TimesofMoney — Pubg mobile uc purchase issue

I have purchase uc from pubg mobile through net banking amount deducted but ucvnot delivered yet. It has been more than 4 days uc is not delivered yet.
Please help.
Below is the transaction details and payment proof that i have paid 799 amount.
But still i didnt received uc or my refund

14-may[protected]may-2020) to transfer
Inb times of money limited [protected]igaipkohr8 799.00