Tirumala Music Centre Complaints & Reviews

Address: Hyderabad, Telangana, 500659

We purchased LG Washing machine on 19th june 2018 at 11 am and machine is delivered next day and they informed us that technician will come next 24 hrs.

Today it is more than 5 days now, we have been calling then more than 20 times but still technician did not come which is gross negligence which is making us total dissatisfied.

I have been old customer of tmc but now such delay in services is not addressed then it will spoil your company name and nobody will approach tmc for purchase.

Looking forward your support and arrange to send technician by today as tomorrow is sunday we can not wait more.

My bill no is MR/1819/1833
Ref no RT 1087
Regards
Masood Bin Aun

Jul 24, 2018

Complaint marked as Resolved

Tirumala Music Centre customer support has been notified about the posted complaint.

Verified Support

Jun 23, 2018

Tirumala Music Centre Customer Care's response Dear Masood,

The Demo was completed Today.

the delay happened bcoz, the mobile number given in the bill was not reachable and there was no alternate number.

After 2 days, you have given alternate number but when LG Service Team Called, you did not picked up the call. When you dont respond, the call will be kept on hold or cancelled..

With Best Wishes
TMC Customer Care

View replies

T

T.Narsing Rao

from Hyderabad, Telangana

Aug 19, 2019

Dear sir
I purchase a new Sony led tv from towlichoki branch my v.no.TTC-S-SOA70and code[protected] given comment time today 1pm till now not received your what is your service please do the needful as soon as
Regards
Narsing

we purchased lg washing machine but technician did not come since 5 days - Comment #3513567 - Image #0

Reply

V

Vijay6084

from Mumbai, Maharashtra

Sep 10, 2019

Refrigerator cooling system is not working

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: 500083

Hi respected team,

Am a normal person who is very worried amount single rupee spending.

I visited the tmc (A s rao nagar) store yesterday to buy a ac and the executive had showed me good lg ac worth 47400rs approx on mrp but he said, he will give at the price of 41500rs under discount so i agreed, he took me through loan process.

I took loan of complete amount of 41500rs in capital first under emi policy but there is buffing to the customer was started.

After getting approval the tmc executive has started saying below charges.

Loan process fee - 1515rs
Delivery fee - 200rs
Installation fee - 500rs

Now after hearing this i asked bill but he didn't given the bills for these amounts and where i should go and ask even these people acting like no responsibility after selling the product.

I questioned capital first team so they had clearly told me they don't make any charges as in the scheme i availed the loan.

However i made a card swipe of 1000rs at store and he mentioned in bill saying to collect money at the time of delivery but not justifying the amounts as he simply given 47000rs approx is actually cost.!!

Please justify on this.

My details
[protected]
Hyder rasool

Apr 12, 2018

Complaint marked as Resolved

Tirumala Music Centre customer support has been notified about the posted complaint.

Mar 07, 2018

Updated by Rasool Hyder I meant he given me a bill of 47480rs without any break up

Mar 07, 2018

Updated by Rasool Hyder Below is attached bill without proper details.

Verified Support

Mar 10, 2018

Tirumala Music Centre Customer Care's response Dear Mr. Rasool,

Greetings from TMC !!!

We wish to bring to your kind notice, for any AC, installation will be charged separately and same was communicated to you as per the feedback of our sales team.

With regards to processing fees, the entire amount goes to the finance company and TMC has nothing to do with it. If we dont collect then the finance company will deduct from our payout.

If you have any other concern, pls meet our store manager, Mr. Shashikanth[protected]

With Best Wishes
TMC Customer Care

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Hyderabad, Andhra Pradesh, 500074

Good evening sir. Iam shatrun from hyderabad, lbnagar. I given order for refregirator in tmc chintalkunta, lbnagar branch on 1 st of january. At the time of order given time to delivery with in 10 days. But still now product undelivered. Iam unhappy with tmc. When i called and met with concern persons in branch they r behaving irresponsible. Please resolve my problem. Today 26 of jan. My contact no is [protected].

+1 photos

Mar 17, 2018

Complaint marked as Resolved

Tirumala Music Centre customer support has been notified about the posted complaint.

Verified Support

Jan 29, 2018

Tirumala Music Centre Customer Care's response Dear Mr. Shatrun,

As informed to you, the model was not available with the manufacturer and as per your request, we have refunded the entire bill amount on 27th Jan, 2018.

