[Resolved] Titan Company — Fast track watch repair | |||
I am proud about Titan Family, but Service & Quality is very Poor. - Tamilnadu, Tirupur - P.N.Road, - World of Titan Show Room . Yesterday I went to your Tirupur, Tamilnadu, P.N.Road, World of Titan show room, Service Centre, regarding Fast Track Watch problem, already 2 time go to service centre, service the above watch, but not rectifiy properly, this watch purchase dt. 13.08.15 vide Inv.No.[protected] at same shop with Extented Maintained Guarantee also, all are cheating to public. Yesterday I went to your service centre, service people says give the watch after 10 days I rectify the above watch, your service centre people is not polite, service centre is not well equipped, this is not USA Watch, your company watch isn't service immediately. I am very worry about purchase of your company watch, China watch is working atleast 1 year with out problem. I go to your Titan shop purchase at 1 time, but for service 3 time. My Wife's Titan watch is also problem. Kindly rectifiy or exchange or correct the above watch immediately. Best Regards, AswinYegappan, [protected]. Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved Titan Company customer support has been notified about the posted complaint. | |||
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+91 80 6660 9000
+91 80 6660 9028
+91 43 4466 4199
3, Sipcot Industrial Complex, Hosur, Tamil Nadu, India - 635126
View all Titan Company contact information
Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for any difficulty you have faced and we are reaching out to you at your phone number & email address to make sure we resolve your complaint completely.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve