very irregular. please pay attention on this serious issue and do the need full. It is completely spoils the reputation of the paper. You may tend to loose many customers.

regards
Gopikrishnan
158, BSR castle,
Chrompet, Chennai-44

MY ORDER NO. NAH 054277 dt 23.01.2012
SO MANY CALLS MADE TO YOUR HELP LINE, OTHER NEWS PAPER AGENTS NO BODY REPLIED WITH REPONSIBILITY, ALAOS SENT MAIL- NO REPLY. I AM NOT ABLE DIGEST THIS KIND OF POOR SERVICE
GUIDE ME/CONTACT ME, MY MOBILE No.[protected]

i am r.sebastian from 51/22 soorappan street, triplicane, Chennai 600 005. since last 10 i can not
recieve the times of india news paper to my house.i missed the distributors cell number.
my cell number is[protected]
kindly arrange to deliver the paper to my house.

ramaniklal chowatia,
ph-[protected].
sir,
iam not receiving newspaper from 25th of december and the agent is not responding, so please take needful action.
thanking you.

Non Receipt of Times of India coupons

I have not yet received the Coupons of Times of India. My Cheque no. 873812 dated[protected] for Rs. 470 which has been debited from my Account. Please take necessary steps.

Times Of India — Paper Delivery

I have subscribed for The Times of India
order no. 06514 and paid Rs 175 . My date of implementation was 16.12.2007.
The delivery of the news paper is generally irregular. added to this the paper-boy
puts "Deccan-Chronicle" & sometimes "Eenadu" instead of "TOI" & sometimes nothing when we are
not at home.

I have applied for transfer of the subscription from Motinagar to Miyapur on[protected]as i have shifted).
he said it be done within 2-3 days & i'll start getting papers from Saturday[protected] at the
new location.
Till date, I have not received any issue, it has been almost 7 days now.
I contacted the concerned person Mr.Akbar of times of india on saturday & he promised to deliver issues from
Sunday onwards. Sunday went, Monday went, Tuesday went, but nothing has happened till now.

I do not expect the Times of india people, to be so lethargic & behave like other government organisations,
because going forward, people start losing faith in you.

Hope The Times of India management will tighten their loosened reins, atleast to some extent.

My Times of India order number is 1023311. I have subscribed for 6 months. Delivery is irregular. Will the reputed publishing house like TOI safeguard its image and reputation.

I have recently moved to Gurgaon. The paper delivery person here demands Rs 200 as security deposit before he will deliver the newspaper. I am not sure if this is normal. I have been reading the TOI for donkeys years and have never deposited any security amount in the past. Do I have to pay this amount?

I agree. I have also pre-paid for regular delivery of Times of India by crossed cheque and renewed my subscription periodically. But I do not get regular delivery. ToI does not even respond not to speak of attending to the problem. Instead, its staff find fault with me for not quoting my ToI order number, which they have not given me till today. It is high time Indian press turns introspective and mature. I have similar problems with the Hindustan times also whose staff refuse to understand the issues raised.

Times Of India — NOT RECEIVING PAPER FROM 23 DAYS

THIS IS METRO METALS WE ARE NOT RECIVING TIMES OF INDIA NEWSPAPER FROM LAST 23DAYS
AND THE PERSON TO WHOM I GAVE CHEQ HIS MOBILE IS SWITCHED OFF....SO PLEASE TAKE SOME SERIOUS ACTION AGAINST THAT PERSON. BECAUSE THIS IS THE THIRD TIME HE IS DOING THE SAMETHING...6MONTHS HE GIVES PAPER AND 6MONTHS HE DOESNT....SO PLEASE DO THE NEEDFULL TO ME...EMPLOYEEID[protected]

from last 23 days I am not getting the news paper, the vendor who deliver in my area is the only vendor. and he is so rude that it is impossible to communicate with him. And the worst part is that if he don't want to deliver a copy I will not get a copy. This is what happening since 23 days, making several calls and request to office and personnel, everyone is saying this is not in our hand. Is this is the system on which you are challenging the times impact. Please take some action. My address is :
14/103
Vasundhara(ghaziabad)
[protected]

Times Of India NewsPaper — Newspaper not received for the past 5 days

I Have paid annual subscription for Times of India (order No. 2036722). The agent is Mr Vignesh (Cell No. [protected]). I am not receiving the newspaper regularly, it has been erratic. For the past 5 days I am not receiving the newspaper. My address is
Prof N Nityanandam
34, Kaveri Street, Guruswamy nagar Extn,
Gowriwakkam, Chennai-601302.
Phone :[protected] Cell : [protected]

I Have paid annual subscription for Times of India (order No. 2228306). The agent is Mr Subho Mali (Cell No. [protected])Mobile Switch off And Delivery person name Raju very rude behaviour. I am not receiving the newspaper regularly, it has been erratic. For the past 1 month I am not receiving the newspaper. My address is
Suprotik Sen
1380, Sahid Hemonto Kumar Basu Sarani
PRANTIK APPARTMENT
3rd /Floor, F # 10
KOLKATA - 700074
Cell : [protected]

We have purchased coupons (no.425282) on 16.08.2008 for one year. Since last 10 days our newspaper vendor is on leave, as a result of which we are not receiving any newspaper.
Kindly arrange to deliver us the newspaper daily since we have already paid the amount in advance.
Our address is :
ULTIMATE COMPUTECH PVT. LTD.
Room no.12, 1st flr., Noor Mahal,
Sir Ratan Tata Street,
tardeo, Mumbai - 34

Times Of India — not receiving the news paper for past 10 days

we have subscribed for 1yr times of india...and got an useless flask, its of no use and doest work its a cheating, thn since v misplaced the coupon v have given a letter regarding to it, first thy said it was ok but now no responsibility is taken and v have paid the full amount in the start, but thy never bother to supply paper, , thy have been cheating...plz take a note and clear this problem...
thanking u...

Times of India subsription is the biggest fraud in the city of hyderabad.I'm also the victim of this kind of subscription.I had never received the newspaper till date, out of 90 issues i had received only 10 till date.

This is palanikumar .I have subscribed the times of India news paper on 24/3/2009. order no NAB 088291
Paper issue cycle starts on April 14th. Till now I didn’t receive any papers from the issue date.
I complaint regarding this three times thru helpline. But the only response from helpline is “we will issue the paper from tomorrow onwards’. But no steps further.
It annoys me to above my extend. On belife of this i unsubscribe the HINDU newspaper

plz try to send the news paper of10 march 2008pleaseeeeeeeee

Times Of India — Subscription not recieved

I had subsrcibed for daily Times of India newspaper and Sunday Times (Hyderabad) and had paid the amount for the

same. I faced the irregularities and for first month and after that I never recieved any subscription. It is 2

months now that I am not receiving any subscriptions even after reminding them several times on phone. They always

assured me that I will be receiving the subscriptions from the next day but I never received any. Below are the

details about my subscriptions and complaints:

Subscription Receipt form No. for Times of India: 100267
Subscription Receipt form No. for Sunday Times: 104947
Date of Subscription: 16-May-2009
RRE Name: B. Naveen Kumar
RRE Code: R02020

Amount paid mentioned in receipt: Rs. 175

Complaint No. logged in Times of India: 208165


Regards,
Priyadarshan Mishra,
Hyderabad

Times of India-6month subscription — News paper is not received since past 5 days

I am a subscriber of 6 month subscription of Times of India Neredmet Old police station. Since past 5 days I have not been recieving the newspaper.When asked about the supply of newspaper the area distributor states that he had outsourced the services to some other person. Since the subscription money was paid to the TOI, I had contacted the TOI office almost everyday, but got only one reply stating that you shall recieve the newspaper tomorrow, had this tomorrow never arrived.