Regards
TMC Customer Care

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: East Godavari, Andhra Pradesh, 502032

Website: www.tmcelectronics.co.in

Tmc bhel is very bad showroom, i have very good experience with tmc (Nizampet), i thought here also good but not.. Staff don't know about features of products and management also not even answering your queries. What ever features they said in demo that was not there in product. I asked for return/upgrade product they refused to take. I lost lot of money with their poor knowledge on products. Management also not care about customer needs and quires.

I need my product return/refund.

Dec 22, 2017

Complaint marked as Resolved

My issues got resolved. I would like to appreciate TMC managemet. TMC(BHEL) Store manager(Naveen) called me many times and resolved my product related issues. My special thanks to TMC(BHEL) management(Naveen) and Staff. TMC BHEL is nice showroom, I had good shopping experience with TMC(BHEL).Staff knows features of all products well and management (Naveen) also very responsive, On time product delivery and installation followup(by back end team) also good, Reasonable pricing compared to near by showrooms(pai, bajaj ect). Perfect place for all your home needs. TMC BHEL - Store manager - Naveen - 09133316939

Tirumala Music Centre customer support has been notified about the posted complaint.

Dec 13, 2017

Updated by Jagadeeshg Got call from TMC BHEL manager. He apologized for this issue. I asked him for solution, He is working on it.

Dec 22, 2017

Updated by Jagadeeshg TMC BHEL is nice showroom, I had good shopping experience with TMC(BHEL).Staff knows features of all products well and management (Naveen) also very responsive, On time product delivery and installation followup(by back end team) also good, Reasonable pricing compared to near by showrooms(pai, bajaj ect). Perfect place for all your home needs.

Dec 22, 2017

Updated by Jagadeeshg My issues got resolved. I would like to appreciate TMC management. TMC(BHEL) Store manager(Naveen) called me many times and resolved my product related issues. My special thanks to TMC(BHEL) management(Naveen) and Staff.

View replies

J

Jagadeeshg

from Hyderabad, Telangana

Dec 22, 2017

My issues got resolved. I would like to appreciate TMC managemet. TMC(BHEL) Store manager(Naveen) called me many times and resolved my product related issues. My special thanks to TMC(BHEL) management(Naveen) and Staff.

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: East Godavari, Andhra Pradesh

Ms. P. Kamala kumari purchased morphy lavo water heater on 26th january-2016, invoice no: rj11516/cr-2563 with 2 years guarantee, now it is not working [power is not comming], please kindly rectify immediately. I purchased at tirumala music centre, innise peta, rajahmundry, east godavari dt, andhra pradesh.

My address is : p. Kamalakumari, e-105, royal city apartment, opp. East railway booking office, aavaroad, [behind rajahmundry railway station], rajahmundry.

Tirumala Music Centre customer support has been notified about the posted complaint.

Dec 05, 2017

Updated by gunupudij mobile number [protected]

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 533222

Dear sir,
I would like to inform you that i purchased my sony 24' tv led in
Vishakhapatnam tmc in the year 2015, feb. My tv model no:klv-24p412b.
I have done extended warranty with bajaj allianze for 2 years. Right now my tv was under repair and for further proceedings i have to submit my invoice copy as my tv was under warranty. When i called to the tmc customer care they said that it will take nearly one week for issuing my invoice copy.
So, please help me in this regard.

My details: anday kanakaraju
Customer id :64897355
Tv model no :klv-24p412b
Contact no:[protected], [protected]
Mail id :[protected]@gmail.com

Sep 22, 2017

Complaint marked as Resolved

Tirumala Music Centre customer support has been notified about the posted complaint.

Verified Support

Aug 08, 2017

Tirumala Music Centre Customer Care's response Dear Kanakaraju,

We have mailed the duplicate bill as requested to the mail id: [protected]@gmail.com
today 8th August at 16:06 pm.

With Best Wishes
Ravi Chandra

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Hi Sir/Madam,

This is meghana, fortunate or unfortunate i bought fridge, washing macine, sony TV and few other kitchen items from abids TMC on 27th june 2017, i was promised of delivery on the same day or in worst on the next day that is on 28th, but till now i didnt get the products delivered yet, I tried reaching the area manager but not of helpful.

Please kindly take this as priority and ensure it delivers on time else help me in cancelling the products.

[protected]
Thanks

Jul 31, 2017

Complaint marked as Resolved

Tirumala Music Centre customer support has been notified about the posted complaint.

