Titan Company — Amount deduct from account but order not placed and no any refund massage

Dear sir,
I am very disappointed due to titan site where i had order a women watch of price 3835 rupees and amount successfully deducted from my axis bank account but order not placed and show an error without giving any refund message or order number. I had call axis bank customer care number regarding deduction but he told amount placed to titan watch so we are not responsible for refund.
I have very faith on Tata company.
So i am requesting you please refund the amount as soon as possible.
My Registered mobile number- [protected]
Titan site login ID [protected]
Name- Rakesh kumar
Bank name- Axis Bank
Deduct amount proof i have only received Email message given below.

Dear Customer, INR 3835 debited from A/c no. XX2131 on[protected]:22:33 IST at INB/[protected]/TITAN - BILLDESK/NA. Avl Bal- INR 22771.84. Call [protected] if not done by you.
If you haven’t done this transaction please click hereOR Call us at[protected],[protected] and Press 0 to report.

- Transfer funds and pay online in a simple step using UPI. All this with exciting offers. Download Axis Pay today. Click here

With Regards.
Rakesh kumar
[protected]
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    +91 80 6660 9000
    +91 80 6660 9028
    +91 43 4466 4199
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    3, Sipcot Industrial Complex, Hosur, Tamil Nadu, India - 635126
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