I am not receiving the newspaper for the past 10 days I am working in Govt. Job and imported news not receiving without newspaper. Delivery person no step, My address is H.N.-111, Sec.-5, Chiranjeev Vihar, Ghaziabad.NCR

Hi All - I'm too shocked to see many of you have registered your complaint against Times of India (TOI). I'm also joining the group. I had shifted my residence in Jan 2011 and informed the customer care. It's more than 5 months and till today haven't received the paper. Believe me or not, more than 15 calls have been made to the customer care line[protected] and two emails have been sent and still haven’t seen any action on my complaint. The way the calls are handled is pathetic – lack telephone etiquette and are least bother. Looks like being in the call center for the customer care executive is just a time pass these folks. They also misrepresented their identity – when requested to pass my call to their supervisor, the call was passed to another colleague at the same level who pretended like a supervisor. It is also surprising to hear that there are no supervisors to handle any escalation and they are the last resort for any resolution.
Request one of you to guide me in getting the TOI management who could resolve this problem.
Sarguna Durai D : [protected]
Order number : NAD078108

Hi I am RAVIINDRA residing at Hyderabad and paid 6 months annual subscription fee up-font, I am receiving hardly daily newspaper on daily basis, weekly we miss out twice, this is since last 2 months or so, yesterday we catch hold of your delivery person and questioned him and he was so rude in his behavior and was least bothered to respond and was stating you have paid to TIMES not to us... I[censored] have any questions regarding this check with whom u paid money... this is the attitude of your down-line people, who are in turn spoiling your publisher image .

During your promotion time your employees / direct agents will convince and pick order from end customer and least bothered about service which is being rendered ...Is this way to handle your customer and make him dis-satisfied by opting yours ... If this happens to a named publisher which is not acceptable or expected.

Maintaining the quality of news itself doesn't solve the purpose, service which makes a big difference, being appointing this sort of agents and no fall back mechanism to check the feedback from customers whom you took subscription for 6 / 12 months money in advance, You should take customer feedback as questioner format covering all points wright from the news coverage to delivery of paper to END customer, which helps u in turn the improving your circulation...It helps in set wright if any flaws found against the feed backs collected.

This is a suggestion from your customer and expecting you shall take proper measure to set wright the concerns expressed above.

Awaiting for your reply on : [protected]@rediffmail.com


ADDRESS

RAVINDRA
FLAT NO 203, SRI SAISADHAN APTS,
ADJ.JYOTI GARDENS,
OPP.KUSHAIGUDA BUS DEPOT,
MOULAALI,
HYDERABAD - 500 040
MOBILE : [protected]

One of the Worst Marketing & Circulation in India.

Hi All,

I have registered for Times of India Yearly subscription. I have successfully completed one year without receiving the newspaper.Comany should be names as "BAD TIMES of INDIA"

I have received a sms saying that your subscription is due for renewal, when i contacted him he said he will address the issue, and new never turned back from past 3 days.

regards,
Bhavesh (Chennai)
[protected]

I have not received TOI paper for the past two months.Mr.Sayed of Kodambakkam in-charge did promise for a regular delivary from 26 Jan 2012, but not did so.Will the Authorities look in this matter.My Order No is NAE 074384.

I have paid my annual Subsription to Time Of India Mumbai & we have shifted from Bandra and now currently staying in Chembur Times of India Executive Rajesh tells not to call him as News paper can be executed from 1/10/2015 & not 17/09/2015 as committed from their back end team. As there was a technical error & and their systems cannot be changed. So customer shall bear 15 days penalty as times of india needs financial support from their Annual Subscription Paid Members. Very Very poor service

How can I subscribe Times of India ? What are the schemes?

The Times Of India — Prize for Commonwealth competition not received

I had participated on the Common Wealth Contest in The Times of India and won the prize twice on September 11th and 19th September(2008) in the Common wealth trivia category. I received a call from Times of India and confirming my name for it. After enquiring about when will I receive the prize they told me it will take a months time. My name also appeared on the newspaper and I eagerly waited for the prize to come, yet I have not received the prize till date. I request the Times of India to please to please relsolve this matter immediately.

I stayed in many big cities of India since I was working in defense.So far I had never found that anybody is charging any delivery charges for delivering the news papers. After arriving in Pune, I am asked to pay Rs 10/ delivery charge for delivering your news papers every month.

At present, I am staying on the following address-
Flat No. A3/A-501,
Siddhivinayak Ginger Society,
Pimple Saudagar,
Pune - 411027

I would like to know whether this type of charges are in authorized way or it is totally unauthorized?

Thanking you,

Yours sincerely,

Sachchidanand Singh

I stay at address given below :
M.K.Towers,
Flat # 6C,
301 Prince Anwar Shah Road,
Kolkata - 700 045

I would like to know the prevailing schemes for subscribing Times of India Newspaper in my city for 6-months / 1-year period. I would like to switch over from The Telegraph to Times of India with effect from1st April 2009. Awaiting your fast response please.

I want to subscribe to Time Of India please let me know how should i go about it.
I m staying in Mumbai.

I stay in:
Kendriya Vihar,
Sector 82, Noida

I learned from someone that there is a discount scheme running in case we subscribe to both Times of India & Navbharat times. But when I ask my newspaper guy he says that you have to contact agency to avail the scheme. Can somebody help me understand as what is the scheme and whom should I approach for the same. I am paying Rs. 215 per month for both the newspaper.

Regards,
Aseem Saxena

I want to subscribe to Time Of India please let me know how should i go about it.
I m staying in Delhi.

i am staying at andheri west, jp raod, indian oil nagar. i want to what`are the annual subscreption charges

I m staying at Dadar(mumbai) newspaper is not delivering the newspaper at are place and i know that there is a yearly subscription scheme for the newspaper and our newspaper person is not giving to us and he is not delivering to us ontime from last 7 days.

Please look at this matter as soon as possible


Saurin Tana
[protected] / [protected]

Hi I stays at Chandannagar and on sunday i was looking for copy of Pune Mirror and for the same i went to a paper stall located at Sundarabai Marathe School run by Mr Bandu and person selling papers is [ Mr Salvi], he told if you want to buy Pune mirror you will have to but the whole Times of India and Punemirror costing Rs 7. As per my knowledge the TOI and Pune mirror is now two seperate papers.
if You need more details please contact me [protected].

This shoulnot happpen. please take strict action

Regards
Devendra

I would like to know the prevailing schemes for subscribing Times of India Newspaper in Pune city for 6-months / 1-year period. Awaiting your fast response please.

