Timesdeal.com Complaints & Reviews

please unsubscribe my number from sms alerts [protected]. others wise i go to court

I brought a deal from TimesDeal.com, i booked an appointment and was assured that will get the service on that day. The merchant is not picking the calls from past 1 month. When i contacted Timesdeal for a refund, they shock off saying they cant give a refund but can extend the validity of the coupon. This was not what i needed but still agreed to their terms. Till date the merchant is not picking any calls and the Timesdeals customer care also refuses to give an answer to that. They have received their share of money from me and so are not bothered to get back and see if the customer is satisfied or not. This is a very unacceptable behavior from their end. I recommend everyone to stay away from Timesdeals.com

I have been cheated by timesdeal.com

Its almost 3weeks since money in my bank is deducted, but i havent recieved any refund or coupoun.

Following is my discussion with timesdeal.com

Subject: Payment questions
Query: Amount from my bank is deducted, but page after that is still loading...it almost two hours now, I even dint get transaction id. I did transaction at around 12:24 by citibank debit card. Please refund me my money

Timesdeal Support Team said: Jan 3rd 2012 at 7:45PM
.
You Said: Jan 3rd 2012 at 7:47PM
Sorry i cant see your reply.....
Timesdeal Support Team said: Jan 3rd 2012 at 7:49PM
Dear Customer,

Thank you for writing to us.

With reference to your query dated -3.1.12, we would request you to please send the bank statement snapshot where the payment showing deducted on the name o[censored]s on our email id [protected]@timesdeal.com.

We thank you for your time and patience. We value you as our customer and your satisfaction is of most important to us.

For any other query, please feel free to contact us at our customer care number[protected].
With Regards,

Nilesh Kumar Pandey
Customer Support Team
You Said: Jan 3rd 2012 at 8:01PM
I have sent bank statement snapshot. Please check it and refund my amount
Timesdeal Support Team said: Jan 4th 2012 at 1:18PM
Dear Customer,

Thank you for writing to us.

With reference to your query dated 03.01.2012 for order number TD146875 , we would like to inform you that we have updated your request / complaint to the concerned department, they will get back to you within 24-48 hours with resolution. So, kindly wait for the same.

We regret the inconvenience caused to you in this regard and sincerely apologize for the same.

We thank you for your time and patience. We value you as our customer and your satisfaction is of most important to us.

For any other query, please feel free to contact us at our customer care number[protected].

With Regards

Ateek Sinha
Customer Support Team
You Said: Jan 10th 2012 at 4:42PM
Very Sad with such a customer care. I am waiting for your reply since many days now. I havent got any reply.

Regards,
Alex
Timesdeal Support Team said: Jan 10th 2012 at 4:53PM
Dear Customer,

Thank you for writing to us.

With reference to your query dated 10.1.12, we would like to inform you that we will send you the coupon on your email id very shortly as we have received your payment.

We thank you for your time and patience. We value you as our customer and your satisfaction is of most important to us.

For any other query, please feel free to contact us at our customer care number[protected].

With Regards,

Nilesh Kumar Pandey
Customer Support Team
You Said: Jan 15th 2012 at 7:18PM
I have not yet recieved the ticket .... its too late now.... please refund my money else i will complaint in consumer forum

Comment / Reply Message *

Dear Sir,

On Ist Dec 2011 ,I had make payment Rs50 .00 to Times deal BY Icici Bank Ltd. after 10 min I had received one mail from Times deal that trasation Failed . Kindly see Below .

Dear Navneet sharma

We regret to inform you that the transaction you are trying to make at Times Deal has failed. We request you to place a new order or for any assistance please call us at our customer service number[protected].
We thank you for your time and patience. We value you as our esteemed customer and your satisfaction is important to us. We are operational from 8:00 AM to 8:00 PM (7 days a week).
Warm Regards,
TimesDeal Team

As per above I had make one more Payment to Times Deals and lodge one complain to ICICI Bank regarding Payment failer .
on 8 th Dec 2011 Bank is confirm that Payment alreday reliase to Times Deal .
I had again contact Times deal regarding this and Mr . Deepak is accept that times deal receive both the payment & ready to issue new coupon(13/12/2011) .for details kindly see below ..
Dear Customer,

Please find your attached coupon and avail the services with the same.

