[Resolved] Titan Company — non availability of leather strap | |||
Non availability of original leather strap for titan wrist watch obaku 9299sba is a problem. Kindly pay attention towards it and make it available. It's very bad on titan s part to sell watch for 9000 and then they stop making watches and straps also. The strap for this watch should be provided as soon as possible. Otherwise paying 9000 in purchasing the watch with zero service after that is just pathetic. Titan company should pay attention and make leather strap available to the customer Was this information helpful? | |||
Sep 10, 2018 Complaint marked as Resolved Titan Company customer support has been notified about the posted complaint. Verified Support Aug 10, 2018 Titan Company Customer Care's response Dear Bharat, Steve here from the Customer Relations team. Always here to help! Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you. We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected]. Sincerely, Steve | |||
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+91 80 6660 9000
+91 80 6660 9028
+91 43 4466 4199
3, Sipcot Industrial Complex, Hosur, Tamil Nadu, India - 635126
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