Claimed

Titan Company Complaints & Reviews

2.4
Updated: Sep 12, 2025
Complaints 1969
Resolved
903
Unresolved
1066
Contacts

File a complaint to Titan Company

Having problems with Titan Company?

File a complaint and get it resolved by Titan Company customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Titan Company reviews & complaints page 35

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
Deep Kumari
from Mumbai, Maharashtra
Aug 14, 2019
Resolved
Report
Copy
Resolved

Address: Kanpur, Uttar Pradesh

I went to buy some diamond and gold jewellery from tanishq for the first time, i noticed they were telling a different value for the items i selected every time i asked, they forced me to invest in their gold investment scheme, when i denied they increased the value if the items i selected saying they had applied discount on it, now as you are not investing in our gold scheme we cant give you discount. They are looting the customers by running such fraud schemes, they will not inform you about their making charges at all. They are running a looting firm under the name of such a big brand tata. To all the customers reading this i would suggest not to buy anything from tanishq as you will not get value for money, they will make a fool of you by leveing such high making charges and nobody is stopping them.
Sep 18, 2019
Complaint marked as Resolved 
Titan Company customer support has been notified about the posted complaint.
Verified Support
Aug 18, 2019
Titan Company Customer Care's response
Dear Deep,

Steve here from the Customer Relations team. Always here to help!

Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].

Sincerely,
Steve
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Sparsh Sinha
    from Mumbai, Maharashtra
    Aug 13, 2019
    Resolved
    Report
    Copy
    Resolved

    invoice required

    Hi,
    I purchased a spl edition octane sqaudron hawker watch in 2017. It's belt broke off recently and I tried to rectify it only to find out that there is no belt available for the watch.
    The thing available is the whole frame costing 10.5 k. Also the watch was purchased online through titan.co.in but my account does not show the order details. When enquired about the invoice of my watch, I've not got any response from the customer...
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy
    P
    Pankajdhomne
    from Mumbai, Maharashtra
    Aug 9, 2019
    Report
    Copy

    Address: Flat no. 302, sidhivinayak Residency, New narsala road, Nagpur, Maharashtra, 440034

    My name is adv. Pankaj dhomne, i bought watch from your impress mall store, nagpur, my invoice no.[protected] dated 20.05.2019
    Its very regret to tell you that watch sold to me by your side that was very low quality and the color are no more that golden color of watch is defective and there is manufacturing defect but your service provider are not supportive, they tell me that color going to decrese by friction but i dont know how within 2 month color are going to decresed
    Its very shamful that color warantee not provided by your company hence kindly replace my watch or repaire this within 5 days.
    I am giving you 5 days for sort out this issue othervise i will go for consumer complaint and i will sue on your company

    Adv. Pankaj dhomne
    [protected]
    Titan Company customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      P
      praveen2110
      from Bengaluru, Karnataka
      Aug 8, 2019
      Report
      Copy

      Address: Phoenix Mall, Whitefield, 560093

      I brought a garmin vivohr watch from helios store stating that there will be zero interest on emi on credit card purchase. Here are few issues that i had which cannot be forgiven:

      1. I had asked for 6 months but 9 months has been activated.
      2. This is not zero interest. The cc is charging 1.38% month on month

      Is this a professional behavior?

      I had very high regards for titan but this is very unprofessional. As a matter of fact i paid 2k more for the watch when compared on amazon. The reason i did that is because i felt i would get a better service. You guys let me down

      I received a complaint number few weeks back and until now they have not come back or provided any resolution. Not cool

      Complaint id:- [protected]

      Need someone's email address at the leadership to show them how stores are managing to cheat.

      And fyi, i saw their billing system. All your details including your dob is captured. Not sure how or where they got this information which is very sensitive and i feel it is a identity theft without your knowledge.

      With regrets,
      Praveen
      Titan Company customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Sharon333
        from Pune, Maharashtra
        Aug 3, 2019
        Resolved
        Report
        Copy
        Resolved

        Address: Pune, Maharashtra, 413102

        On 6th november 2018, i bought combo watches from siddhi times, baramati (Pune, maharashtra) titan showroom as a gift to my mother and father for rs.14, 000. We were very happy that we have got the branded watches and satisfied with the looks/make; however, within 3 months both watches became slow.