Thanks with Regards,
Satish Pawar
[protected]

i had paid the annual subscription for TOI (NAF 003492) and was getting the paper daily at Ramavaram Chennai. Since i had shifted my house to Ayyappanthangal i want to shift the subscription it to the new location. Before paying the amount i got it confirmed that the paper will be supplied to ayyappanthangal also. Kindly do the necessary or advise what is to be done.
N Devaraj
56/1, F1, Sneka Flats, Parasnath Nagar, SSD Oil mill road, Ayyappanthangal, chennai

[protected]

I am Rohit Dhuria from khirki extnn. Malvia Nagar, New Delhi.I was using times of india newspaper, till last week.Actually we have asked for the delivery guy to tell us some scheme from last 6 months and they haven't told us yet.My no. is [protected].If you have any scheme then you can call me.

I wish to subscribe "TIMES OF INDIA" daily news paper for ONE Year to be delivered at my residence in Vidyaranyapura, Bangalore 560097.Can any one advise?
M.V.Gopalkrishnan
[protected]
Bangalore

hi, I anil I heard about the one year scheme of TOI. but no one hawker has clear the details. one boy has took amount of rs.250/- per year but he fails to delivery. I wish to subscribe daily basis news paper for one year, kindly let me know the subscription details. my no.[protected].


regards,
Anil Kumar B.
[protected]
Hyderabad.500013

Please provide me an form for your scheme for nav bharat times of Rs. 50/- to be launch in lucknow from Ist. August 2013. because i am unable to get it from hawker.

Thanks with regards

SUNIL KUMAR SHARMA
F-225, RAJAJIPURAM
LUCKNOW
Ph. [protected]
E-mail- ersss.[protected]@redifmail.com

I would like to know the prevailing schemes for subscribing Times of India Newspaper in Pune city for 6-months / 1-year period. Awaiting your fast response please.

Thanks with Regards,

Santosh kr.Mishra

[protected].

I want yearly subsciption of Times of India in delhi.My no. is[protected].
manish

please some one tell me how do i subscribe for times of india . my email is : [protected]@yahoo.co.in

I want to subscribe to Time Of India at my new address i also your subscriber at my old address( Royapuram), please let me know how should i go about it.Iam staying in Gangadeeswar Koil Street, Purasaiwakkam, Chennai -600 084
by M.Prabakaran Ph No [protected] Email ID- [protected]@gmail.com Thankyou

i would like to subscribe times of india daily news paper.

Mukul mallick
[protected]

I stay at address given below :
PA 1204, HRC
1/2 Vaibhav Khand
Indirapauram, Ghaziabad
UP- 2101010

I would like to know the prevailing schemes for subscribing Times of India Newspaper in my city for 6-months / 1-year period. Awaiting your fast response please.

I want to subscribe to Time Of India & Navbhart time at my address:
G-30 Pocket A-1 Mayur Vihar Phase-3 New Delhi 110096
Awaiting your fast response please.

Thanks with Regards,
Amar
[protected]

I want to subscribe to Time Of India &amp; Navbhart time at my address:
G-30 Pocket A-1 Mayur Vihar Phase-3 New Delhi 110096
Awaiting your fast response please.

Thanks with Regards,
Amar
[protected]

I learned from someone that there is a discount scheme running in case we subscribe to both Times of India &amp; Navbharat times. But when I ask my newspaper guy he says that you have to contact agency to avail the scheme. Can somebody help me understand as what is the scheme and whom should I approach for the same. I am paying Rs. 215 per month for both the newspaper.


Regards
Amar
I m staying in Mayur Vihar Phase-3

i want yearly subscription of Times of india including mumbai mirrior at mumbai . my mob. no [protected]

I would like to know the prevailing schemes for subscribing Times of India Newspaper in Delhi for 6-months / 1-year period. Awaiting your fast response please.
S k mittal
Delhi

[protected]

I had subscribed for the TOI offer and paid the money. Subsequently I received the confirmation of the subscription no in the month of February. My subscription n o is [protected]. I have not yet received the coupons. Please help me resolve the issue. Either send refund or coupons at the earliest.

Mahendra Singh

Dear sir/Madam.
I want to subscribe your popular paper The times Of India.We are regular reader of your paper since last 40 years.Kindly let me know the procedure to subscribe the paper.
With Regards.
R P Bhatt

Hello,
I stay at NOIDA. I am subscriber of Times of India, my Subscribe ID: 34587208. How much will be annual subscription for 2016-17 for Times of India by cheque plus cash.

Regards
JPJain

I want yearly subscription of Times of India and Economic Times in Kandivali West, Mumbai.
Please arrange a call back or send the relevant no on [protected].

Thanks in advance.
Nirav

I stay at address given below :
Diamond City West,
18 Ho Chi Minh Sarani,
Kolkata 700061
Cell: [protected]

I would like to know the prevailing schemes for subscribing Times of India Newspaper in my city for 6-months / 1-year period. I would like to switch over from The Telegraph to Times of India with effect from 1st April 2017. Awaiting your fast response please.

I want to subscribe Toi along with Mumbai Mirror for 1 year.Kindly let me know how do I go about it.
My contact details are Pawandeep [protected] [protected]@gmail.com

Hi
I want a yearly subscription of toi and Mumbai mirror with the scheme 1292
At Andheri West Mumbai
Can any one guide me

Thanks
Kelwin
[protected]

hi please tell me the monthly payment of newspaper.

Dear Sir/Madam,

I am requesting, please send me more details of news displyed in Pune Mirror dated 20.10.2008 on page no.7, regarding UV Air purifier System
Contact no., address etc. otherwise give the contact details of Pune mirror office

It's very urgent!!!

Best Regards,
Priyanka

I had bought a inverter from Su-Kam with two batteries. the batteries failed and there was a field survey. The batteries were recommended to be replaced and accordingly we handed over the batteries to the dealer. It has been 4 months and we are yet to receive the batteries. We have followed up from Pune to Delhi but no response. It is pathetic service what are we are receiving. please do not go for sukam batteries.

pimple saudagar — Dirty Plots near residencial area

Hi,

In pimplesaudagar, near site number 173/1 there is a plot, many workers are there as near by that plot so many constructions are going on. In that plot all those workers go for loo.and pollute the atmosphere.
I understand those are pooer people and from where can they arrange a toilet. but builders should be concern about the hygiene of the environment. and in that are so many reputed builders are making buildings. they should be responsible for making hygiene toilets for the workers.

I hope you understand my query.

I am having a lot of issues with ICICI bank on my salary account. I want Pune Mirror to report and publish these issues. Can some one please provide me contact numbers of Pune Mirror where i can speak to a representative who can help me solve the problem.

Hi;
I want to share my experience with an auto rickshaw driver. This incident occurred on 2nd October at night 9:15. Rickshaw number: MH12 F7273. I was traveling from Kasturi chowk to bibvewadi by an auto rickshaw. on returning the rickshaw driver told me an amount which i thought was not correct. On asking to show the terrif card the rickshaw driver started arguing a lot in a high volume. In a residential area he raising his voice was already very insulting. on top of that the driver started telling me the calculations for rate. after asking him to show me the terrif card again he arrogantly gave a blunt answer saying that "all educated people understand the calculations and carry their own cards".on telling him that its mandatory for rickshaw drivers to carry the card the driver said "go and complaint" the question which i want an answer for is that did government implement the terrif card facility for the convenience of auto customers or to insult them by these so called "educated rickshaw drivers"..??? Also, what action will be taken against such drivers? and is it true that because no strict actions are taken against these drivers they are not even scared of police and government..!!!