Verified Support

Jun 29, 2017

Tirumala Music Centre Customer Care's response Dear Meghana,

Greetings from TMC !!!

we wish to inform you, Washing Machine, Refrigerator, Mixer Grinder and Water Purifier was delivered today and LED TV will be delivered tomorrow.

With Best Wishes
Ravi Chandra
AGM

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Hyderabad, Andhra Pradesh, 500028

Website: www.tmcelectronics.co.in

This is to inform you that i unfortunately bought kenstar aircooler in tirumala music center begumpet branch date 17.04.1016 with invoice no ep/1617/cr-1062 kenstar air cooler in summer. The swing in the cooler touches the fan. So far i got around 30 calls from different authorisation center. Around 5 people visited and checked the cooler and confirmed that it is a manufacturing defect. Still they did not replace/exchange the cooler. I have bought the cooler to get rid of summer. Summer went off. Cooler did not worked till now and no response. Nobody receives the call if called to tmc begumbet branch.

One of the worst thing i did in my life is buy a product from tmc.

Tirumala Music Centre customer support has been notified about the posted complaint.

View replies

S

sam19871987

from Bengaluru, Karnataka

May 23, 2016

very bad did not expected

Reply

S

sam19871987

from Bengaluru, Karnataka

May 23, 2016

Hello TMC,

Very happy for the prompt response. Mr chandra sekhar has given me the commitment that the issue is going to resolve tomorrow. However, I am disappointment with the service as I have been tortured for about 2 months fixing the damaged air cooler.

Regards
santosh

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Hyderabad, Andhra Pradesh

This is with reference to the Invoice number AS/1314/CR-7534 billed on the 29th of March 2014. The product was delivered on the 31st and since then it is lying idle and awaiting installation.Even after clear instructions that the installation needs to be done only during the 1st half of the day as no one is available during the 2nd half at home. Still the technicians calls in the night at 7pm and 9 pm to do the installation.After several calls to the customer care and also to the technician I am now frustrated and would like to have a resolution on this.The technician ([protected]) has started not responding to my calls now. Request the concerned authority to look into this as this has been a chronic problem with TMC.In the past also I had faced similar situations.

customer support has been notified about the posted complaint.

View replies

Tirumala Music Centre Customer Care

from hyderabad, Andhra Pradesh

Apr 3, 2014

Verified Support

We spoke to the customer Mr. Balasubramanium today morning on receipt of his email and he has given appointment for tomorrow, 4th April between 10am - 11am. Technician will attend tomorrow and will complete the AC installation - TMC Customer Care.

Reply

S

Srinivas Sudhir

from Hyderabad, Telangana

Oct 5, 2017

Hi

We have purchased samsung tv 43 inches on last saturday promised to get delivered on Wednesday but not yet delivered the Asdociate name is Azhar [protected], very pathetic service, my name is Sudhir and i am one of the customer please take some action

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Hyderabad, Andhra Pradesh

Complete drama took place at TMC, Hydernagar, Kukataplly branch, Hyderabad on 5th Aug 2012.
I am a loyal customer to Tirumala Musical Center and brought all my home appliances from TMC Kukatpally branch. After 2 yrs I have a problem with my Unistab stabilizer when I went to TMC showroom with my problem TMC representative asked me to wait for 5 mins but after 30mins they asked me to talk with their Manager & his name is Mr.K.Srinivas I clearly explained my problem regarding stepilizer and in next minute he told that they stopped dealing with unistab and for any services he asked me to go directly to company and also TMC is not responsible for providing any service to customer they just worry only about sales and he proposed me to buy another stabilizer with 2yrs warrenty for which I din’t agreed, after that he just walked out from the discussion without any conclusion all the things happened in just 2 minutes which makes customer to understand that they won’t bothered about the customer after sales and the way Mr.K Srinivas talks to the customer makes ashamed why I bought the products here and came here to complaint. Just they are fooling the customers with their offers and discounts.
Finally one word to all consumers “TMC people only worried about the sales and don’t expect any kind of service from them if you expect it is a wrong place to you.”

Aug 13, 2020

Complaint marked as Resolved

Tirumala Music Centre customer support has been notified about the posted complaint.

View replies

N

nag1976

from Tirupati, Andhra Pradesh

Oct 17, 2016

Insurence coverage not given before expiry date i aking shop dealer and iam insure lg washing mashine, expiry datr 23/8/2016 iam complaint 21/8/2016 please solve this problem g.n.rao [protected]

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Hyderabad, Andhra Pradesh

I have purchased air cooler in TMC Electronics kukatpally. From the first day the product is not working.