        We soon approached the same titan showroom to have a look and do the required setting. The showroom collected the watches and gave it back within a weeks time but the watches still ran slow. Then we approached the showroom second time and then third time but the watches are still not up to the mark. I am now really sure but it appears to be some mechanical issue which is not getting rectified/resolved.

        We are really feeling very sad and not happy with the kind of services that we have got till now. I got these brand new watches for my parents on their wedding anniversary but as of now they are not of any use. The showroom staff is also not co-operative. This is really taking me on my nerves as i am working in pune now a days and it becomes really difficult to go to baramati just for these watches.

        Can someone please guide/ help/ suggest me as to whom should i approach or what further steps i should take.

        Any help or suggessions are much appreciated.
        +1 photos
        Sep 10, 2019
        Complaint marked as Resolved 
        Titan Company customer support has been notified about the posted complaint.
        Verified Support
        Aug 04, 2019
        Titan Company Customer Care's response
        Dear Sharon,

        Steve here from the Customer Relations team. Always here to help!

        Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.
        We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].

        Sincerely,
        Steve
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          R
          Rohit Dhupar
          from Delhi, Delhi
          Aug 3, 2019
          Resolved
          Report
          Copy
          Resolved

          Address: Maina Sales & Marketing Shop No 101 & 102,Lalganga City Motibagh Chowk,Raipur-492001, Raipur, Chhattisgarh

          I have purchased specs from titan store in raipur (Cg). My customer code:cpg0010121 and my sales order no:trlc016007. But lens of the specs are totally blurred within 5 months of purchase and visibility is not clear. It is not left for use anymore. I have contacted the titan store from where i have purchased it but they said we can't do anything in this matter. Please guide me what i should do now.
          Sep 8, 2019
          Complaint marked as Resolved 
          Titan Company customer support has been notified about the posted complaint.
          Verified Support
          Aug 04, 2019
          Titan Company Customer Care's response
          Dear Rohit,

          Steve here from the Customer Relations team. Always here to help!

          Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.
          We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].

          Sincerely,
          Steve
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            M
            malikbhai1
            from Mumbai, Maharashtra
            Jul 31, 2019
            Report
            Copy

            Address: Kolkata, West Bengal, 700017

            Dwaipayan sen [protected] an retired tanishq employee now working in bussines head of tanishq francisis of kolkata, i gave interview in topsel toyota ruby more in 1st floor and dwaipayan sen and also one titan direct payroll area manager taken interview and i showed all my award certificate as a best store manager in others jewellery company and also both r very pleased wid my interview and that night he asking me to meet in garia for something i went there and he just asked me to give 5 lakhs to get the job in tanishq garia showroom as a manager in francicies payroll.
            He is a cheater and after 2 days when i asked him whether i m selected or not he told me that i m not shortlisted.
            So much scaming are happening in kolkata in the name of giving job.

            He also live in tanishq garia store above building with his family.

            Need a strict action against him
            Titan Company customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              V
              viregupta
              from Mumbai, Maharashtra
              Jul 30, 2019
              Resolved
              Report
              Copy
              Resolved

              Address: G-2, krishna plaza, sector 11, dwarka, 110075, 110075
              Website: --

              Hello sir/madam,
              As i understand, gold rates for 22 and 24 carat gold is declared by government everyday. The same is also displayed in newspapers on the money /market page.
              My querry is - can the different stores have a different rate on the same day. E. G on 28-07-19, the rate displayed by tanishq stores at dwarka was rs.34, 700/- while that at the senco stores at dwarka was rs. 33, 054/-. The gold rate in papers was rs. 33, 400/-
              Why so much of difference? Are the stores allowed to operate at different rates? If so, should they not declare that they are deviating from the government's rate!
              I shall be thankful for above information or guidance towards the relevant agency which can resolve my doubt.
              Kind regards and thanks in advance
              Virendra gupta

              Ps invoice no. Dwr/cm/5607 dt[protected]:52 pm
              Aug 31, 2019
              Complaint marked as Resolved 
              Titan Company customer support has been notified about the posted complaint.
              Verified Support
              Jul 31, 2019
              Titan Company Customer Care's response
              Dear Virendra,

              Steve here from the Customer Relations team. Always here to help!

              Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.
              We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].

              Sincerely,
              Steve
              Payment of instalment of Golden harvest. The payment was done be before due date but was refunded back after a week. Again the payment was done and was refunded back after 5 days. Despite payment made a reminder was sent by tanishq regarding payment not done. Today once again tried payment and money also deducted please rectify ur payment app .
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                saravanan b bhasker
                from Bengaluru, Karnataka
                Jul 27, 2019
                Report
                Copy

                Address: #31/13, magadi rd, ward no 36, near saraswathi convention centre., 560079

                Its regarding the titan obaku leather strap replacement, requested the original
                Strap on 18/7/2019, the model is 9303sl01 obaku analog watch, please
                Do provide me as soon as possible, ready to pay the amount for the original
                Strap, please the watch is still very beautiful, for now i am wearing old hmt
                Pilot watch, which does not have day and date, which effects me
                In my daily work in my office, i strongly believe that you people at titan will
                Definetly find me the leather strap for my watch, so that i can use it for many years ahead to come, pl once again i request you to find me one at the
                Earliest, thank you very much in advance.
                Titan Company customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  Anildeorukhkar
                  Jul 25, 2019
                  Report
                  Copy

                  Address: 128040

                  I am an nri, staying in singapore and visit india every year on holidays.
                  I was in india last week. Me and my wife always like shopping watches, perfumes and other accessories from world of titan shop at linking road khar west.
                  I bought this grandmaster automatic watch model no. 1793km02 hsn code 9102 on july 9th 2019.

                  I returned to singapore on 14th july and started using this watch from 15th
                  July. I almost wear it on an average 10 to 12 hours a day. I noticed everyday morning the watch stops functioning and have to reset again.

                  I complained to the shop owner and he says my had movement wasn't enough to wind the rotor sufficiently (Refer to attachment). Do i have to keep my
                  Hand moving to keep the watch running? I have spent so much money and
                  Unable to enjoy the smooth functioning.

                  I had similar experience when i purchased edge new edition in december 2014
                  From the same shop. Every year, when i used to visit india, i used to get
                  It repaired. This year the watch glass only come out anf finally i got the
                  Depreciated value adjusted against the purchase of new watch grandmaster.

                  Titan service request number is: [protected].

                  Can you please find some solution to my issue and helplessness?
                  +1 photos
                  Titan Company customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    N
                    nirmalbabu
                    from Delhi, Delhi
                    Jul 23, 2019
                    Report
                    Copy

                    Address: Trivandrum, Thiruvananthapuram, Kerala, 695005

                    I bought on ladies watch on[protected], Model No. 2579WL01, I had used this watch only 15 to 20 days, in the mean time, its strap got blured, like a street quality item, The titan showroom person in Trivandrum, (World of Titan MG Road Trivandrum) she inspected the product and she said its impossible to get warranty, and there behavior is too much. Too bad behavior.
                    +2 photos
                    Titan Company customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      D
                      dipak behera
                      Jul 22, 2019
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: Helios Watch Store, Phoenix Mall, Viman Nagar, Pune., Pune, Maharashtra, 411014

                      I have a purchased a titan_chrono watch in sep 2018 from helios store, phoenix mall, viman nagar, pune.
                      Now the concern is if you are declaring that the watch is a water proved then how come the rain water enters inside. Even the watch used in drizzling rain only.
                      Yesterday i visited the helios watch store, they cleared it and i came back. After that i kept that watch in my wardrobe. But when i wore today morning for office, the same foggy looked from inside.
                      Can you pls advice me what to do with it as the watch in under warranty else replace it new one and keep my old one for r&d of water proofing issue.
                      Aug 28, 2019
                      Complaint marked as Resolved 
                      Titan Company customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 22, 2019
                      Titan Company Customer Care's response
                      Dear Dipak,

                      Steve here from the Customer Relations team. Always here to help!

                      Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.
                      We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].