Regards,

Nilesh Kumar Pandey
Timesdeal.com

When I am using this coupon It gives error that this coupon is already
I am again contact times deals & inform the same .
Now Mr. Nilesh says that it is not possiable to refund payment .

Kindly help me regarding this issue .

Navneet sharma
([protected])
[protected]@hotmail.com
[protected]@gmail.com

I haven't received the coupon even after my money is deducted on Dec 1, 2011.

I had found out the transaction details from the bank.

Order No: TD121314

Trace No: [protected]

ATRN [protected]

Merchant Order No: TD121314

Then I get back to timedeal.com

As per them 'for the order no:- TD121314, we would like to inform you that we have received your payment and your coupon has already been expired. So, we are unable to help in this regards.'.

My question is why my coupon is not delievered to my email id / mobile no.

PFB the link for communication...

http://timesdeal.com/feedback.php?ticket_id=MDMzMzEzMzM=

Now a days, they are replying nothing & joking with me by simply putting blank comment.

Could you please look into this & kindly take action against those unethical business moves to harass common people like us.

I had buyed a deal from timesdeal.Com and paid amount of 50 rs thru my credit card, and according to plan I should received 100 rs talk value promocode of paytm. But after sending multiple emails to timesdeal and paytm, I had not recieved any feedback.

When I contacted the timesdeal.Com customer care, they said the deal had expired and we can't give your money back neither we can give you that deal.

I want to say people avoid timesdeal.Com and paytm.

Hello Team,

This complaint is against ''Times Deal''. TimeDeal cheated with me by providing a offer.
Offer Name :: Pay Rs. 50 at 'Times Deal' and get Paytm cash voucher worth Rs. 100

On 1st December, 'TimeDeals' came up with a offer that buy a coupon code from them worth Rs. 50 and use this coupon code at
Paytm web site to get recharge you mobile of Rs. 100
Times Deal provided me 'Paytm Promo Code: TMDL66860HKD'. The code provided by Timedeal worked but unfortunately recharge
was unsuccessful at Paytm website due to technical error at Airtel and i do not get any talk time in my mobile (@ Dec 2, 2011 at 5:17 PM )
Hence I tried to recharge again but now the problem is, I am not able to use the code again given by 'TimesDeal' as now this message
is displayed 'Sorry promo code already consumed.'

I called 'TimeDeals' for 5 days and request to generate a new code or reactivate the old code but they did nothing except for saying please wait for 24 hours but their 24 hours never ended. I also sent them many mails (as they asked me to do so) but they never replied back.

Below are the few details ::

Order ID generated at 'Times Deal' when buying Rs.50 Coupon code : TD89720
Paytm Promo Code provided by the Times Deal : TMDL66860HKD
Order Number generated at Paytm site during the unsuccessful recharge of Rs.100 : 10409985
Mobile number used for recharging : [protected]


Please help me and do the needful so that i can get my Rs. 50 refunded or a new Paytm code. It’s not about the Rs. 50 but it’s about online merchants who follow unethical practise and do not revert back to Emails or provide resolution.
Nikhil Bansal
[protected]

Hi All,

Just sharing my horrible experience o[censored]sing my Visa card ; at timesdeal;

the card was deducted wrongly and such a blunder.

It has been 3 months since I am fighting on with timedeal. THEY DID NOT REFUNDED MY MONEY...

AND APOLOGISED AND HANDED OVER VOUCHERS/DEALS FOR SAME AMOUNT....AS THEY TOLD ME REFUND IS NOT POSSIBLE....



they are such a cheaters, that they gave me vouchers for refund.

and many of those voucher codes to not work they give me message like invalid promocode;

BEWARE OF TIMES DEALS.COM



I AM STILL FIGHTING WITH THEM...BUT NO USE..

i took a deal "Pay Rs. 50 and Get Paytm Cash Voucher worth Rs. 100 valid for all Mobile recharge @ Paytm"of Rs. 50 i made the payment,amount has been deducted from my account,but i didn't received any coupons.payment got struck at transaction processing page"https://timesdeal.com/newthankyoupage.php?payment_id=NjMyMzIzNTM5Mw==&...⇄
i tried to call you but your phone was busy and i also sent a number of mails but no reply was made.
please reply and solve my problem.

