[Resolved]  TimesofMoney — clash of clans purchase made. amount deducted from bank account. items not credited.

Hello team,

Purchased clashiversary special package for inr 249 earlier on 02-aug-2020 from within clash of clans app. Items were not credited to my google account and the purchase made is not reflecting under google plays purchase history. Likewise amount of inr 249 was deducted from my account under the name of times of money ltd (www.directpay.com)

I have contacted super cell and they are requesting that i contact google as they do not have a gpa details to assist. I did make the purchase in app, but the amount was deducted and no items were credited. Neither did the transaction ever show up in the google play transaction history section. Google play support is also unable to assist as they can't find the details on their system.

Please issue a refund on for the above instance.

Transaction date: 02-aug-2020.
Transaction details: inb/[protected]/times of money ltd (WWW.DIRECPAY.CO

Regards,
Karthiksai
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Aug 5, 2020
Complaint marked as Resolved 
Amount has been credited earlier today by Times of Money. We can consider this issue resolved now. Thank you all for the support. Regards, Karthiksai
TimesofMoney customer support has been notified about the posted complaint.
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Amount has been credited earlier today by Times of Money. We can consider this issue resolved now.

Thank you all for the support.

Regards,
Karthiksai

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