TimesofMoney — purchased a udemy course,rs 640 deducted from my bank account,but course did not appear neither for a payment confirmation message

Website:Udemy

Hi,
On 28th november 2018, purchased an udemy course for rs 640 after logging into udemy app. Was routed through times of money payment gateway. Money got deducted from bank account and got an sms for the same, but neither received a payment success message from use my nor the course appeared. The transaction id for state bank of india internet banking reference number for times of money limited transaction of rs 640 on 28th november at 21:37 is igaevwdqm6
Please refund the amount
+1 photos
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Good morning madam

I purchased chips in ultimate rummy
The amount is deducted from my account but the chips are not added could you help me to resolve the oroblem

Here is transaction id

Reference No. for Times of Money Limited transaction of Rs. 125.0 from A/c ending 5836 on 29-Nov-18 at 10:54 is IGAEVXLQF1.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    TimesofMoney
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    12%
    Complaints
    1602
    Pending
    0
    Resolved
    200
    TimesofMoney Phone
    +91 22 3963 8450
    +91 22 3963 8200
    TimesofMoney Address
    Level - 4, B Wing, Reliable Tech Park, Airoli, Navi Mumbai, Maharashtra, India - 400708
    View all TimesofMoney contact information