The issue is not monetary, its ethics.

I cant see in punemirror in times of india wbsite. I am requesting, please send me more details of news displyed in Pune Mirror regarding home appliances add about coffee maker machine details .
Contact no., address etc. otherwise give the contact details of Pune mirror office

It's very urgent!!!

Best Regards,
Gauri

hello my name is onkar londhe, i live in kothrud on paud road. it would be glad if pune mirror took initiative in this complaint of mine. the complaint is that, every night many boys( loafers)- so called gang(about 20 boys) are there in front of my house. they do all annoying things in front of our house. they shout, scream, fight. this all takes place every night between 10 pm to 1am. it is very disturbing to all o[censored]s, as we have a little 1 yr old baby in our house and a 80 yr old grandmother. they both are not able to sleep because of this. when we try to talk to them they back answer, do comments and threaten us. they even do damage to our property. we tried to do police complaints, but the police says that, first tell us your name and do a registry, only then we will look into the matter. we are scared to do this because we feel if these boys come to know that we have done the complaint then they can pose a problem to use. we even tried to talk to our society but no response from them either. so i wanted to contact you, so that you could look into the matter and help use out. i would really appreciate your co-operation. thank you.

Times Of India — not issued the complimentary copy

Today (03.08.2010) i bought times of india near Vidyapeeta circle the Shop Name is UDUPI STORES i havent receveid the complimentary copy of bangalore mirror.
I just asked over to the vendor their is an complimentary copy given to the customer
he said the vendor hasnt given to us i want the feed back to me as i am regular reader of this news paper

Hi
my name is kamlesh. i live in boat club road. my times of india newspaper supplier charging 150 rs per month from me when i inquired then i found he is cheating on me. please look through this matter and help me to sort this matter

hello
Myself abhishek, an engg student, m writing u 2 complain u abt da pathetic experience with RTO Pune ...
On 13 June, I went to RTO by 10:00 am, to avoid da problems, for getting a learning licence for my younger brother... To my surprise as soon as i entered in RTO near Sangam Bridge and parked my vehicle ... i did not receive any receipt as such (but for which i was charged while leaving)...secondly der was no gatekeeper as such but i was surrounded by all agents who gethered around me ... i then enquired for the form to fill .. but no official was der to provide me that ...some people told dat it was provided by agents who charged 10-20 Rs for that xerox form of copy ...which was ridiculous and 2 my surprise a guy inside da office sold it 2 me for Rs 10 ... then i arranged all my copies and true copies along with form to avoid inconvinience ...as soon as i reached officer ... they told me dat my 16 yrs bro could not be provided with licencebcoz he was nt accompanied by our parents but i was with my bro n m an adult n hold a permanant licenece ...inspite of providing them all da proofs they did not listen to me ... and sent me out ... (the reason was i had no agent ... bcoz guys with agents wer nt even checked properly ... but everything was Ok with them ...while 1 agent was ready 2 give licence inspite of incomplete proofs provided he was paid fat)i had lost my nuts ... i then went for Public Relation Officer ... who came by 11:00 ... was ready to sign on my form (it proves dat officers prior wer wrong) ... but due to some reason i was again refused ...and he said he would leave by 12:00 noon...and did not listen 2 me ...

it was a terrible experience ... and we were not done with licence ...

it was for learning licence ... for permanant licence it is more pathetic ...believe me noone can go through without agent ...
i hav come acrossed a traffic police . who insisted me 2 hire an agent bcoz process is slow ... which is ridiculous ...

i m writing dis with a long ray of hope ... bcoz dis was da first thought dat came 2 ma mind, , , , , , dat it should b corrected and we cant spare our money and time to dat agents which is a ht of corruption...
pls look over the matter as soon as possible ...
i m hoping 2 see dis matter on mirror front page as soon as possible ...
waiting eagerly

yours sincerely
abhishek

Dear Sir,
My Name is Sachin S Naik and stay in Bopodi (Pune)
I own a 3000 sq feet plot in Bopodi which is a part of 4000 sq feet plot (H), in the remaining 1000 sq feet plot one had constructed illegal construction in the side margin due to which my building plan had got stuck at PMC - Ghule ward road office.

I had requested the Executive Engineer to look into the matter. They refused to take action on illegal construction at the plot since they did not have any complaint. I personally went and gave an official complaint in the month of Feb 2010 regarding the illegal construction. The PMC shooted a notice in the month of March 2010 and assured that within 30 days if they themselves dont remove the illegal constuction we will take action against the same. But till date they have not taken any action inspite of so many meeting with them. They are mum on this issue, if we discuss with them they say that they have political pressure and cant take action. As a lay man i dont understant are they working for the city corporation or for political leader, what are they for (Law and Order) or not. I know that Pune Mirror can take this issue us and give us justice.

Please let me know the channel to get this issue sorted out as this is pending for such a long time

Regards,

Sachin Naik
+[protected]

Dear Sir,
I am Prasad Kamble, this is reference to the advertisement of Samsung Galaxy Note, dated April 21, 2012 ( Pune Mirror) / April 22, 2012 (TOI).
The offer is free sennheiser headphones for Galaxy Note, which is valid from April 12- May 31, 2012.
I have purchased Galaxy Note on 13th April 2012, when i have visited the website on Samsung to redeemed the offer it shows the offer is valid from April 15, 2012, i think this is completely wrong they are misguiding the clients by giving this offer.
I have contacted the person in samsung his name is Summet ( [protected]), he had taken my complaint, but still i am waiting for his reply.
I have also contacted Samsung Customer care ( Mr. Neeraj), according to him it may be wrongly printed by newspaper agency.
please look into matter, as its also about the reputation of TOI / Pune Mirror.
Regards,
Prasad Kamble
[protected]
[protected]@gmail.com

Dear Sir,

Pune mirror dated 1 November 2012 page number 21, there is a advertisement for an opening for cruise and airport job posted by Sea 2 Sky India Human Resources Pvt Ltd - Vashi.

Whereas when I check details about this firm it shows that this firm is listed in the list of Spam companies.

Could you please investigate and confirm regarding the same.

There is a firm by the said name at the said address and the contact number is also valid.

Thanks and Regards.

Times Of India, Hyderabad — TOI- Incorrect info to customer by Vendor

Hi,

I subscribed for Times Of India "Student Offer"(Order # 10181). I was said that I would receive the Standard Edition of Times of India except on Sunday's. But, on the first day when I received the Newspaper, they gave me Times Of India "Student Edition".

I called them repeatedly and requested them that I don't need the newspaper at all. But still they just throw away on my Door daily and go. This is not the problem with only me...there are many other people in my Complex facing problems with these guys.

The Vendor is Vijay Kanth Goud ([protected], [protected]),
Times of India Office[protected] Ext: 4223 (Mr.Sunil)

--
Thanks,
Ashish Goel
A-601, Bhavyas Anandam,
Nizampet Road, Kukatpally,
Hyderabad - 500072
Ph: [protected]

Hi,
this is t inform you that my Distributor is charging extra 10 rs on the name of service charge every month. I never experianceed this service charge any where. I hope you will take this seriously as I am going to take decision on behalf of that, to continue or not.
we are more than 25 people in
Area:
Masjid Banda, old Kondapur, Opp Hyderabad Central University - hyderabad - AP.

