| Address: | New Delhi, Delhi, 110025 | | Website: | www.timex.com |
Dear sirs,
I am writing with the above reference.
I am shahzad siddiqui from new delhi and would like to inform you that i had purchased a wrist watch of timex value 7 thousand rupees from shopper stops at great india place, noida in 2011. The image of the same watch is attached herewith for your kind reference.
Since then i was using the same watch continuously. Some time before, the crown of the watch got damaged and came out. Thereafter, i submitted the watch for repairing at timex authorized service centre m/s arun watch shop in yusuf sarai, new delhi on 30th march 2016. The acknowledgement receipt of the same is also attached herewith for your kind reference.
After 10 days of time i had received a call from the m/s arun watch shop that your watch can not repair because the company (M/s timax) has not been producing this watch in the market and secondly, the parts also not available in the market for the same watch. Moreover, the company (M/s timax) not giving me any depreciation amount against this watch. The copy of the same is attached for your kind reference.
Now, my concerned and issues are:
1. Why depreciation amount is nill?
2. Why parts are not available?
3. I had paid 7 thousand rupees for this watch and now i m not getting any remedy for this.
In view of the above, i request to you please resolve my concerned and give me valuable deprecation amount at the earliest.
Look forward to hearing from you soon.
Was this information helpful? | 
Post your Comment