                      Sincerely,
                      Steve
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        $
                        $$saravanakumar
                        from Coimbatore, Tamil Nadu
                        Jul 22, 2019
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: Hosur, 635109

                        I have purchased a woman watche (Model 2598saa) just before two months exactly dt on 26.05.2019, in hosur with a valid warranty certificate. It was noted that the strap got damaged and unable to use the watch currently. When we approach the main service centre at hosur they were not taken my complaint, and said we are not response for strap damage.
                        Q: 1. Every watch must have some minimum life time even its not coverd in your warranty, may i know the life time of this strap? Which is specified during manufacture.
                        Q:2 i hope all material used to assemble wrist watches is subjected to quality check/inspection, including any special test required as per your international /indian standard for for leather, buckle or any other material. If agree can i get the report?

                        Q:3 customer purchasing the watches titten because of brand name & quality, if not taken care this may be slowly gives bad impression of your trade mark. Can you do the needful.
                        Aug 24, 2019
                        Complaint marked as Resolved 
                        Titan Company customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 22, 2019
                        Titan Company Customer Care's response
                        Dear Saravanakumar,

                        Steve here from the Customer Relations team. Always here to help!

                        Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.
                        We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].

                        Sincerely,
                        Steve
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          saravanan b bhasker
                          from Bengaluru, Karnataka
                          Jul 18, 2019
                          Report
                          Copy

                          titan obaku 9303sl01 white dial

                          Address: 560079

                          Dear sir,
                          Since 3 months the watch's leather original strap started peeling off, but after enquiring in many titan showrooms in and
                          Around bangalore, i am tired { age 59 years} but i love my watch
                          It was presented to me by my daughter, please, please do kindly
                          Arrange the orginal leather strap for my lovely watch, and i dont have any invoices of the product couldnt find it, my details
                          Mr saravanabr...
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy
                          P
                          pkg_15081963
                          from Hisar, Haryana
                          Jul 11, 2019
                          Report
                          Copy

                          Address: 393,sector 9-11 hisar, Hisar, Haryana, 125005

                          Plzzzzzzzzzzzzzzz resolve my long pending call with the given below details :

                          Ticket id: [protected] & my service req. No.[protected].

                          Watch purchased for my wife. But time is not showing ok. Leg behing by 10 minutes. Repair three times. Two times from your distributer and one time i have sent it to your co. Butsorry to say that result is the same.
                          Titan Company customer support has been notified about the posted complaint.
                          New watch was not working.i will visit show room 2 time.they was repair in showroom next day it not work properly.i will feel very depression.showroon staff not exchange my watch.please exchange my watch

                          ticket id: 4886293051867136 & my service req. no.5657132357648384. - Comment #3491846 - Image #0
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            U
                            Uday777
                            from Mumbai, Maharashtra
                            Jul 8, 2019
                            Resolved
                            Report
                            Copy
                            Resolved

                            1. I have purchased a wedding ring from tanishq showroom at nanded
                            Maharashtra on 12.05.2019 of 8.1011 gram.
                            2. After using the 03 days some parts of ring broken.
                            3. Again on dated 07.07.2019 deposited in the same showrooms for
                            Replacement.
                            4. After reaching the showrooms again he weighted and told the weight
                            Decreased from 8.101 gram to 7.796 gram.
                            5. But how this is possible after using three days the weight become less from
                            Original weight.
                            6. How the ring becomes defective after using only three days.

                            It is requested to you do needful.
                            +3 photos
                            Aug 8, 2019
                            Complaint marked as Resolved 
                            Titan Company customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 08, 2019
                            Titan Company Customer Care's response
                            Dear Uday,

                            Steve here from the Customer Relations team. Always here to help!

                            Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.
                            We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].

