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Titan Company Complaints & Reviews

titan.co.in
2.4
Updated: Sep 12, 2025
Complaints 1978
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Titan Company reviews & complaints page 22

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S
sourav@18
Jul 12, 2021
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Address: Time House, GB road durgabari, Gaya, Bihar - 823001

I went to Time House (A titan authorised store) in GB Road, Gaya - 823001 for replacing battery for my wrist watch. They said they are giving me a titan battery and that it costed 250 rs. When asked for a bill, they said they only give bill when battery is put in a titan watch. On checking I couldn't find any info on titan making batteries. Even the expensive ones were peiced below 250. They are fooling customers in the name of Titan and now I doubt the worth of the battery wasn't even 25 rupee.
Titan Company customer support has been notified about the posted complaint.
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    Chrisssssy
    Jul 8, 2021
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    Titan, Tanishq and Encircle have removed the points that was in my Encircle card with out my consent and now they are saying it cannot be added.
    I being a valued customer going through all this is really unacceptable!
    I received the message about the points and immediately I spoke to the advisors of Tanishq on chat regarding my points. I was promised that my points will be valid until 01/04/2023. I have the proof of the chat as well. Yet they removed it without informing me or messaging me!
    Reference number: TKT-[protected] [ ref:_00D6F28vQQ._5002sF8JpH:ref ]
    Date the points were added: 21/03/2021
    Date points were removed: 23/03/2021
    Encircle ID:[protected]
    i want my points back!!!
    Titan Company customer support has been notified about the posted complaint.
    Jul 24, 2021
    Updated by Chrisssssy     Titan told they will contact me no reply yet… absolutely pathetic
    View replies
    It’s been days since Titan called and told they will get back to me.., . There is no reply from them…. How can Titan or Tanishq be so inconsiderate with a loyal customer
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      Reeju Gupta
      Jul 7, 2021
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      Placed an order for a stud at tanishq cathedral road chennai for a stud with some alterations out Of which 2 are done. Store is pressurising me to buy as it is or buy something else from the same store in lieu of the advance given.
      But I want the stud with all the specifications mentioned by me at the time of booking and accepted by the store after enquiring from the factory or the person holds the authority.
      Need company or authorities to intervene and resolve my issue as soon as possible.
      Titan Company customer support has been notified about the posted complaint.
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        A
        AnnieBhore
        Jul 1, 2021
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        Address: Satara

        I purchased a titan specs progressive about 1 year back costing about 17k.from your Satara dept..I had always complained about clarity..I was told that I should get used to it.Accepted.Now..I just cannot see my computer screen properly and it looks cloudy..I put my complaint..They said there are scratches..When I am paying such a huge amount for glass that otherwise hardly costs 1K..I am at total loss..The product is faulty..please arrange to refund my money or the glasses .

        Annie B mobile [protected]
        Titan Company customer support has been notified about the posted complaint.
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          N
          Nucleus Academy
          Jun 30, 2021
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          Address: Solapur

          My xylys watch variant 9250SM01
          Stopped working al of sudden after 10 years, I thought it may be because of battery but it was a stoppage, It passed almost a month, I didn’t get it repaired.
          Job no.JO[protected]
          Date 04/06/2021 1:47 pm
          Please see what can be done .
          Titan Company customer support has been notified about the posted complaint.
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            prisestley philip
            Jun 19, 2021
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            We had enrolled into Tanishq Gold scheme last year and we were told that by investing 5000 rs at the end of 10 months we would get 53000 and we can buy gold with it. Today we went to Tanishq showroom near Paradise circle Hyderabad and they charged us 3000+ as die charges whatever that is and then GST as well. GST I can understand but at the time of enrollment these charges were not made known to us and even the scheme booklet does not have any charges disclosed. So the 3000 that Tanishq is paying us as interest is being charged as die charge. This is just unfair and if it was disclosed at the time of enrollment I would not have opted for it since if I had invested the 50000 in mutual funds I would got a 7-9 percent return on investment.
            Titan Company customer support has been notified about the posted complaint.
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              D
              Deepakkedar
              Jun 16, 2021
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              Dear team,

              I have purchased a watch from Titan website online. Order no. RWB [protected] I found this watch was not suitable to me as it was not perfectly fit on my hands.
              I mail the company many times. First they promised to pick the product in 7+7 days. But no body contacted me for pick up in last 15 days. Now this compony is not responding on mails.

              Pl resolve my issue.

              Thanks
              Deepak Kedar
              Titan Company customer support has been notified about the posted complaint.
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                S
                shruti paramshetti
                Jun 15, 2021
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                Product price has been deducted but not placed the order in app section

                I had ordered the fastrack watch today my money has been deducted for the watch 2750/- but the order is not placed in the order section. This is which kind of thing if customer is purchasing any thing worth of rs and you are not placing the order. I request you to solve this ASAP. If you can place the order and deliver it is okay but not then just refund the amount....
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                Mr.KishanBhatt
                Jun 13, 2021
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                Address: Gandhinagar

                My spectacle was broken in just week have visited centre in Gandhinagar where I purchased no warranty period replacement please do something.
                Titan Company customer support has been notified about the posted complaint.
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                  uday puri
                  Jun 11, 2021
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                  Address: Koheda Hayathnagar

                  Recently Bought a Police brand watch from Vanasthalipuram branch, after 3 months chain Break & colour damaged but sorry to bring in your notice that shop people are saying this will not cover warranty, very Disappointing with previously took watches from Titan never face problem pLease change the watch with new one.