I have called for TMC for the issue, they are not responding and saying to wait for 48 horus until the customer care executive visits the home.

I cant understand, why these guys are cheating the customers intelligently.

Please aware of TMC!!!!!!!!!!

Aug 13, 2020

Complaint marked as Resolved

Tirumala Music Centre customer support has been notified about the posted complaint.

View replies

G

Good2u

May 11, 2012

Waste in service

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Visakhapatnam, Andhra Pradesh

DEAR SIR, I HAD SEEN SONY 3D LED TV PROMO AND BAJAJ FINANCE 0 PERCENT INTEREST AND PROCESSING CHARGE PROMO AND APPROACHED TIRUMALA MUSIC CENTRE (TMC), VIZAG ON 16 OCT 2010 FOR PURCHASE OF THE SAME UNDER 18/2 FINANCE SCHEME. I HAD BARGAINED THE SONY KDL-40HX800 MODEL SONY 3D LED TV FOR RS. 115000/- WITH TMC, VIZAG AND OPTED FOR 18/2 FINANCE SCHEME FROM BAJAJA FINANCE. I HAD SUBMITTED THE DOCUMENTS THERE AND YOUR BAJAJ FINANCE EXECUTIVE HAD SHOWN ME THE ILLUSTRATION THAT HOW I HAD TO DOWNPAYMENT AND WHAT WOULD BE MY MONTHLY EMI AND HE ALSO TOLD ME THAT I NEED TO PAY RS. 1778/- AS PART OF INSURANCE CHARGES. I AGREED AND ACCEPTED THE TERMS. BUT DUE TO UNAVOIDABLE AND UNPLEASANT CIRCUMSTANCES CREATED BY TMC, VIZAG DUE TO THEIR UNFRIENDLY DEALINGS WITH ME I HAD DECIDED NOT TO PURCHASE THE SONY 3D LED TV FOR RS. 115000/- FOR THAT PARTICULAR TIME AND RETURNED BACK THINKING THAT I'LL GO FOR IT LATER. AND AGAIN ON 29 OCT 2010 I HAD APPROACHED TMC, VIZAG AGAIN FOR PURCHASE OF SONY 3D LED TV AFTER ARRANGING SOME MONEY FOR BUYING THE SAME AND REST AS A FINANCE FROM BAJAJ FINANCE. BUT THIS TIME YOUR EXECUTIVE OVER THERE IN TMC, VIZAG HAD SHOWN ME INFATUATED ILLUSTRATIONS WHICH CONTAINING A LUMPSUM AMOUNT OF RS. 10,000/- APPROX AS PART OF PROCESSING AND INSURANCE CHARGES. WHICH HE HAD NOT SHOWN ME EARLIER ON 16 OCT 2010. THEN WHEN I ENQUIRED HIM REGARDING THE SAME, HE TOLD ME THAT THOSE CHARGES ARE UNAVOIDABLE BD PROCESSING CHARGES. NOW SIR, PLS TELL ME WHY YOU ARE GIVING MISLEADING ADVERTISEMENTS LIKE ZERO PERCENT INTEREST AND ZERO PERCENT PROCESSING FEE IN PUBLIC MEDIA. YOU ARE GIVING ADS LIKE THAT AND COLLECTING MONEY FROM US BY TELLING SOME OTHER FINANCIAL PROCESS TERMINOLOGY. OK RS. 1778/- INSURANCE CHARGES IS OK I AM READY TO PAY FOR IT. BUT WHY A HEFTY AMOUNT OF RS. 7000/- APPROX AS BD CHARGES ? WHAT ARE THESE ? ARE THESE NOT PROCESSING CHARGES ? THEN WHY YOU ARE GIVING SUCH ADS TO MISLEAD CONSUMERS LIKE US ? PLEASE GIVE ME CLARIFICATION ON THIS MATTER. PLS REPLY ME AT THE EARLIEST POSSIBLE TIME IMMEDIATELY

