Titan Company — Not claiming warranty

I bought a frame in Titan which is a old stock broken within days however it has warranty for an year but the seller is not agreed to claim. I dropped multiple mails to Titan customer care with invoice and photos but no response. Please help. The cost is 2000rs. Frame broken within 40days. I'm working from home I couldn't work without spectacles past 2months.
Please address it ASAP
Was this information helpful?
No (1)
Yes (0)
Titan Company customer support has been notified about the posted complaint.
Oct 04, 2020
Updated by Aarthi Velumani
For any queries please reach me

[protected]
[protected]@gmail.com
Oct 06, 2020
Updated by Aarthi Velumani
No response yet
Aug 28, 2021
Updated by Aarthi Velumani
Not fixed
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Titan Company
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    48%
    Complaints
    1962
    Pending
    0
    Resolved
    902
    Titan Company Phone
    +91 80 6660 9000
    +91 80 6660 9028
    +91 43 4466 4199
    Titan Company Address
    3, Sipcot Industrial Complex, Hosur, Tamil Nadu, India - 635126
    View all Titan Company contact information