[Resolved] titan.co.in — not delivered the watches on-time and no update to customer

Dayananda Rao AS

Address:	Village Bajghera, Post-Palam Vihar Near nan singh general store, Gurgaon Haryana - 122017, 122017
Website:	www.titan.co.in

Dear titan team,

I have ordered watches online on 15th may 2019 and it supposed delivered before 22nd may 2019. The worst part is titan customer care didn't notify on delay and even online no update.

When we tried reaching customer care informed will check but call back.

Later send email to customer care, but no use just pushed the days till weekend without any proper update.

Totally its a worst experience with ordering watches online with titan.

I'm looking for refund and still no response to my email.

Order no - 545837

Regards,
Dayanand rao
Mob - +[protected], what's app - [protected], skype - deepurao22

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Jun 26, 2019

Complaint marked as Resolved

Titan Company customer support has been notified about the posted complaint.

Verified Support

May 25, 2019

Titan Company Customer Care's response Dear Dayanand,

Steve from Customer relations team!

Building raving fans and brand ambassadors out of all our customers is our mission.

We know how important it is to solve your concern at the earliest.

As checked, the shipment for the order number 545837 is out for delivery today and you would hear from the logistics partner, Bluedart soon. The airway bill number is [protected].

Let us know if we can help you further. In case you wish to talk with our Care team, please call on[protected].

Thank you.
Sincerely,
Steve