                  Srinivas Reddy
                  Koheda
                  [protected]
                  Titan Company customer support has been notified about the posted complaint.
                  Jun 11, 2021
                  Updated by uday puri                   Please Update on urgent
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                    A
                    Anita D\'Souza
                    May 31, 2021
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                    Is carat lane part of you?

                    One of the worst company to buy jwellery from. I need log a complaint on them. Kindly advise.
                    Titan Company customer support has been notified about the posted complaint.
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                      N
                      Navendu Rani
                      May 17, 2021
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                      Address: Begusarai bihar

                      It is breaking and changing its design. So take proper action
                      Titan Company customer support has been notified about the posted complaint.
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                        J
                        jhaprabhash
                        May 16, 2021
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                        Digital Gold exchange

                        Dear team,

                        I am planning to by 20 grams of Digital gold from Tanishq in next few months (which is already started). Today when I spoke with customer care, they have informed me that I need to pay the GST for the Digital gold as well as at the time of physical exchange at any of the Tanishq outlet too, which is directly twice payment of the GST.
                        Kindly confirm on this, why customer should pay GST twice ?

                        Regards,...
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                        A Sud
                        May 14, 2021
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                        Address: Tanishq ,Visakhapatnam

                        I have taken the Golden Harvest scheme of Tanishq.(Vizag outlet)The amounts i had sent in the month of Feb and March 2021 was not reflected in their system.I was receiving repeated messages to make those 2 payments again too.After a chain of e mails and calls one amount of 12 k got credited in my account on 2nd April while the second one is still pending. My bank has clearly stated that the ARN number[protected] sent by Tanishq is reflecting only 2k transfer .Tanishq is still insisting that my bank has not transferred the money back.
                        My question is that why only 2k was transferred and not 12 k.And if my bank had to reject it would have stopped full 12 k payment then how is 2k being reflected in my bank account corresponding to the ARN number sent to me by Tanishq.Highly irresponsible behaviour from one of the biggest names in the trade. Extremely disappointed .
                        Titan Company customer support has been notified about the posted complaint.
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                          dassubir48
                          May 10, 2021
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                          Address: Triveni Complex, flat no. 201 C, Pandu Port Road, PANDU, GUWAHATI-12

                          I purchased neckless vide invoice no. GWH/CM/3144 dt. 18/2/2021.Though it was a set of necless and ear rings. In the invoice only the cost of ear ring gold price is deducted. Hence you are requested to look into the matter and refund the amount which wasn't purchased by me. In this regards I lodged a complaint on line vide TKT-[protected] 24/02/2021
                          Titan Company customer support has been notified about the posted complaint.
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                          In the aforesaid Bill the making charge of ear ring was not deducted but charged.
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                            A
                            [email protected]
                            May 10, 2021
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                            Address: 7 c first floor , Humayunpur sufderjung enclave , above stop N shop

                            I order for a smart watch on 19th april 2021 the same got processed but due to lockdown the delivery partner has returned the item order no is 4077659 i was informed that the retrun is initiated but till date i have not received the refund
                            i am being charged by the credit card due to non refund
                            i would like to get the refund also the compensation
                            Titan Company customer support has been notified about the posted complaint.
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                              C
                              Cyril Praveen
                              May 8, 2021
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                              Fraudulent with number [protected] hacked my card details and purchased the product from your titan website and got delivered by 03-Mar-2021.
                              Order Number: 3830348

                              Ned refund from this fradulent rs 5500 to my account
                              Titan Company customer support has been notified about the posted complaint.
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                                Tejaswini V
                                Apr 30, 2021
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                                Address: vadapalani,Chennai

                                We ordered spectacles based on our hospital's prescription for glasses. Since it was the first time we were ordering glasses, we were not aware that we should cross-check the power at your showroom . the person who guided us did not inform us of the same .I could not see properly even after wearing the ordered spectacles. At this stage your staff rechecked my power in your showroom and she said, that one reading under the head axis was different from the eye hospitals prescription . now your people say that the whole responsibility lies on
                                us. Rs, 13000 is a huge amount for us and morally it is not right to make us pay for the same spectacle twice . kindly look into the matter and revert us with a positive reply
                                Titan Company customer support has been notified about the posted complaint.
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                                  R
                                  Ramani Vasanth
                                  Apr 26, 2021
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                                  Monthly online payment for Rivaah Ashirwad Scheme

                                  Please send link of Rivaah Aashirwaad online payment. My account No is[protected] and registered mob no [protected]. Store located Vizianagaram, Andhra Pradesh. Scheme holder name Mohini Dammala....
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                                  Arkaprava Pal
                                  Apr 21, 2021
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                                  Its been 5 days since money was deducted for a eyewear through their website but i am yet to receive its confirmation. Shame on Titan company for such a experience. I want my money back anyhow
                                  Titan Company customer support has been notified about the posted complaint.
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