I am expecting some discount in fact as I am a regular user of this paper since long(more than 2 year).

Waiting for you early response.

Distributor Details:

P.YADAIAH
All News Paper services
[protected]
Masjid Banda, old Kondapur, Opp Hyderabad Central University - hyderabad - AP.




Reagrds
Hanuman Prasad Sharma

I want the TIMES paper on six monthly basis. Please arrange to be delivered at 3-12-117/5c Pasam
Sataiah colony, behind Ganesh nagar, Ramanthapur, Hyderabad-500013

Hi,

Customer code 200355, where the service was pathetic. The paper was never delivered before 10am... and at times not even delivered. I called the Times office several times and asked them to stop the newspaper delivery due to very bad service, and was told once the subscription amount is exhausted the delivery will be stopped. However, now the delivery boy is demanding money for the past few months of paper delivered. I was under the impression that the paper is delivered for the several complaints raised.. as a service gesture.. However, this is not the case as realised now. The boy never comes when we are at home, at times, had to ask the watchman to know if the boy had come as there is no trace of the paper.
Appreciate if you can look into the issue.

Sai Prasad
Bowenpally..

This the case only with Hyderabad circle because every vendor here can follow their own rules and have no monitoring set on them. Its not the case of news paper agency only, but with all types of vendors including Vegetables and Auto Drivers. Strict rules and monitoring system has to be implemented so that all vendors can be prosecuted when misbehaved with customers.

Times Of India — Not re paper in spite of repetitive complaints

Hi

I have subscribed for The Times of India one year offer in gachibowli . from past one week in regular days , I am not recieved the new paper.inspite of calling the concern incharge of the news paper ,no response from him.

kindly take immediate action on that person

Times Of India — Sunday supplement.

In District Bilaspur of Himachal Pradesh, the Sunday Times are always distributed without the supplement. The vendor is telling that the supplements are not being recived by him and are not sent from Chandigarh. Please take up the issue.

I am a complite toi reader from Kolkata. In 2008 i was continue read toi in under subscription Rs.190.
But 2009 i have not find your subcription. please inform me about your news subscription.


Anand Banerjee
mobile - [protected]
Kolkata

I was a regular reader of Times of India in 2007 I subscribed yearly subscription- renewed subscription on August. Cleared by Chq no-171299 dt[protected] drawn on Bank of India Rs-199/-. Till date I have not received Coupon. I have complained several times from Nov-2008. I have not find your subcription. Please inform me about your newspaper subscription.

Once more

With Regards
Nemai chandra Ghosh

I am a regular reader of TOI for the last two years. Recentli for the purpose of employment, I reside in Haldia. I came to know that the resident of Kolkata get TOI by paying Rs. 200 ( Two hundred only ) for one year subscription. But there is no such facility in Haldia. We have to pay almost Rs. 100 per month.

Pls do the needful so that we are able to purchased TOI at a cheaper rate.

Subhasish Das
[protected]
Haldia

The Times of India, Kolkata Edition — Despite payment made, delivery of newspaper not being done.

THE MESG IS FOR THE PERSON / DEPTT WHO LOOKS AFTER CIRCULATION OF THE TIMES OF INDIA NEWS PAPER AT KOLKATA, W.B., INDIA.

I have paid in advance the required payment for getting The Times of India Kolkata newspaper under the scheme provided by Mr. Reyaz Ahmed (RRE Code:[protected].

Mr. Reyaz put a 5 with a pen before Rs. 9 and took Rs. 60 (instead of Rs. 9) from my wife for 6-months' Sunday Times of India along with a cheque of Rs. 390 (for other TOI editions) for a 6-months' subscription. He told Rs. 51 were taken extra for some magazines, which have also not been provided to me as yet.

Membership coupons have also not been received by us.

Now, Mr. Reyaz is not picking up the phone (Mobile No.[protected].

I do not expect this kind of service from a newspaper like TOI.

Regards,

Rajesh Kumar Deepak

I subscribed yearly subscription on April. Cleared by Chq dt[protected] drawn on HDFC Bank Rs-390/-. Till date I have not received Coupon. Please inform me.

With Regards
Ranjan Acharya

I renewed my subscription in June 2009 and my cheque was encashed on4th July and yet till date I have not received the coupons for the paper although I need to give my venndor urgently the coupon.
The telephone numbers given are either dead or not answered as I have failed to connect the office to register my complaint.
In case it is of any help my Order No. is RTOY 3033895 dated 23 06 2009. The subscription was paid by SBI cheque no 216416 dated 23 06 2009 and encashed on 04 07 2009.

I sincerely hope this will receive the attention it deserves and renew confidence in the mind of a reader who has subscribed to this group since they started publication from Calcutta.

I am Shubhabrata Das, from Patuli, kolkata-700094. I renewed my subscription in 24 June 2009 (cheque no-266923, Axis Bank) and my cheque was encashed on 1st July and yet till date I have not received the coupons for the paper although I need to give my vendor urgently the coupon.Everyday my vendor asks for that coupon.Almost two months have been past.The telephone numbers given are either dead or not answered as I have failed to connect the office to register my complaint.In case it is of any help my Order No. is RTOY 3034719 dated 24 06 2009. The subscription was paid by AXIS Bank cheque no 266923 dated[protected] and encashed on 01. 07 2009. PRE name is Sudipto Som.

I sincerely hope this will receive the attention it deserves and the corresponding authority will solve my problem as soon as possible.
SHUBHABRATA DAS ( [protected])

Hi Sir
this is Anupam Dutta, working in a call center "Tathya Dot Com Pvt Ltd" Kolkata from last 5 months. Sir we want to inform you that since we are a employee out here, so we should got our monthly salary. But we are not getting our salary from last 2 months. they said that they had a loss in their business so they cant pay us the salary on time . sir please suggest what to do, because it really makes our life very painful. Even the Managing director of the company said that we can do what ever we want, but they wont pay us the salary .

So we want your help, please do post my article in the new addition so that people can came to know about that what are the situation out here and what to do to get the salary
With hope
Anupam Dutta
m= [protected]
Office Address
[protected]------
Tathya Dot Com Pvt Ltd
Swastik, Nazrul Islam Ave,
Teghoria
Kolkata
pin= 700059

Let me know the subscription charges for TOI & ET ( jointly ) for one year .

DEAR Sir,
I subscribed yearly subsciption on 1st Oct 2009. Cleared by chq dt 11/10/2009 drawn on S.B.I Bank Rs 390/ .Till date I have not received coupon. Please inform me.
With Regards
Sandip Majumder
[protected]

I am a subscriber of TOI since it's inception in Kolkata. About 45 days back some body representing TOI came to .my residence at Saltlake Kolkata with a special offer of subscraption to TOI. As we were in a hurry, he was requested to come over at a later date and let us know the details of the special offer for yearly subscription. Till date he has not turned up inspite of repeated reminders through our news paper vender Mr. Dipak Dey. Kindly arrange to send some one at the earliest with details of offer. Otherwise your marketing efforts will be a failure for luring customer like me to persist with TOI.

Times Of India — payment returned

dear sir


orter no [protected] dt 09.10.09 payment icici card ref[protected] amount 4699/ but not delivery kindly payment retrun

Dear sir,
I am launching a complain that i have taken subscription on 18th April 2010 through RRE -Abhik Bhttacharya whose code[protected] . I paid the subscription through bank cheque No-968695 of State Bank of India. But till now i did not get any paper and coupon.
Aftar Hossain
25A, Shamsul Huda Road,
Kolkata-700017.
My order No. RTOY/ 3234107
Mobile : [protected]

I am a reader and subscriber of TOI of Kolkata edition. I'm residing at a suburbun city ie 22 Km away from kolkata, namely Sheoraphuli. My news paper vendor's name is UDAY DAS/SOMNATH CHANDRA of Baidyabati area.

Now the complain is that, I submited a A/c payee cheque of SBI/Sheoraphuli, bearing No.145136 Dt.[protected] ammouting to Rs.390/- for yearly subscription fee of TOI. in the name of BENNETT COLEMAN & CO.LTD. to the hand of a representative of TOI through my said vendor. But till date I have not recieved the Coupons nor any information on that regard. PLEASE DO THE NEEDFUL and inform me.

Thanks a lot.

S. Chatterjee

Ph.[protected].

Dear Sir,
I am a regular subscriber of Times of India, Kolkata and subscribe to it through your annual schemes.
This time I was called by your booking agency on 12.11.2010, informing me that my subscription is due for renewal and if I subscribe immediately, it will be continuation of the earlier subscription without any break. I agreed and requested the caller to send the representative next day i.e., 13.11.10 around 9: 00 AM, to complete the formality and receive the cheque payment,
which they agreed and confirmed. Unfortunately, inspite of waiting through out the day nobody did turn up on 13th.
I received next call from another caller on 26.11.10, 18:40 hrs. asking for the same renewal and promising to come to my residence on 28.11.10 in the morning around 9 : 30 Am. This time though the person visited my residence on 28.11.10, it was 13:30 hrs., instead of 9:30 AM.
A crossed a/c. payee cheque for Rs. 390.00 ( drawn on SBI Baroda Park, B.G cheque no. 383786 dt 28.11.10) in favour of BENNETT&COLEMAN & CO LTD. and cash of Rs. 9.00 was given to him towards 1(One) years subscription. Name of the concerned representative: Sri BUBAI SINGH, RRE Code : 21537367 and Vendors Name & Code:TARUN DAS, Depot Code:KO326, Jadavpur.

I have not heard any thing either from him, the vendor or Times of India in this regard and totally in dark about the renewal.

Can we expect this sort of service and response from TOI or Bennett, Coleman & Co. Ltd.? Surely not and r you to kindly look into the matter.
Thanking you,

SATYABRATA DUTT

I have subscribed yearly subscription from May-11. Cleared by Chq dt-18-May-2011 drawn on SBI Bank Rs-390/-. I am not able to call that person who took the check from me.Till date I have not received Coupon. Please inform me.

With Regards
Debasis Samanta
[protected]

Can anybody tell me any contact no for yearly subscription of TOI?

With Regards
Nishit Kilikdar
[protected]

Respected sir,
I jay Shankar Prasad. I have been your newspaper(TIMES OF INDIA) customer since from 2008 . As my renew time has come closer and the subscription time had ended on 29/02/2012.
But No representative of yours has visited till now to me and not even made call to me. I am eagerly waiting for it. Kindly look into this matter so that I may carry on with your newspaper service or I have to look other newspaper company for the yearly package. Rply as soon as possible.



jay shankar prasad
Ph no. is [protected]

sir i am a reader Swapna Mukherjee, of Times of India. I have given Rs-399 cheque no. 77699 of state bank of India for subscription of Times Of India for one year on 4-Feb-2012 and amount has been deducted from my account and the verification has also been done since 25 days. but then also i have not received the coupons. I am trying to contact The times of India since 6 days but i am very unhappy as all the time the customer care number is busy or its unavailable.
If it is not possible in your account to give the coupon the i am sorry to say you that your customer service is very very bad and i would like you to return my money as i no longer want to be your costumer.



Swapna Mukharjee
mobile no. [protected]
phone no.[protected]

yes me to also...payment returned and told subscription time ended

Respected sir,
I Kailash Kumar Verma & Santosh Verma I have been your newspaper(TIMES OF INDIA) customer since from 2007 . As my renew time has come closer and the subscription time had ended on 29.04.2012.
But No representative of yours has visited till now to me and not even made call to me. I am eagerly waiting for it. Kindly look into this matter so that I may carry on with your newspaper service . Reply as soon as possible.

Kailash Kumar Verma - [protected]

Dear Sir,
I, Ved Prakash a regular reader of TOI since 1999, and since last 4-5 years availing the facilities provided by you to pay in advance. I had been in Lake Gardens since 1999 to 2010 after that shifted to Ramchandrapur (Garia) and now since November 2011 at DIAMOND CITY SOUTH, TOWER - 4, FLAT - 8A, 58, MAHATMA GANDHI ROAD, KOLKATA - 700041. I had given Rs-390 vide cheque no. 527637 dated 30.01.2012 & Rs. 9 cash on the same date, the same was connected by your
RRE Name: Md. Nisar Ahmed RRE code No. 21573612,
Vendor Name: Mr. Shibanand Singh Vendor code 20682245
Depot Name Hazra Depot Code K0292
Dealer Name S Kumar Modak Dealer Code 20514134
vide receipt No. RTOY/3629773 dated 30.01.2012
Subsequently the same RRE Md. Nisar Ahmed approached us saying the said cheque was returned and the amount may please be paid in cash, trusting on him, I again Paid Rs. 390 & Rs. 20 in cash vide receipt No. RTOY/3671854 dated 27/04/2012, but till date coupons / vouchers are not provided to us, though Mr. Ahmed assured me that the same shall be delivered through the vendor within a weeks time. Since then I have been trying to contact Md. Nisar Ahmed on his Mobile No. [protected], but getting no replies from him, either he disconnects the line or getting switch off message.
Still I am paying every month to the vendor in cash.
Through this mail I am lodging my complaint with the concern authorities at TOI, Kolkata to look into the issue promptly and make the coupons/ vouchers available at my home immediately, so that I could continue with TOI.
Please note if within 7 days the coupons/vouchers are not delivered at my place, I will certainly discontinue TOI and will ask all my neighbors, friends not to opt for TOI.
Regards
Ved Prakash
[protected]

Dear sir
I Sudha agarwal a regular reader of Times of India. I have given Rs-399 cheque of state for subscription of Times Of India for one year and amount has been deducted from my account but then also i have not received the coupons. I am trying to contact The times of India since every month, but i am very unhappy as all the time the customer care number is busy or its unavailable. one time contact they say send coupon alll ready but collect another person but they use or not you cq and send duplicate and old one you cancell your system.
If it is not possible in your account to give the coupon the i am sorry to say you that your customer service is very very bad and i would like you to return my money as i no longer want to be your costumer.
Best Regard
Sudha Agarwal
[protected]

I, Mitali Brahmachari, residing at C-40, Gosthotala(New Scheme) Garia, Kolkata-84, paid Rs.470/- by cheque No.411949 dt. 8.4.14 and cash Rs.20/-
towards annual subscription of Times Of India newspaper. More than 2 months have passed but till date I have neither received the coupons booklet which is said to have been sent by TOI, nor the cheque and cash have been returned to me.

