TimesofMoney — Gold Pass Not Received though Money is deducted

I purchased a gold pass in clash of clans today around 1:40 pm and done a payment via google pay net banking of SBI. This payment is done by Times of Money gateway. After the payment when I opened my app, I was surprised that I didn't receive the gold pass.
So, I request for an update about my transaction, if it's already happened then I ask for my game pack, or else the refund of my payment of Rs449. Here I'm also attaching a screenshot of my SBI page. My reference number for the transaction is [protected]IGAKEDKMG9
+1 photos
Was this information helpful?
No (0)
Yes (1)
TimesofMoney customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    TimesofMoney
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    12%
    Complaints
    1602
    Pending
    0
    Resolved
    200
    TimesofMoney Phone
    +91 22 3963 8450
    +91 22 3963 8200
    TimesofMoney Address
    Level - 4, B Wing, Reliable Tech Park, Airoli, Navi Mumbai, Maharashtra, India - 400708
    View all TimesofMoney contact information