Aug 13, 2020

Complaint marked as Resolved

View replies

T

tki92

from Visakhapatnam, Andhra Pradesh

DEAR SIR, I HAD SEEN SONY 3D LED TV PROMO AND BAJAJ FINANCE 0 PERCENT INTEREST AND PROCESSING CHARGE PROMO AND APPROACHED TIRUMALA MUSIC CENTRE (TMC), VIZAG ON 16 OCT 2010 FOR PURCHASE OF THE SAME UNDER 18/2 FINANCE SCHEME. I HAD BARGAINED THE SONY KDL-40HX800 MODEL SONY 3D LED TV FOR RS. 115000/- WITH TMC, VIZAG AND OPTED FOR 18/2 FINANCE SCHEME FROM BAJAJA FINANCE. I HAD SUBMITTED THE DOCUMENTS THERE AND YOUR BAJAJ FINANCE EXECUTIVE HAD SHOWN ME THE ILLUSTRATION THAT HOW I HAD TO DOWNPAYMENT AND WHAT WOULD BE MY MONTHLY EMI AND HE ALSO TOLD ME THAT I NEED TO PAY RS. 1778/- AS PART OF INSURANCE CHARGES. I AGREED AND ACCEPTED THE TERMS. BUT DUE TO UNAVOIDABLE AND UNPLEASANT CIRCUMSTANCES CREATED BY TMC, VIZAG DUE TO THEIR UNFRIENDLY DEALINGS WITH ME I HAD DECIDED NOT TO PURCHASE THE SONY 3D LED TV FOR RS. 115000/- FOR THAT PARTICULAR TIME AND RETURNED BACK THINKING THAT I'LL GO FOR IT LATER. AND AGAIN ON 29 OCT 2010 I HAD APPROACHED TMC, VIZAG AGAIN FOR PURCHASE OF SONY 3D LED TV AFTER ARRANGING SOME MONEY FOR BUYING THE SAME AND REST AS A FINANCE FROM BAJAJ FINANCE. BUT THIS TIME YOUR EXECUTIVE OVER THERE IN TMC, VIZAG HAD SHOWN ME INFATUATED ILLUSTRATIONS WHICH CONTAINING A LUMPSUM AMOUNT OF RS. 10, 000/- APPROX AS PART OF PROCESSING AND INSURANCE CHARGES. WHICH HE HAD NOT SHOWN ME EARLIER ON 16 OCT 2010. THEN WHEN I ENQUIRED HIM REGARDING THE SAME, HE TOLD ME THAT THOSE CHARGES ARE UNAVOIDABLE BD PROCESSING CHARGES. NOW SIR, PLS TELL ME WHY YOU ARE GIVING MISLEADING ADVERTISEMENTS LIKE ZERO PERCENT INTEREST AND ZERO PERCENT PROCESSING FEE IN PUBLIC MEDIA. YOU ARE GIVING ADS LIKE THAT AND COLLECTING MONEY FROM US BY TELLING SOME OTHER FINANCIAL PROCESS TERMINOLOGY. OK RS. 1778/- INSURANCE CHARGES IS OK I AM READY TO PAY FOR IT. BUT WHY A HEFTY AMOUNT OF RS. 7000/- APPROX AS BD CHARGES ? WHAT ARE THESE ? ARE THESE NOT PROCESSING CHARGES ? THEN WHY YOU ARE GIVING SUCH ADS TO MISLEAD CONSUMERS LIKE US ? PLEASE GIVE ME CLARIFICATION ON THIS MATTER. PLS REPLY ME AT THE EARLIEST POSSIBLE TIME IMMEDIATELY

Tirumala Music Centre Complaints & Reviews

File a complaint to Tirumala Music Centre

Tirumala Music Centre reviews & complaints page 2

we purchased lg washing machine but technician did not come since 5 days

Post your Comment

cheated and doesn't have answer for my question

Post your Comment

product undelivered I given the order on jan 1

Post your Comment

tv,refrigerator

Post your Comment

morphy lavo water heater 6em

Post your Comment

lost purchase invoice

Post your Comment

Product is not delivered even after 2 days of purchase

Post your Comment

Damaged product

Post your Comment

AC Installation

Post your Comment

Regarding service

Post your Comment

No Product Quality

Post your Comment

misleading statements and promos

Post your Comment

Tirumala Music Centre Complaints & Reviews

File a complaint to Tirumala Music Centre

Tirumala Music Centre reviews & complaints page 2

we purchased lg washing machine but technician did not come since 5 days

Post your Comment

cheated and doesn't have answer for my question

Post your Comment

product undelivered I given the order on jan 1

Post your Comment

tv,refrigerator

Post your Comment

morphy lavo water heater 6em

Post your Comment

lost purchase invoice

Post your Comment

Product is not delivered even after 2 days of purchase

Post your Comment

Damaged product

Post your Comment

AC Installation

Post your Comment

Regarding service

Post your Comment

No Product Quality

Post your Comment

misleading statements and promos

Post your Comment

Related businesses