[Resolved] Tirumala Music Centre — poor customer service

Sai Kiran Sunkari

Address:

13-4-561/34/2A New Ganga Nagar jiyaguda Hyderabad, Hyderabad, Telangana, 500006

I'm one of the old customer of tmc abids branch hyderabad and i have issues with my product. I have already complained my complaint number hy[protected]. I have been calling them since from last 3 days, but no one has responded to me. When i was talked to customer service they told that technician will visit our address, but no has arrived till now. I have spoked to supervisor ansul but no use. No one is taking care of customer. As soon as possible resolve my issue. If not i do not purchase any more from tmc. Such a waste customer service

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Mar 8, 2020

Complaint marked as Resolved

Tirumala Music Centre customer support has been notified about the posted complaint.

Verified Support

Feb 06, 2020

Tirumala Music Centre Customer Care's response Dear Mr. Sai Kiran Sunkari,

Greetings from TMC !!!

We wish to inform you, the complaint was attended by the technician from Sri. Venkateshwara Electronics (Authorised Whirlpool Service Centre) today and they have replaced "Relay OLP" and the set is working fine.

Complaint attended & completed today at around 5.30pm.

For any further assistance in this regard, pls feel free to contact TMC Customer Care

Mr. Latesh on[protected]
Mr. Raj Kumar on [protected]

With Best Wishes
Ravi Chandra