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Titan Company Complaints & Reviews

titan.co.in

2.4

Updated: Oct 6, 2026

Complaints 1983

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1076

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Jewelry & Watches

Titan Company

Titan Company reviews & complaints page 36

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Address: 380014

Can anyone here to tell me the cost of replacement of battery 626?
What company official store charges for the same?
They've charged me for 120 each for my 6 watches means 720 for all.
Isn't it too much for 35 to 40 rs batteries?
They're not even telling me the cost by model and told me that after changing the cell we insert the data by model to know the price of cell. What the hell is this, this is not joke that company doesn't have data by which a person on store can tell the price before change of fastrack watches. Out of 6, 4 is of titan watches.

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Address: 7 star electronics &Mobile shop,shop no.A,R D chawl,station road malad west near tha mall shopping,near natraj market, Mumbai City, Maharashtra

Mera nam mansukh gada hai
Me titan ka dealer hu
Titan fast rack watches ka complain bahot aa rahi hai
Ledhars strap ka bhi bahot problem hai
Sarvice center bheja to stock watches ka bhi charge bol rahe hai
Agar costumer ne 15day's bhi belt vala watch use karta hai to belta kharab ho jata hai
Itni badi company ka esa hoga vo muje bhi samaj me nahi aaya
Costumer ka titan se bharosa uth jayega

Costumer esa bhi bol ke jate hai ki isse to achha hai ki online se hi titan nam vala 400/500 vala kharid le

Iska muje jald se jald reply de
Mansukh gada
[protected]
From:7 star electronics &mobile shop
Malad west mumbai 400064
Gadamansukh. [protected]@gmail.com

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Address: 560043

My order no. 1439065.
Which i recently ordered to fastrack website and picked it up from the store: titan co. Ltd. Hrbr layout, kammanahalli.
I was a bit dissatisfied with the product i choose to return it back. I have even got the quality check document all done. I am waiting for my amount to be refunded... I wish if you process my transaction asap.
Its almost going to be a month and i didn't get my refund money.

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Address: Ganandha Nagar, Century Pkwy, Allen,, Chennai, Tamil Nadu, 600126

Hello sir, im totally cheated by TATA tanishq by having false commitment. Not only that they delivered wrongly manufactured material against my order but they failed multiple time with the commited date . It was a wedding ring . How come TATA is this much irresponsible with their business. I cancelled the order and now running from pillar to post inside your well decorated shop to get back my payment which was two third cost of my order.
Shame on you sir . Such a worst ordering process and manufacturing support for shops... You lose this loyal customer family forever.

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Address: Government medical college and hospital mard hostel room number 143 medical chouk hanuman nagar,nagpur, Nagpur, Maharashtra, 440009

I have returned my order 1 month back but still it is not received by titan company and my money is not refunded since 11/2 month they are not giving me satisfactory information and every customer care employee giving wrong and fake information repeatedly and they are giving fake assurance as ur order will deliver by tommorow since last 15 days so plz take strong action and refund my money back

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Address: SIPCOT . HOSUR, Krishnagiri, Tamil Nadu

Website: CUSTOMER SERVICE

Hi. I am a regular customer for titan and this is my second visit to hosur sipcot titan outlet on 23/11/2019. Mr. Mervin assisted us. He behaved in such a rude way, finally we have selected a watch and billed it. Mr. Mervin asked weather you need a carry bag, didn't provide the bag & made me to carry the box. As if he is gonna give from his money. His behaviour irritated me, what is there in tat paper carry bag. He wanna save that for his company or he thought i am not eligible for that paper bag. I request titan not to leave these kind of people to assist customers & spoil their shopping satisfication. This is the first time that i have experienced such a poor behaviour.