Concerned staff is hereby requested to look into the matter, and arrange to send me coupons at the earliest and oblige.

Thanks,

Mitali Brahmachari ( Ph. No. [protected] )

Further to my above letter, I am informed by my Bank ( Canara Bank, Garia Branch ) that above cheque, payable to M/S Bennett Coleman & Co. Ltd., was encashed on 17.04.14 itself . As such I fail to understand the reason for this inordinate delay in sending the Coupons to me.

In view of the above, I request Times Of India Newspaper to arrange to deliver the Coupons for 12 months to me immediately without further loss of time.

Thanks,

Mitali Brahmachari ( [protected] )
dt.18.04.14

The TImes of India — non delivery of promised subscription gift offer

I have placed an order for subscription to the times of india on 17/06/07 vide my subscription order No RTO 1402009 and as per times bonanza offer there was a commited gift" a dinner set" but it is seen that after a lapse of four months of delivary date of gift it is not yet delivered.I dont know whether it will actually delivered or not.

Order ref[protected] Gift Vouchers for Rs.500/- not received.



This is further to mail running below sent on 11th Nov 09. You have by way of mails & over phone confirming the GC for Rs.500/- will be sent to me. But till date I did not get the same. More than a month I am following up with Times of India which is suppose to be a reputed News paper. If your response to me by making me as a Book Club Member by way of false promises, I could not believe it. If you do not wish to send GC for Rs.500/- then communicate to me that you will not send. I will assume that I lost my money.

To convas me to become a member in Times Book Club by paying Rs.525/- on the assurance of sending a gift coupen for Rs.500/- On following with you provide me a GC No.[protected] on 10th Dec 09 for the order I made on 29th Sept 09 which turned to be a expiried one.

Please reply to mail. I can bear the loss of Rs.525/- but if Times of India cheat me it pains a lot.

Janardhanan

I have subscribed for 6 months. My cheques are already cleared and my subscription no. 1406334. My subscription starts from 01/01/2009. Till date I have not received my subscription coupons. Also there are some prob in vendors about change of business. Please arrange to send me my subscription copons by courier on my address on urgent basis.

I have paid an amout of Rs:350/ towards annual sub (+ free bag) to our local news paper dealer Mr. KANDAN, of AVADI on 27 JAN 2009 after assuring the free gift package.

The dealer is also charging an additional charge of Rs: 10/ per month towards delivery.

Till date i have not received the gift bag.

Dealer says that the free gift was over by DEC 2008 itself.

kindly clarify about the Gift bag due date and additional charge of Rs: 10/ per month towards delivery.


regards

RAGHAVAN K

looks like this is a new method to con gullible customers...i too paid two cheques of 145 and 30 rs. plus rs 10 in cash for subscription in jan 2010 but ..no signs of newspaper...i've asked the agent to return my cheques... he has told me that he'll return it by 13.02.2010... i am not really optimistic about it but let's see... i am now more concerned about my cheques as these guys could forge them to withdraw huge amounts... being on safe side i am trying to relocate my funds from the account.

ZAP Electronics Mumbai/ EUROTEL Cordless — cell does not hold charge.

against my order through TOI SHOPPING i have recd a EUROTEL Cordless/corded tel at SV colony RKPURAM , SEC'BAD in Jan 2008.the cell s do not hold charge . i want them to be replaced being within warranty period in situ at your cost.

The problem with most of the buyers such as you is the faith you have in a respected entity such as Times of India. What you dont realize is that they import all their TOI shopping materials from China. This affects our Indian industries who make far superior products than what they offer. And after sales support from TOI is pathetic. I have two products that didnt last beyond first use and were never replaced by Times of India. They are a disgrace to our country. You would be better off buying a phone from Beetal which is guaranteed to work.

The Times Of India Goa Edition — Non-delivery of subscribed copy

Order No. GAB0023618 dated[protected].
The paper was launched two days ago, still delivery of the copy subscribed by me has not commenced contrary to my expectation. Do TOI believe that giving away a gift on subscribing the paper absolves them of their responsibility? Has TOI taken the people of Goa for a ride for Rs.299/- Or will it deliver all copies in a bunch at their convenience?

Dear Sir, Madam

Subject : Worst Service

I have recently renewed The times of India News Paper for 1 year subscription. So far I didn't receive my order coupon no. and newspaper for last 15 days. I have made complaint to Mr. Adams ([protected]), Mr. Murali ([protected]), Vendor Mr. Kannan ([protected]) Lane Line[protected] but no action is taken yet.

Such worst service in your organization so please cancel my subscription and return my payment. I don't want news paper further.

Yours faithfully,

R. Ravi Chandran ([protected])
S. Selvi ([protected]) Old Subscription its in my wife name.

Yes, i totally agree.
There is a high-level cheating going on in this circles.

I too have the same problem. I too had subscribed in may n was supposed to get the paper from june. It's been july n i haven't yet received a single copy.

I have one more question. Is this site really working??
Are these companies really looking at what we are complaining?
Who is taking care of this complains and who is ensuring that our complains are being taken care of.

Times Of India Subscription — Non delivery of daily by vendor

We have shifted our residence to Adambakkam and had paid yearly subscription to the agent of Times of India. But to our surprise we had not been receiving the daily for the last 2 months. I have already made a complaint to Times of India but there is no response from their end.

Times of India though the newspaper is good but the distribution network is not good. Promotional activities of annual subscription is not accessible to common man. Vendors cheat by taking extra money or doesn't provide the service saying TOI is not providing.

Easy access to this scheme should be made to common man.

TOI Newspaper — Changing Mumbai mirror to Economic times as per the TOI offer

Hello,

Its since 3 months I have been following up with my Dsitributor Vendor - Mr. Imran (Mobile no. [protected]) regarding changing my Mirror Mirror to Economic times offer as per the TOI offer.
When I contact my local newspaper vendor he informs me that the distributor vendor needs to submit a form with my details to TOI office and automatically he will recieve an extra copy of Economic times to deliver it to me.

When I contact the distributor vendor Mr. Imran, he informs me that he has already submitted my application form to your office a long back and awaiting feedback from your office.

So I just wanted to know the status of my application form which should be lying somewhere in your office. It is better not to keep such promotions if you cannot deliver it to the customer.

Request your feedback on this.

With regards,
Delighten Koola
Kukreja Complex, Bhandup West
Mumbai - 400078

I need to subscribe forTWO-YEARS edition of TIMES OF INDIA .SO KINDLY send the detail of payments. awaiting for reply.

THANKS
KUMAR KALYANAM IYER.

REQUEST to get the needful done at the earliest possible:-
I am a south mumbai resident reading your newspaper since childhood. I have a query which goes as under:-
It is printed on your front page that I could get either the Mumbai mirror or Economic times or Maharashtra times along with The Times of India newspaper. My preference would be the Economic times but unfortunately my vendor denies this and I get the Mumbai mirror. Pls let me know what formality is to be completed such that I could avail your offer and get the Economic Times along with the Times of India.
Thanks and awaiting your reply at the earliest,
Mona Damani.

It is printed on your front page that I could get either the Mumbai mirror or Economic times or Maharashtra times along with The Times of India newspaper. My preference would be the Economic times but unfortunately my vendor denies this and I get the Mumbai mirror. Pls let me know what formality is to be completed such that I could avail your offer and get the Economic Times along with the Times of India.

Please tell me meaning of such offfer by times of india, mumbai

3rd Reminder with a REQUEST to get the needful done at the earliest possible:-
I am a south mumbai resident reading your newspaper since childhood. I have a query which goes as under:-
It is printed on your front page that I could get either the Mumbai mirror or Economic times or Maharashtra times along with The Times of India newspaper. My preference would be the Economic times but unfortunately my vendor denies this and I get the Mumbai mirror. Pls let me know what formality is to be completed such that I could avail your offer and get the Economic Times along with the Times of India.
Pls confirm the recipt of this Email.
Thanks and awaiting your reply at the earliest,
Mona Damani.

Arti Kukreja — Photo not clear

My Voter ID Card number is UJE1151356. My snap on the voter card is so unclear that none of the banks and other institutions have accepted it as my Identity proof. Can you please tell me as to what i have to do to get it changed

In last 4 months, I am recieving huge electrcity bills. I have informed to local MSEB office at pashan, pune but they are so careless that they are not listening to my complaint also. I have tired of following with MSEB peoples.

I have applied for change of name on electricity bill 3 months back and paid extra amount of rs.300 for preapring the report also but yet my name is not change on electricity bill.

can some one help m eto resolve this issue with MSEB.

Sir,
I had applied for one year subscription of times of india paper after paying Rs.950.00 vide cheque no.364527 dated 22/01/09 to our nearest dealer m/s Swapnil news agency, kaju pada, borivali east
and I am not been supplied with the newspaper regularly, and when asked to the dealer he says
go and contact Times of India. Also he has not submitted me with the receipt for the payment made
to The Times of India.
Please do the needful and inform me accordingly
thanks & warm regards

Dear Sir/Madam
I am Avinash M Sonawane Please Give me Tims of India Mubai office Address and Tel no.
I have Some Report or news aboth Cat Education and i would like to print it, so plaese sent me
ASAP
your Fauthfully
Avinash M Sonawane.

Dear Sir,
I read an article In TOI 21st June edition on page no. 4 "Theses teachers will hit the jackpot".
In these regard only I want to consult the concerned BMC officials. So can you please provide me the contact information? Please do consider this request.

Thank you.

Times Of India — misleading readers,providing wrong information

Hi i m Dinesh Nagpal working jet airways.i want to lodge a complaint against times of india for misleading readers.actualy today i made a plane to watch movie with my frinds.and we wanted to watch KAMBAKKHT ISHQ {movie name} than i started to see a list of cineplexes in times of india{Delhi Times 6 july 2009}which were showing this movie.than i selected vishal cineplex rajouri garden out of them.Bt when i reached there with my friends in a schorching heat, than i saw that they are showing movie NEY YORK instead of KAMBAKKHT ISHQ.i got shockd and when i argued with the employee of vishal cineplex than he told me that never showed KAMBAKKHT ISHQ and he told me that TIMES OF INDIA is one who is misleading customers.they made my day worst and wastage of money..i want some action from you aginst times of inda and compensation from times of india..

THANX & REGARDS
DINESH NAGPAL
[protected]

Times of India news paper declares that the readers can buy TOI & Economic Times for Rs.4.50 . However, the vendors refuse to give Economic Times with TOI. They say that Mirror is compulsory with TIO & you have to buy Economic Times separately.

If TIO in not supplying Economic Times with TIO for Rs.4.50, why should they make false declaration on the top of their news papers. Is such a misleading statement is expected from a leading News paper like TOI ?
Would TOI clarify the matter in their News Papers for the benefit of their readers?

Biren Malde.
Mulund, Mumbai.

The TImes of India — Misleading pricing information

The times of India newspaper is sold in mumbai at Rs4.5 with the line below the title of newspaper telling that it is either along with mumbai mirror or economic times or maharashtra times. Vendor just sell times of india along with mumbai mirror. When I ask them not to give me mumbai mirror but to give me economic times they say it only comes with subscription pack, but that is not specified on the newspaper. So I think either times of India is cheating or the vendor is cheating. I would like to know what is the main problem. And if it is a subscription offer then why huge media like times of india not specifying it in the paper itself. There is no star or double star sign near the pricing as well which says some condition applies.

I completely agree with the above complaints. Though TOI clearly states that We can opt for either Economic Times or Mumbai Mirror or Maharashtra Times oalong with TOI, vendor forces the subscribers to take Mumbai Mirror.

We would request TOI to please clarify how a subscriber can avail of this offer.

Thanks in anticipation

Im runing back of my local vendor since 4months for geting economics times intead of mumbai mirror.
My adres is C-304, harshgiri apt, shiv vallabh cross road, rawalpada, dahisar (east). Mumbai 400068. Mob- [protected].
Plz revert soon.
Thank you

Same is the fate with me with TOI & MT subscription for 6 months . The vendor has stopped giving Maharashtra Times instead started giving Mumbai Mirror . I have tried all the people from Vendor to the Sales manager . no body is interested to solve the problem .
can anybody guide me how to solve the problem .

Milind Satalkar,
B-11 TRIDAL CHS,
MITHAGAR ROAD,
MULUND ( E)
MUMBAI - 400081

Dear sir my quilification
M com final (finance)
& experiance 2years under ''Chartered Accountant''
I knows two language English & Hindi

Dear editer ji,
dadagiri of MMRD ? and Municipality
un justice to recident of vileparle east ( Ghadiali chawl) recidents. they R
living last 50 years with all texes they R paying
treating like unothrorised jopdas. they R having more place Sq. Ft.
but in SRA schem they offered less then what they R having
pl. do some thing for this resident. they R- M classs family.
thanking U


Sunil Nayak .(represetative ) Mo[protected]
Vikas Upendra ( " " Mo[protected]
(Ghadiali chawal recidents)

The times of india newspaper — Subscribe for Economics times but still receiving Mumbai mirror

Had Subscribe for Times of India Newspaper along with Economics times but i receive Mumbai Mirror .
i had asked the sales person who had come for subscription renewal to look into the matter but still there is no response. Don't have any complain no also to contact for the same.

Hello,

Am looking for an online version of an article that appeared in 3rd September 2011 Thane Plus. It is called A Musical Tribute to Shammi Kapoor by Asha Mandpe. Can you please guide as to how I can get the full article with pictures?

Regards,
Smitha

dear editor,

we are subcribers for one year toi and economic times. at the time of subscription i was told that there wud b no delivery charges to be given by me to the delivery man. but the delivey man is insisting on paying the delivery charges.

kindly confirm whether these charges are payable.

I have subscribed for TOI & ET & had paid cheques for 499 & 399 resp. Though the cheques have cleared, I have only started receiving TOI. Receipt given by their sales exec (nitin [protected]) was only for TOI & he said that once the TOI is recd so will the ET. But now the mobile no. given is permanently closed. The landline nos. given on the receipt just rings & I guess its a new way to swindle money. Just lucky to get a cust care exec named Nikita & said she would get back but all in vain. Now the phone just rings & i[censored] get someone they just transfer the line & no one picks up.
Looking at all the above complaints I guess, such a company now only recruits ppl for grabbing customers money & not providing any service. Its unfortunate that such a big company which claims the highest readership in their ads too is soooo poor in its service approach.