There exists a website providing offers and deals over online.
The website asks you to buy the deal and you get many things for free for less amount.
If you follow the steps, you will be asked to pay a leaner amount and will have no response after that.
No customer care support, no page/mail for them to respond or any media of communication with them.

Hence I would initially suggest not to pay anything for this people. The accumulations are bulk and finally it is becoming a scam.
Can someone from Police department or Web Crime department take care of this issue.

Company website: http://www.timesdeal.com
Facebook profile: https://www.facebook.com/timesdeal?sk=info
Twitter link: https://twitter.com/#!/TimesDealindia

The recent scam or offer is "Pay Rs. 50 and Get Paytm Cash Voucher worth Rs. 100 valid for all Mobile recharge @ Paytm"

Hi,

I ordered a ray-ban sunglass from timesdeal.com on 9th Nov. Paid INR 149 to timesdeal and remaining INR1349 to Branszshop.com. In between i came to know that my order has been cancelled and my money will be returned back to my account. Its been two weeks that i have not recieved a single paisa. Please help to get my money back and teach a lessons to such fraud companies. Request to all timesdeal users to stay away.

My order details

TD75935
Nov 9th 2011
Rs.149

Merchant Details:

Phone

Timing



BrandzShop.com
Bangalore
[protected]@brandzshop.com

[protected]

Online Redemption


Regards
Vinod Kumar

Hi,

i have ordered a ray-ban glass from timesdeal.com on 9th Nov,and i am still waiting for the delivery. And in between i came to know that the glasses they are giving is fake. please help to get my money back and teach a lessons to such fraud companies .My order details


[protected]am to 8pm, 7 days a week)

Dear Shaju Thank you for shopping with us. Please find below the details of your transaction:



Coupon Code : TD5889FFBF


Purchase Information:









Billing address:

Contact number

Order ID

Payment date

Amount Paid



[protected]@gmail.com


TD76157

Nov 9th 2011 at 7:29PM

Rs.149



Order Summary:









Deal Description

Coupon Code

Discount Given

Pay to Merchant

Valid Till



Get that flattering look with Ray-Ban RB3025 Aviator Series Sunglasses @ Brandzshop.com
Bangalore

1017097

70%

1350

Dec 9th 2011 at 12:00AM



Ratailer Details












Merchant Details:

Phone

Timing



BrandzShop.com
Bangalore
[protected]@brandzshop.com

[protected]

Online Redemption



Offer Details

Fine Print

Highlights



Valid till 9th Dec 2011
Can't be combined with any other existing offers & discounts
One coupon per person
Multiple coupons can be purchased for gifting
Coupon cannot be redeemed with cash
Taxes included
For any queries, please call[protected]
offer is valid on models available in this page www.Brandzshop.com/specialdeals
Enter the TimesDeal Coupon code after you click "Add to Cart"
See a tutorial video of the redemption process here : http://brandzshop.com/index.php?route=information/information&information_id...⇄

RB3025 Aviator Large Metal The shape that started it all. The Aviator is the brand staple originally designed for the U.S. military fighter pilots in 1937. Its timeless look with the unmistakable tear drop shaped lenses. This style allowed these sunglasses to quickly spread beyond their utility, becoming popular among celebrities, rock stars and citizens of the world alike. This is a iconic look that has endured for nearly a century. Also available with polar lenses.
Product Dimensions : 0.27 kgs.
Label : RAY-BAN
Product Type Name : Accessory
Binding : Eyewear
Brand : Ray-Ban
Clothing Size : 58 mm
Department : mens
Fabric Type : metal
Label : Ray-Ban
Manufacturer : Ray-Ban
Package Quantity : 1
Product Group : Apparel
Product Type Name : ACCESSORY
Publisher : Ray-Ban
Size : 58 mm
S K U : ry9avbgx10zz-rayban-sunglasses
Studio : Ray-Ban
Title : Ray-Ban RB3025 Aviator Sunglasses
Technical Details:
3 Models avaliable
Gender: Male, Material: Metal
Authentic Ray Ban Sunglasses.
Satisfaction Guaranteed
All Ray Ban come complete with original case, cloth and product information card

1 YEAR WARRANY