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S

Shon Malghe

from Mumbai, Maharashtra

Nov 27, 2019

Spares is not available for watch, which I purchased in last year only

Forcing me to purchase for new one with discount

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Address: SRIGANGANAGAR, 335001

MENE TITAN COMPANY KI EK BLACK COLOUR KI WATCH PURCHASE KI THI 13/01/2018 KO JISME KI TITAN KE WARRANTY CARD PR 2 SAAL KI WARRANTY DI HUI H JB MENE WATCH PURCHASE KI TO MUJHE TITAN STORE PR ONLY WATCH KI GOOD THINGS BATAI GYI, MUJHE YE NHI BATAYA GYA KI COLOUR KI KOI WARRANTY NHI H PR JAB US WATCH KA COLOUR FADE HO RHA H TO JB MENE STORE PE BAAT KI TO UNHONE KHA KI COLOUR KI KOI WARRANTY NHI H OR FR MNE COUSTOMER CARE PR BAAT KI TO PHLI BAAR BATAYA gya ki 2 saal ki warranty h ap store pe jakar baat kraye fir jb store pr baat ki to customer care ne bataya ki 1 saal ki warranty h colour ki or jab 3rd time baat ki cstmr care se to unhone kha ki koi warranty nhi h colour ki and store pe bhi wha k staff k behaviour se bhi i m not satisfied nd then unhone kaha ki trms nd cndtion site pr dekhe hr chij hm apko bta nhi sakte

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I purchased a fastrack reflex 2 fitness tracker watch last year from shoppers stop but for last few days i am observing that the display is very deemed. I cannot see anything normally, other than black out. Dop 011118 which is a year only. I approached your custcare thru mail for quite sometime and went on reminding. Yesterday i was asked to visit your show room stated below
Diamond harbour road, taratala opp. Cesc building, block c, new alipore, kolkata, west bengal 700038

However on examining i was advised that the circuit board (Capsule) is not working as the display is blank and needs replacement. Please advise replacement on urgent basis.

I sent few mail mails till date to your customer care and corporate communication but no action.

Goutam chakraborty
[protected]

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Address: Uruli kanchan, 412202

I have bought titan watch at 3500Rs and within 15 days it was getting stuck so that I had submitted it to the customer service. After 48 daya they returned me and I used it again 15 days after that it was again getting stuck. When I was complaining for replacement, they told me that it wouldn't be possible.I was so shocked that such a huge brand are not creating good watch.

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Address: mayur vihar ph 3 near khora colony, Krishna nagar chandwa more arrah near maulabagh 802301, New Delhi, Delhi, 201010

I have purchased a titan watch cost of 4000 rs and i am not wearing my watch because of most of time i submit my watch in service center to repair and they are asking money to repair my watch. Its just 3 months old watch.
i am very upset after purchased this watch.
i want to return this watch . call me on [protected] and suggest me to return it.

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I

iyermuthu

from Chennai, Tamil Nadu

Nov 27, 2019

I bought this from a vendor by name Leo bags for 2300/- now the nozzle is not working need a resolution

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Address: World of Titan,inorbit mall,g16,plot no. 39/4 Vashi navi mumbai, 400705

Dear consumer complaint team,

Unnecessary charge taken by service center for battery replacement without informing me they charged me 355 inr and said its service charge and denied to split my bill amount details.

Here i attached bill copy where service charge include with battery amount and battery cost is only 60 rs.
Bill invoice no. 03693i00002993
Kindly do need full for the same

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Address: SADASHIVANAGAR, 560080

I got my titan edge battery replaced, but i am sure the world of titan store over charged me, because i could see the technician change the price manually on the booking system and there was no price list displayed anywhere. How could i trust or verify if i am charged correctly? Further, the technician also acted suspiciously as he wouldn't sign and stamp the bill until i would ask him several times. I couldn't even check the price online as even the model number of the battery was manually entered and i couldn't find it online. I was unfortunately scammed by a well-known company like titan.

Arjun
[protected]

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Address: Titan store GF Phoenix mall bara birwa alam bagh lucknow, Lucknow, Uttar Pradesh, 226012

I had purchased a gents belt from titan phoenix mall lucknow showroom.
At the time of purchase it was told that the belt is made from genuine leather

After using some time the belt has started leaving marks around vest over the pant loops area.