                            Sincerely,
                            Steve
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              Amna Masood
                              from Gulaothi, Uttar Pradesh
                              Jul 5, 2019
                              Report
                              Copy

                              Address: Samad Road,Centre Point,Opposite reliance footprints,Aligarh, Aligarh, Uttar Pradesh

                              On 1 july, 2019 i went to titan showroom at 8:20 p. M. So when i reached there i came to know that it was closing as they started closing their lights when we were there, so we left the showroom soon. Then after some time i realized that my phone was missing and i wanted to know as i was suspicious that i left it there but it was closed. So next day again it did not opened because it was tuesday. But on wednesday when we constantly pleaded to show us the cc tv footage they refused making excuses that we dont have connectivity. Again when we asked them to show, we found out that they lost all the footage till the date phone was lost and had the footage of the day following it. This was completely disgusting and something that couldn't be expected from such a reputed company (Titan). It left us with nothing but disappointment.
                              Titan Company customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Sapna gosain
                                from Delhi, Delhi
                                Jul 5, 2019
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: A 8 Rmsi pvt ltd sector 16 noida, Gautam Buddh Nagar, Uttar Pradesh, 201301

                                I have recieved my oder 6th May 2019 of a bracelet by Titan which i have odered 5 days ago ( oder id_ 506892 ) But its too slim from my expectation that’s why i want to return it and My pickup has settled by 12th May But at that time i was not available that’s why I didn't return my product .Again I have sent a [protected]@titan.co.in regarding my pickup but titan has not be taken my request under process. Two months completed but my order didn’t pickup by Titan. I have called huge time and sent mail many times but they didn’t response. I am very tired about it plz kindly take my request under process as soon as possible and also money process as soon as possible bcz I have been facing issue related to money.
                                +4 photos
                                Jul 7, 2019
                                Complaint marked as Resolved 
                                I want to pickup my order as soon as possible and return my money back.
                                Titan Company customer support has been notified about the posted complaint.
                                I have been charged a whopping Rs 370 for battery Replacement of my Titan Edge watch. The MRP of Battery No 712 is under Rs 50. The bill is also manually written. No GST Bill is given.
                                MRP and Service Charge should be written seperately.
                                I have been cheated and i want the solution for this.

                                pick up issue - Comment #3481001 - Image #0
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  M
                                  mini*1
                                  from Kottayam, Kerala
                                  Jul 2, 2019
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: baker junction kottayam phone 04812564686, Kottayam, Kerala, 32

                                  I have a complaint about the watch i purchased from kottayam. Lower part of the dial which in contact with the skin was causing irritation to me, later developed into a serious
                                  Allergic problem in a month and i stopped using it. I cant use it any more. I have been using steel watches for years and never had any problem. Kindly look into the matter.

                                  Model nk 2480sm08 titan 2/4/2019

                                  Invoice no.5493 dated 31/3/2019 amount 2595/-
                                  Aug 4, 2019
                                  Complaint marked as Resolved 
                                  Titan Company customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 03, 2019
                                  Titan Company Customer Care's response
                                  Dear Mini,

                                  Steve here from the Customer Relations team. Always here to help!

                                  Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.
                                  We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].

                                  Sincerely,
                                  Steve
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    H
                                    hemant_257
                                    from Patna, Bihar
                                    Jun 27, 2019
                                    Report
                                    Copy

                                    Address: Patna, Bihar, 800002

                                    Dear sir/madam,

                                    Greetings of the day!

                                    Please be informed that i have deposited 5000.00 inr in gh scheme on 11 june 2019. Please find attached file for your reference.

                                    Request you to all please help me to stop this and refund my all debited amount as earliest possible. Thanks

                                    Service request number is: [protected].

                                    Looking forward to hear from you.

                                    Thanks,
                                    Hemant
                                    [protected]
                                    +1 photos
                                    Titan Company customer support has been notified about the posted complaint.
                                    Watches at service center not repairable ...

                                    gh scheme refund - Comment #3482973 - Image #0
                                    gh scheme refund - Comment #3482973 - Image #1
                                    Ila Bhor-karandikar's reply, Jul 9, 2019
                                    TITAN WATCHES NOT REPAIRABLE...AT SERVICE CENTER ...BEWARE
                                    Dear team,

                                    I was in rain, when I reached home so I have removed my watch and hanging to wall, but after 10-15 min it's crack sound automatically... How this happened automatically?

                                    gh scheme refund - Comment #3483040 - Image #0
                                    Helpful
                                    Found this helpful?
                                    2 Comments
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit