Times Of Money In App Purchase Of Sniper 3D Assassin — payment made but not able to complete order

I just completed an in-app purchase of 9600 diamonds worth 6515.51 rupees for the game sinpper 3d assasin. The amount was debited from my bank account but the purchase is not reflecting up in my game. Kindly resolve the issue by transferring either the 9600 diamonds in snipper 3d assasin or by refunding my money.
It shows in my yes bank account that the money went in times of money limited.

Its a huge sum of money and i'm worried for the same.

Customer care centres are unreachable.

Beneficiary - times of money ltd