On contacting to same store they were reluctant to give any answer nor paid any attention.
I am attaching photo of belt.

Such melting of belt never happens to a belt purchased from footpath costing 200 rs.

This belt cost 2000 rs.

Instruct to store to change it as it is a manufacturing defect.

Pk jain lucknow
Mobile no. [protected]

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Address: Borewell Road, C 215, Sumadhura Anandam, Brewell Road, Whitefield, 560066

Dear Sir,

I have done the payment of Rs. 4, 653/- on 25th Oct 2019 via vide Acquirer Reference Number 74766519298942069128900. and product was showing in my order booked Tanishq.co.in (screenshot attached).
But now Tanishq removed my order history from https://www.tanishq.co.in/ and they are not replying to my mail / WhatsApp.
As per there FB they dont have any record and not ready to provide more details. My Bank conformed they payment done and same email attached here for your reference.

Requesting you to please help on priority.

Regards,
Satish Kukde

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Address: Dumurjala, Howrah, West Bengal, 711101

I have purchased an watch on 16.04.2019 from rhythm japan, avani river side mall 32, jagat banerjee ghat road, howrah -711002. The central lock is out of order within a few days. I have gone to the shop to repair for free of cost. But they refused. And demanded a sum of rs. 480.00 to repair the same. So i request to solve the problem as early as possible.

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Address: C/O PRADAN, Chetna Appartment, Circular Road, Deoghar, Jharkhand, 811303

As i purchased titan eye plus frame with lenses from titan eye, deoghar (Jharkhand) on 8/7/2019 after few days of purchased i noticed some issues which are below.
1. Vission issue
2. Scratched occurrence
3. Scrow losing of frame
4. Unshining of frame

For this i had contact services center but didnot got satisfactory reply.

So i request to pls look my issue and resolve it as soon as posible.
Look forward our best coopration.

My details are below
Bikrant kumar
[protected]

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Invoice no:[protected]
Invoice date: 07/10/2019

I bought a watch on 7.10.2019 within 20days the glass was broken. I contact the store where i purchased they are asking 950rs for glass replacement. I'm shocked on watch quality. I need a proper solution. Its just 20 days enough. I'm not ready to pay. I want to replace my new watch with some other new watch. Even if i replace the watch with money there is no guarantee it wont break again as the quality was very poor. Customer service response was not proper. We are spending so much money in buying watch but quality was very poor.

Please help me to get a replacement with new watch.

Contact email: [protected]@gmail.com

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Address: R K majesty Flat L koratur, chennai, Chennai, Tamil Nadu, 600080

I bought fastrack watch from amazon. Titan showroom denied warranty for that watch due to fake product. Amazon ask me to submit either denial of warranty from titan through letter or mail. But titan not ready to give both. Titan found that the product is fake then why not give the letter for denial of warranty. Sangeetha from titan refused to give service denial letter. Without that letter i am not able to proceed with amazon. Kindly provide the service denial letter.

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Address: Ras sagar SOCIETY OPP akash GANGA COMPLEX shivaji NAGAR thane WEST, Thane, Maharashtra, 400601

Sir,
I am shivkumar halkeri from thane mumbai maharastra titan watches are selling in snapdal upto 80% discount i bought one but it is not original and why they are spoiling name titan watches on line at 80% discount.
Please look matter and see why they are selling and see why they are selling duplicate watches in 80% discount.
Thanks
Shivkumar
Halkeri thane maharastra. [protected]

Aug 7, 2021

Complaint marked as Resolved

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Snapdeal.com Customer Care

from New Delhi, Delhi

Nov 14, 2019

Dear Customer,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal

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Address: Manton, Kolkata, West Bengal, 700008

I am saying about tanishq Manton branch in Kolkata.Stuffs are very much noncooperative and they are literally shouting on customers instead of listening to their requirements. They are so busy even their specialist couldn't come to check the old gold.Based on customer type they are giving priorities as if people who want to buy light gold jewellery are of no ik importance.Very much unsatisfied.I will never visit again.

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